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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.3 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Amazing Products”

heized g.
10/7/23

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: 20469831, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Date of experience: 7/3/23
See positive reviews
Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Date of experience: 6/19/24
See critical reviews

Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user juliab109
New Zealand
1 review
0 helpful votes
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August 20th, 2017

Great prices and gorgeous items, but too many similar photos of models posing in the clothes, not enough photos of the clothing details and shape off a model. Fingers crossed one-size items are a good fit! Also need more information about material of item etc.

Date of experience: August 20, 2017

Thumbnail of user susang1485
GB
2 reviews
9 helpful votes
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July 6th, 2020

I usually order things from this website but it was really disappointing this time. They normally send lots of samples when ordering huge amounts of products. Even though I ordered over £200 stuffs they send me just one tiny sachet of purito. I'm like really!

Service
Value
Shipping
Returns
Quality

Date of experience: July 6, 2020

Thumbnail of user layj5
New York
1 review
2 helpful votes
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April 22nd, 2022

Ordering from here is a definite waste of money. They send you terrible quality clothing. The clothes are overpriced for no reason. They even have better quality clothing on SHEIN. There are better alternatives, not worth spending your money. Everything is poorly priced and made.

Service
Value
Shipping
Returns
Quality

Date of experience: April 22, 2022

Thumbnail of user bonc6
New York
1 review
11 helpful votes
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March 10th, 2021

I got a bunch of clothing from them, one of them was a sweatshirt. The website listed it as 80 % cotton and 20 % polyester. The actual item was not cotton at all, its very cheap material. Plus, it had a missing stitch/ yarn on the front, very obvious. Its a defected item. I contacted this company for return. They said the item was in good condition and its usable, refuse the return unless i paid my shipping cost. When you received a defected item, you had to ship it back at your own cost. I am not return to this site anymore.

Tip for consumers:
Dont use it

Products used:
The item was so cheap to wear. I will donate it

Service
Value
Shipping
Returns
Quality

Date of experience: March 10, 2021

Thumbnail of user alexandriak
California
1 review
1 helpful vote
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May 18th, 2014

Shipping is decent, depends on whether your items ship within 24 hours or not. Overall the clothing is cute and fashionable. What I ordered usually came in a larger size than stated, but it was alterable. I like shopping here to see the latest fashion trends in Asia.

Date of experience: May 18, 2014

Thumbnail of user noblesseo
Ohio
1 review
0 helpful votes
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June 13th, 2020

I've been a shopper here since 2013. Although my tastes have changed, the prices here havent. I mean you may see some bad reviews these days because COVID has messed over everyone. But, on a normal day in normal circumstances, Yesstyle is good.

Tip for consumers:
Use an influencer code when you check out and you get extra 2% off.
Do the reviews on items you buy to raise your elite status, so you can eventually get 10% everything sitewide.

Service
Value
Shipping
Returns
Quality

Date of experience: June 13, 2020

Thumbnail of user christabellev
New York
1 review
0 helpful votes
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May 26th, 2020

I found this website thanks to Robert Welsh and it did not disappoint. I am so thankful for their Korean beauty products they are amazing. They have a great variety of makeup, clothes, accessories, even food. Definetly will recommend!

Date of experience: May 26, 2020

Thumbnail of user mimih54
Georgia
1 review
2 helpful votes
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October 16th, 2022

Only received 1 star so I can post on the bull$#*!.
My patience has run out with this company! Covid was the lame $#*! excuse they gave me. My items have been in California for over 2 freaking weeks. I have ordered from many other businesses and never had this issue. I told them I want a full refund asap and even wrote the CEO (lets see if he or she responds). They need to ship their bull$#*! back to wherever it is coming from. It is NOT within estimated delivery time especially we pay extra for fast delivery and told a specific date. It has already been 7 weeks.

