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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.3 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Amazing Products”

heized g.
10/7/23

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: 20469831, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Date of experience: 7/3/23
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Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Date of experience: 6/19/24
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Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user jodyr10
Utah
1 review
4 helpful votes
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February 1st, 2014

I ordered shoes and after taking over a month to ship, they are two sizes too small--far from what they were meant to be! Now they will make me pay for shipping both ways to return! I don't think so--never again!

Date of experience: February 1, 2014

Thumbnail of user elzab17
Australia
1 review
3 helpful votes
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November 20th, 2021

They take a month to deliver the products. 2 of the items send to me were much smaller than advertised and the sizing guide. I now have to send back the products at my own cost- 22$. The customer service was less than helpful. They did not make the return process easy at all - when asked about this - they treat you poorly, asking me to prove the size is too small. Even if i return this at my own cost - their dodgy policy does not refund the money - but only provides credits to their store.
Honestly a waste of time and money. Shop somewhere else

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2021

Thumbnail of user aiyah
California
14 reviews
57 helpful votes
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August 13th, 2011

I've actually had many good experiences with yesstyle. I've ordered a couple of things like shirts and dresses. I'm not a small petite Asian girl, so I was weary of the clothing never fitting me. It actually fit me just fine. You have to consider the time it takes to get some clothing to you straight from Hong Kong itself. They give you a good time estimate of when your order goes out. I've always come back to order from here and the quality has always been the best. The price is quite high but you get what you pay for seeing that you can't get clothing like this anywhere else. I recommend this site better than most sites that seem like a scam.

Date of experience: August 13, 2011

Thumbnail of user sandraw727
Canada
1 review
0 helpful votes
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August 8th, 2020

I could spend hours just scrolling through their website finding so many nice products! There are so many different styles of clothing and they also have beauty products which is so convenient. The prices are awesome and quality is pretty good. I'll definitely be shopping here more often.

Date of experience: August 8, 2020

Thumbnail of user saulingt
New York
2 reviews
1 helpful vote
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April 6th, 2014

Although my order is still processing, I would like to say this website is wonderful! It provides me a chance to purchase Asian clothing even though I moved to America from Hong Kong. I am glad that I can get Asian clothing so easily and convenient through yesstyle.com. The price is reasonable and the style is fabulous. It provides a wide variety of choices of different clothing. I purchased 2 cute shirts and 1 fashionable belt this time. Hope they fit me!

Date of experience: April 6, 2014

Thumbnail of user sofiag36
Florida
1 review
1 helpful vote
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July 31st, 2020

I have never had a problem where I needed to contact customer service! I have purchased clothes items and cosmetics. If you make sure to read reviews (only buy products with high ratings), and be really careful about reading everything (measurements, material, etc) then you will get good quality products shipped very quickly. I recommend this website if you are willing to be very careful, it is worth it to find products that I otherwise would not have access to.

Tip for consumers:
Try to stick with "in-stock" items only, it wont delay your shipment and you can avoid having to deal with customer service.

Products used:
eyelash curler
mascara
pimple acne patches
cosrx toner
t-shirt, etc.

Value
Shipping
Quality

Date of experience: July 30, 2020

Thumbnail of user maliap6
Washington
1 review
1 helpful vote
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June 17th, 2020

I personally love YesStyle but their products don't always come as shown. It's usually just the sizing that's really off and that's not much of a problem for me seeing as I know I can return it for store credit.

Date of experience: June 16, 2020

Thumbnail of user tiffanyy23
California
1 review
1 helpful vote
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November 3rd, 2019

Pay attention to shipping times; Try to aim for 3-5 days or below. Great clothes with a variety of colors and styles. I think the best items are the accessories. Their earrings and belts are very cheap and good quality.

Date of experience: November 2, 2019

Thumbnail of user fionnc5
Singapore
2 reviews
1 helpful vote
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May 3rd, 2019

Love that the website is very easy to navigate and it shows you similar products when you are browsing. Furthermore, the customer reviews on each product makes the decision making process easier. Oh, one more thing - hope that my buys will be exactly like what the pictures showed. Keeping my fingers crossed. If not, I hope the refund process will be easy.

