• YesStyle

YesStyle

Write a Review

Overview

YesStyle has a rating of 2.8 stars from 613 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 5th among Department Store sites.

  • Service
    120
  • Value
    113
  • Shipping
    124
  • Returns
    89
  • Quality
    108
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
53
See all photos
How would you rate YesStyle?
Top Positive Review

“YesStyle Review”

hooded e.
7/7/21

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Reviews (613)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (88)
Thumbnail of user deneand2
1 review
6 helpful votes
  • Send Message
June 22nd, 2020

This is my 1st purchase with Yes Style so I can't yet speak to the product. You have a good selection of options. It is a little different navigating your pages. It would be nice to have a more traditional format. Sale prices are good but the "original" prices shown by some of these are ridiculously high for the item making it feel like a false sale. The information is very clear on the pages and it is an easy check out process.

Thumbnail of user adriany30
2 reviews
7 helpful votes
  • Send Message
November 7th, 2022

I would have liked my shirt to at least have a secured seam and not have a long string coming out, it was a really big concern since I was looking forward to it. I also bought a varsity jacket which is literally as thin as 2 pieces of paper stacked and the pants I bought were not really worth getting. I just returned my items but I would like to note that they don't give you your money back, they want you to keep buying their products so they give you points which annoys me. If you prefer quality over a few dollars more, go to places like uniqlo or wait for a holiday and mass haul from stores like gap or A&F. I spent 50$ to get free shipping and am now stuck with 50$ worth of points that I will never touch.

Thumbnail of user leenahl
2 reviews
6 helpful votes
  • Send Message
July 4th, 2017

I tried for the first time to order 3 dresses, and the make looks nothing like the pictures, it looked like a copycat rather than the actual outfit as shown. Material does not look anything like the pictures, its looks very low quality. I ordered 3 dresses which would've been made of different fabric, but the 3 items that I received were all of the same material. Dresses were ugly looking, nowhere close to what the pictures shows. It looks more like Chinese products than Korean.

Thumbnail of user nd174
1 review
7 helpful votes
  • Send Message
October 2nd, 2022

We ordered a number of pieces from this online retailer. All but one had an improper fit, manufactured badly or made cheaply. I tried to return most of the order, at my expense, and the return was refused. We will NEVER buy from Yesstyle again and I have told my family that I don't enjoy paying for clothes to come into the country and then have to pay for them to leave the country. This was an expensive mistake, one I do not plan to repeat.

Products used:
one shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user emmas274
1 review
0 helpful votes
  • Send Message
June 22nd, 2020

Many products to choose from; much appreciated.The only drawbacks include the heavy amount of shipping cost, that sometimes the products are very cheap quality (be careful), and that items can be delivered in poor condition.

Thumbnail of user doryw7
1 review
6 helpful votes
  • Send Message
August 20th, 2023
Verified purchase

They keep the money and they don't sent out the product. They just said the product on longer exist but why do you sell it on your page? I still haven't receive the product or refund after several issue chase up with them.
This is totally a scammer! Terrible website!

Tip for consumers:
Terrible scammer

Products used:
Korea Cosmetic

Service
Value
Shipping
Returns
Quality
Thumbnail of user aslia1
4 reviews
8 helpful votes
  • Send Message
December 3rd, 2015

I ordered only one time on yesstyle. Many items at once i ordered and was worried what if they don't send correct size or another product because other asian websites do that. I received late a bit but everything was perfect! I really liked all the things i ordered and was extremely happy. I gave 4 stars because of delivering and preparing time.

Service
Value
Shipping
Quality
Thumbnail of user sokunleakhenam
1 review
1 helpful vote
  • Send Message
February 8th, 2021

A great website to shop for Asian skincare, clothes, and many other stuffs. Fast and safe shipping, authentic, good quality and packaging. Great deals, discounts, and gifts with every order! Order from this site many times and never had any problem.

Products used:
skincare

Service
Value
Shipping
Quality
Thumbnail of user sarahs1686
1 review
1 helpful vote
  • Send Message
June 27th, 2020

Yesstyle carries trendy and affordable clothing. There is something for everyone, from minimalist fashion to goth. Occasionally the clothing quality is questionable, you get what you pay for. If something is very cheap, it is probably constructed cheaply. If you are only looking for trendy clothes, or shopping on a budget, this site is great. You can browse through a great variety of brands to compare prices and quality. The highlight of this site is the beauty section. The Korean skincare products are amazing. They're affordable, high quality, and use safe ingredients. The cosmetics are amazing and yesstyle carries a variety of popular brands to choose from. I mainly rate yesstyle so highly for the beauty section. As I said before, with the clothing you get what you pay for. Shipping from this site used to be very slow, but it has gotten faster over the years. Another perk Yesstyle has are frequent sales and discount codes. You can use my rewards code "AMQJAN" to get a discount.

Tip for consumers:
When you order check the reviews. They seem honest and you can get an idea of the product's true quality from them. Yesstyle also frequently has sales and discount codes which is another perk. You can use my rewards code "AMQJAN" to get a discount.

Products used:
I love 3CE's lipsticks because they have nice colors and a creamy texture. I also have a nice sweater dress from yesstyle that I wear. It has required mending over the last year or so. The dress has lasted so far because I securely sewed the loose seams.

Value
Shipping
Quality
Thumbnail of user anag180
1 review
1 helpful vote
  • Send Message
May 15th, 2020

I was skeptical as one should be when ordering online, and especially when a website has such great low prices. Everything I got was exactly what I expected. I bought shoes, shirts, hats, and I loved it all. It arrived in relatively good time, and the items are super cute. Definitely items you won't find in usual retail stores and for such great prices. In my personal experience, it was very positive and this is for sure my new go-to website for shopping.