Signed one pissed off customer

Date of experience: October 16, 2022

Thumbnail of user alext947
Germany
1 review
4 helpful votes
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May 1st, 2022

I used to buy stuff here but stopped because some articles were of such bad quality and I also want to stop supporting fast fashion brands starting this year!

But also their customer service has always been horrible! Especially if you're from Europe it's nearly impossible to send something back. They do not give you proper instructions on how to return stuff and also with a tracking number it costs around 40-50€ to send it back.

Spend your money at companies that are better, I can only recommend it Bye forever NoStyle

Tip for consumers:
So not ever buy anything that has less than 10 ratings

Products used:
Shoes, cosmetics, jacket

Service
Value
Shipping
Returns
Quality

Date of experience: May 1, 2022

Thumbnail of user elv601
Florida
1 review
0 helpful votes
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July 3rd, 2017

It is a hit or miss type of website. I always make sure that what I am buying has reviews. I've had more hits with that in mind. And when something is a hit it's a hit. They have some very unique pieces of clothing that most popular stores still have yet to catch up to.

Date of experience: July 3, 2017

Thumbnail of user breannad5
Connecticut
2 reviews
0 helpful votes
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June 23rd, 2017

This is by far my favorite website to buy beauty products. The quality of the clothing items can differ... so be warned.

Ps. I don't know what anyone is talking about when it comes to shipping. I NEVER had a problem with receiving my items. The packaging and timing is always 100% PLUS I've ordered from them atleast 5 times or more.

Date of experience: June 22, 2017

Thumbnail of user shynvib
France
1 review
9 helpful votes
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January 28th, 2015

Placed order of 91 Dollars, 13 of December, still sis not receive it (27th January)!
When calling on phone, I didn't understand the english with an accent! Just kept saying to be patient! While writing to their customer service, they never gave me a good reason, and keep saying that I should be patient!
I don't recommend this web site to any one, I do 80% of my shopping online, but never was disappointed as much as with yesstyle!

Tip for consumers:
NEVER use this website, there are plenty of GOOD websites there !

Service
Value
Shipping
Returns
Quality

Date of experience: January 28, 2015

Thumbnail of user christinak100
Texas
2 reviews
1 helpful vote
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November 28th, 2019

I have been a member probably four years and will continue to use excellent skin care products I keep trying clothes but haven't found right brand for my curvier shape. But I do keep finding new, cute, and reasonably priced items here that keeps me interested and fascinated with the brands of yesstyle!

Date of experience: November 28, 2019

Thumbnail of user annan2
Texas
1 review
3 helpful votes
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August 6th, 2011

I don't know about you guys but I received my order within 2 weeks with free shipping because I ordered $75+. All the items I received are just as what I expected. They look exactly like the pictures and fit me perfectly (I have a slim Asian body). If there is only one Asian clothing store website I trust, it would be this one.
Just look at how many internet celebrity artists promote this site:
http://www.yesstyle.com/en/about-us/news-publication.html/scid.*******

Date of experience: August 6, 2011

Thumbnail of user maggiel17
Canada
1 review
8 helpful votes
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April 5th, 2016

Hi, i ordered items from your website 2 weeks ago and the status is still Waiting for Stock. I emailed your company for an update and of course I haven't received a reply as of today... just read a recent review saying their items haven't been shipped out after ONE MONTH... very disappointed at this point...
Expecting a reply from your company ASAP.

Frustrated customer

Date of experience: April 5, 2016

Thumbnail of user missf18
GB
1 review
12 helpful votes
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December 9th, 2020

After placing my order I have not heard from them for about 2 weeks. When eventually they sent me an email I found out the parcel is going to be ready for shipping in several days. This means after placing the order at the end of November I am going to get the parcel literally next year. When exactly? God only knows.
Dera fellow customers, avoid, just go to your nearest shop or find some other website. I will never recommend Yesstyle and avoid similar ones in the future.