Date of experience: May 2, 2019

Thumbnail of user pietrov8
Italy
2 reviews
2 helpful votes
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May 10th, 2022
Verified purchase

Boys and girls, all men and women stay away from YesStyle.com Trust me!
If you order an item that ships in 24 hours and another than ships in 20 days they will delay the whole order. Look at the attached picture!
They are super slow for shipping. I had to make a gift and they have spoiled everything. Their customer service replies are evil and unhelpful. They don't do refund and they don't even do order cancellation that is illegal for consumers' law in Europe! That don't even remove an item from the order. The service is so bad they cannot split orders. What does it cost them to make two parcels. Amazon does that, everyone does that! I am so depressed because of them. They are the worst thing in this world. I feel I have been scammed to the limit I want to scream in their faces. Stay away. Go on other websites please. Please! Stay away forever from YesStyle.com they don't deserve customers, deserve only to fall!

Products used:
I just got some cosmetics. One was shipping in 20 days and the others were in warehouse. The evil people cannot split my parcel in two. I could pay for that.

Service
Value
Shipping
Returns
Quality

Date of experience: May 10, 2022

Thumbnail of user judyl65
Canada
1 review
0 helpful votes
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September 6th, 2017

One of my go-to websites to shop for clothing and beauty products. The quality of the products really depend on the brand, so it can be hit-or-miss sometimes, especially if an item is really cheap. Overall, I find that reading the reviews of each products (if they have them) really helped me to decide if the products are worth it or not. So far, I have been disappointed with some items but most of the time, I'm satisfied with my purchases. I've shopped there numerous times now, and most of the time has been a smooth process and I received the items really fast in the mail as well.

Date of experience: September 6, 2017

Thumbnail of user charlottel191
Texas
1 review
2 helpful votes
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April 17th, 2021

The shipping is fast within two weeks to the U.S. I had to rely on reviews a lot. I have purchased cute clothes from them more than 4 times. Nice quality but pricey. I said this because I found out that these online clothes sites like Ali and Yesstyle use the same model pictures. And Yesstyle is more expensive.

Tip for consumers:
They sell cute korean clothes that are trendy. Size is not diverse. Mostly for slim people.

Products used:
Skirts, blouses

Service
Value
Shipping
Returns
Quality

Date of experience: April 16, 2021

Thumbnail of user salomomul97
Netherlands
1 review
1 helpful vote
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March 31st, 2024
Verified purchase

Orderded 29th of december 2023 and still havent received half of my shipment as of 1st of april 2024. They only use automated emails, which do not help..

Tip for consumers:
Never order here. I ordered on the 29th of december 2023 and 1st of april 2024 and i havent received half of my products. Horrible automated emails from yesstyle..

Products used:
Healthcare products

Service
Value
Shipping
Quality

Date of experience: March 31, 2024

Thumbnail of user adriany30
Maryland
2 reviews
7 helpful votes
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November 7th, 2022

I would have liked my shirt to at least have a secured seam and not have a long string coming out, it was a really big concern since I was looking forward to it. I also bought a varsity jacket which is literally as thin as 2 pieces of paper stacked and the pants I bought were not really worth getting. I just returned my items but I would like to note that they don't give you your money back, they want you to keep buying their products so they give you points which annoys me. If you prefer quality over a few dollars more, go to places like uniqlo or wait for a holiday and mass haul from stores like gap or A&F. I spent 50$ to get free shipping and am now stuck with 50$ worth of points that I will never touch.

Date of experience: November 7, 2022

Thumbnail of user deneand2
Canada
1 review
6 helpful votes
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June 22nd, 2020

This is my 1st purchase with Yes Style so I can't yet speak to the product. You have a good selection of options. It is a little different navigating your pages. It would be nice to have a more traditional format. Sale prices are good but the "original" prices shown by some of these are ridiculously high for the item making it feel like a false sale. The information is very clear on the pages and it is an easy check out process.

Date of experience: June 22, 2020

Thumbnail of user leenahl
Australia
2 reviews
6 helpful votes
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July 4th, 2017

I tried for the first time to order 3 dresses, and the make looks nothing like the pictures, it looked like a copycat rather than the actual outfit as shown. Material does not look anything like the pictures, its looks very low quality. I ordered 3 dresses which would've been made of different fabric, but the 3 items that I received were all of the same material. Dresses were ugly looking, nowhere close to what the pictures shows. It looks more like Chinese products than Korean.