Thumbnail of user maryn146
1 review
0 helpful votes
  • Send Message
October 17th, 2017

I like using this website because the items they sell are really nice and affordable, they also have really good sales, but they could use some work on how the page looks and how to navigate when looking at a particular item.

Thumbnail of user nancym3837
1 review
3 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

This is a totally red flag. They told me they shipped my order but USPS told me that they didn't receive anything from them yet. I contacted them consistently and then they sent actual products. But another red flag, I got my items from China Ebay wtf. I would have never used this scam like website if I knew they are Chinese company.

Thumbnail of user huirongl
3 reviews
5 helpful votes
  • Send Message
May 18th, 2014

The only problem with this website is that there is just too much to choose from! I think its easy to navigate, rewards you when you have made several purchases and you can always get the latest products.

Thumbnail of user susang1485
2 reviews
9 helpful votes
  • Send Message
July 6th, 2020

I usually order things from this website but it was really disappointing this time. They normally send lots of samples when ordering huge amounts of products. Even though I ordered over £200 stuffs they send me just one tiny sachet of purito. I'm like really!

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliab109
1 review
0 helpful votes
  • Send Message
August 20th, 2017

Great prices and gorgeous items, but too many similar photos of models posing in the clothes, not enough photos of the clothing details and shape off a model. Fingers crossed one-size items are a good fit! Also need more information about material of item etc.

Thumbnail of user pierm
1 review
3 helpful votes
  • Send Message
April 8th, 2014

Overpriced clothing of extremely bad quality. However, if you're a skinny person, you will find your size here. Good selection too.
They don't make refunds either, they just give you store credit if you don't like the fit.

Thumbnail of user layj5
1 review
2 helpful votes
  • Send Message
April 22nd, 2022

Ordering from here is a definite waste of money. They send you terrible quality clothing. The clothes are overpriced for no reason. They even have better quality clothing on SHEIN. There are better alternatives, not worth spending your money. Everything is poorly priced and made.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonc6
1 review
11 helpful votes
  • Send Message
March 10th, 2021

I got a bunch of clothing from them, one of them was a sweatshirt. The website listed it as 80 % cotton and 20 % polyester. The actual item was not cotton at all, its very cheap material. Plus, it had a missing stitch/ yarn on the front, very obvious. Its a defected item. I contacted this company for return. They said the item was in good condition and its usable, refuse the return unless i paid my shipping cost. When you received a defected item, you had to ship it back at your own cost. I am not return to this site anymore.

Tip for consumers:
Dont use it

Products used:
The item was so cheap to wear. I will donate it

Service
Value
Shipping
Returns
Quality
Thumbnail of user alext947
1 review
4 helpful votes
  • Send Message
May 1st, 2022

I used to buy stuff here but stopped because some articles were of such bad quality and I also want to stop supporting fast fashion brands starting this year!

But also their customer service has always been horrible! Especially if you're from Europe it's nearly impossible to send something back. They do not give you proper instructions on how to return stuff and also with a tracking number it costs around 40-50€ to send it back.

Spend your money at companies that are better, I can only recommend it Bye forever NoStyle

Tip for consumers:
So not ever buy anything that has less than 10 ratings

Products used:
Shoes, cosmetics, jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexandriak
1 review
1 helpful vote
  • Send Message
May 18th, 2014

Shipping is decent, depends on whether your items ship within 24 hours or not. Overall the clothing is cute and fashionable. What I ordered usually came in a larger size than stated, but it was alterable. I like shopping here to see the latest fashion trends in Asia.

Thumbnail of user noblesseo
1 review
0 helpful votes
  • Send Message
June 13th, 2020

I've been a shopper here since 2013. Although my tastes have changed, the prices here havent. I mean you may see some bad reviews these days because COVID has messed over everyone. But, on a normal day in normal circumstances, Yesstyle is good.

Tip for consumers:
Use an influencer code when you check out and you get extra 2% off.
Do the reviews on items you buy to raise your elite status, so you can eventually get 10% everything sitewide.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mimih54
1 review
2 helpful votes
  • Send Message
October 16th, 2022

Only received 1 star so I can post on the bull$#*!.
My patience has run out with this company! Covid was the lame $#*! excuse they gave me. My items have been in California for over 2 freaking weeks. I have ordered from many other businesses and never had this issue. I told them I want a full refund asap and even wrote the CEO (lets see if he or she responds). They need to ship their bull$#*! back to wherever it is coming from. It is NOT within estimated delivery time especially we pay extra for fast delivery and told a specific date. It has already been 7 weeks.

Signed one pissed off customer

Thumbnail of user christabellev
1 review
0 helpful votes
  • Send Message
May 26th, 2020

I found this website thanks to Robert Welsh and it did not disappoint. I am so thankful for their Korean beauty products they are amazing. They have a great variety of makeup, clothes, accessories, even food. Definetly will recommend!

Thumbnail of user elv601
1 review
0 helpful votes
  • Send Message
July 3rd, 2017

It is a hit or miss type of website. I always make sure that what I am buying has reviews. I've had more hits with that in mind. And when something is a hit it's a hit. They have some very unique pieces of clothing that most popular stores still have yet to catch up to.

Thumbnail of user breannad5
2 reviews
0 helpful votes
  • Send Message
June 23rd, 2017

This is by far my favorite website to buy beauty products. The quality of the clothing items can differ... so be warned.

Ps. I don't know what anyone is talking about when it comes to shipping. I NEVER had a problem with receiving my items. The packaging and timing is always 100% PLUS I've ordered from them atleast 5 times or more.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

How do I know I can trust these reviews about YesStyle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about YesStyle?