Date of experience: December 9, 2020

Thumbnail of user karamedeea26
Romania
1 review
0 helpful votes
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October 7th, 2023

I started ordering stuff from YesAsia first. Never had any problems. Now I order skin care and makeup from YesStyle every other month. I live in a small Eastern European country and all my items arrive in 1-2 weeks after they ship. Yes, sometimes it takes a long time to ship the item (~1 week) but since their prices are half of what i find in local stores i think it's more than worth it. Overall I never had to wait more than a month for a parcel. Last time I ordered, one of the products wasn't closed properly and leaked. I took pictures, sent them to customer service and got all my money back as YesStyle credit in a few days, even if 90% of the product was still intact. 10/10 customer service and products

Date of experience: April 7, 2023

Thumbnail of user kellis
Illinois
1 review
4 helpful votes
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September 21st, 2012

Bought some boots with bows on the back. Got them three weeks later and they were cheap. The bows are glued to the back and falling off. Guess what? No RETURNS, only store credit. What a shocker. Don't buy anything here.

Date of experience: September 21, 2012

Thumbnail of user lilyr21
New York
1 review
0 helpful votes
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August 12th, 2017

Some items are just like they're described while others aren't so you have to be very careful and look at all the photos/descriptions/reviews before buying a product. I tend to have less problems with makeup products. Clothing items are very tricky, especially "one-size", because the material quality/size differs from photos.

Date of experience: August 11, 2017

Thumbnail of user aislingl
GB
1 review
0 helpful votes
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October 16th, 2017

I get MOST of my orders but my prom dress order was messed up and only the top came. The seller never replied to our attempts at contacting them and we ended up just ordering the top which took a month to get here. Other than that, my orders were fine every time before and after that incident.

Date of experience: October 15, 2017

Thumbnail of user isabelk3
Switzerland
1 review
0 helpful votes
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November 11th, 2017

The stuff they sell is really cute, but customer service is $#*!. I had to wait for my order for like a month, and they're advertising wrong sizes on the website. On top of that, they didn't attach an invoice outside of the parcel so I was charged a fine. They're full of $#*!. 0/10 would not recommend!

Date of experience: November 11, 2017

Thumbnail of user hannahm238
California
1 review
0 helpful votes
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July 22nd, 2020

My order went very smoothly overall. I was able to purchase what I wanted and other than some small issues during checkout, my experience was good. It's a website that has great prices and great quality. I would definitely recommend! :)

Date of experience: July 21, 2020

Thumbnail of user tienv
Viet Nam
1 review
2 helpful votes
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May 11th, 2016

I've been a YS customer for a few years. Some of their brands have great designs and quality products but not all of them. There was a shirt that just teared up when I put it on the first time, and a pants that blacken other clothes even I washed them with cool water. From my experience, you'll get what you paid for. Be careful with cheap clothes! And shipping taking too long. I bought a lot of stuffs from China, especially tea, but they didn't even taking that much time.

Date of experience: May 10, 2016

Thumbnail of user joay1
Hawaii
1 review
9 helpful votes
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February 2nd, 2016

Quality is poor; clothes come smelling like a factory, has stains that don't wash off.

I contacted customer service regarding the products that were damaged (cardigan had a hole, shirt was stained, earring gem fell off, skirt ribbon not securely attached, and dress with a bunch of string knots); at first they were apologetic and asked me to send pictures. Once the pictures were sent, the rep said I wouldn't need to ship back all the items for a refund, then a few days later another rep sent me an email saying I would need to ship them back and could only get store credit or replacements. I explained that it would be a waste of time and money on my part to get store credit on items I received that were damaged. They never responded to any of my emails since.

Never again. Don't trust them.

Date of experience: February 2, 2016

Thumbnail of user teresaw79
Illinois
1 review
0 helpful votes
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July 23rd, 2017

I've noticed that replies take a while. I once emailed them to modify my order, but right after I got an email that it was shipped, they replied back saying that they couldn't change anything because it left the warehouse. Besides that, the prices are good and comparably lower than other places.

Date of experience: July 22, 2017

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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