Date of experience: July 4, 2017

Thumbnail of user nd174
Canada
1 review
7 helpful votes
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October 2nd, 2022

We ordered a number of pieces from this online retailer. All but one had an improper fit, manufactured badly or made cheaply. I tried to return most of the order, at my expense, and the return was refused. We will NEVER buy from Yesstyle again and I have told my family that I don't enjoy paying for clothes to come into the country and then have to pay for them to leave the country. This was an expensive mistake, one I do not plan to repeat.

Products used:
one shirt

Service
Value
Shipping
Returns
Quality

Date of experience: October 2, 2022

Thumbnail of user emmas274
Canada
1 review
0 helpful votes
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June 22nd, 2020

Many products to choose from; much appreciated.The only drawbacks include the heavy amount of shipping cost, that sometimes the products are very cheap quality (be careful), and that items can be delivered in poor condition.

Date of experience: June 22, 2020

Thumbnail of user aslia1
Kuwait
4 reviews
8 helpful votes
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December 3rd, 2015

I ordered only one time on yesstyle. Many items at once i ordered and was worried what if they don't send correct size or another product because other asian websites do that. I received late a bit but everything was perfect! I really liked all the things i ordered and was extremely happy. I gave 4 stars because of delivering and preparing time.

Service
Value
Shipping
Quality

Date of experience: December 3, 2015

Thumbnail of user sokunleakhenam
Cambodia
1 review
1 helpful vote
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February 8th, 2021

A great website to shop for Asian skincare, clothes, and many other stuffs. Fast and safe shipping, authentic, good quality and packaging. Great deals, discounts, and gifts with every order! Order from this site many times and never had any problem.

Products used:
skincare

Service
Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user sarahs1686
Massachusetts
1 review
1 helpful vote
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June 27th, 2020

Yesstyle carries trendy and affordable clothing. There is something for everyone, from minimalist fashion to goth. Occasionally the clothing quality is questionable, you get what you pay for. If something is very cheap, it is probably constructed cheaply. If you are only looking for trendy clothes, or shopping on a budget, this site is great. You can browse through a great variety of brands to compare prices and quality. The highlight of this site is the beauty section. The Korean skincare products are amazing. They're affordable, high quality, and use safe ingredients. The cosmetics are amazing and yesstyle carries a variety of popular brands to choose from. I mainly rate yesstyle so highly for the beauty section. As I said before, with the clothing you get what you pay for. Shipping from this site used to be very slow, but it has gotten faster over the years. Another perk Yesstyle has are frequent sales and discount codes. You can use my rewards code "AMQJAN" to get a discount.

Tip for consumers:
When you order check the reviews. They seem honest and you can get an idea of the product's true quality from them. Yesstyle also frequently has sales and discount codes which is another perk. You can use my rewards code "AMQJAN" to get a discount.

Products used:
I love 3CE's lipsticks because they have nice colors and a creamy texture. I also have a nice sweater dress from yesstyle that I wear. It has required mending over the last year or so. The dress has lasted so far because I securely sewed the loose seams.

Value
Shipping
Quality

Date of experience: June 26, 2020

Thumbnail of user anag180
New Mexico
1 review
1 helpful vote
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May 15th, 2020

I was skeptical as one should be when ordering online, and especially when a website has such great low prices. Everything I got was exactly what I expected. I bought shoes, shirts, hats, and I loved it all. It arrived in relatively good time, and the items are super cute. Definitely items you won't find in usual retail stores and for such great prices. In my personal experience, it was very positive and this is for sure my new go-to website for shopping.

Date of experience: May 14, 2020

Thumbnail of user maryn146
Canada
1 review
0 helpful votes
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October 17th, 2017

I like using this website because the items they sell are really nice and affordable, they also have really good sales, but they could use some work on how the page looks and how to navigate when looking at a particular item.

Date of experience: October 17, 2017

Thumbnail of user pierm
Texas
1 review
3 helpful votes
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April 8th, 2014

Overpriced clothing of extremely bad quality. However, if you're a skinny person, you will find your size here. Good selection too.
They don't make refunds either, they just give you store credit if you don't like the fit.

Date of experience: April 8, 2014

Thumbnail of user huirongl
Australia
3 reviews
5 helpful votes
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May 18th, 2014

The only problem with this website is that there is just too much to choose from! I think its easy to navigate, rewards you when you have made several purchases and you can always get the latest products.

Date of experience: May 18, 2014

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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