• Bookmark

    YesStyle

YesStyle

Write a Review

Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
See all photos
How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
See positive reviews
Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
See critical reviews

Reviews (615)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user gabrielas9
Chile
1 review
1 helpful vote
  • Send Message
November 17th, 2016

I really like to buy in this shop because they have a lot of products that I can't buy in my country, but the prices are too high comparing to others pages that sell the same things, so I recommend check in another pages before buy in yesstyle.

Date of experience: November 16, 2016

Thumbnail of user jessicac208
Sweden
1 review
0 helpful votes
  • Send Message
October 2nd, 2017

Very good products. I could find everything I wanted and the prices where ok. But the webside needs a lot of improvement. Everything from its design to its user-friendliness is awful. Like useless search bar, non clickable buttons and super slow when updating.

Date of experience: October 1, 2017

Thumbnail of user leannc2
Texas
4 reviews
45 helpful votes
  • Send Message
December 6th, 2014

Am I the only one who has noticed that the 4 & 5 star reviews are coming from people whose only reviews have been for YesStyle? Sounds fishy to me. This place, and others like it, are complete ripoffs. Regardless of where they ship from, they are all made in China which is notorious for "hiring" (if you want to call it that, it's more like enslaving) children and then not paying them or even abusing them. I wouldn't buy anything from them again if I had a gun to my head. JollyChic, DressLily, YesStyle, they are all the same. Cheap for cheap. If it looks to good to be true, it is. It may cost more, but keep your business in the U.S. At the end of the day, you get higher quality and a clear conscience.

Service
Value
Shipping
Returns
Quality

Date of experience: December 6, 2014

Thumbnail of user lindac76
GB
1 review
7 helpful votes
  • Send Message
December 10th, 2014

I had to call them to chase them up after a week of placing my order, the only email I had was my order confirmation and no other emails to update on the progress of my order. They told me two of the other items would take 2 weeks to get back in stock so it won't be until next year I would get my order! I asked if they have some of the other items can they just send those whilst the 2 of the items that would take 2 weeks can be sent later on. They refused to so the only thing they could do was cancel my order. Greatly disappointed as I put in order for over £100

Tip for consumers:
If you don't mind waiting indefinitely for your order and no progress update then go for it. No flexibility for the customer.

Service
Shipping

Date of experience: December 10, 2014

Thumbnail of user chis30
Massachusetts
1 review
4 helpful votes
  • Send Message
December 7th, 2015

I had ordered over a few hundred us dollars from this site. It is ok until I tried to return one item. The website is obviously doing a large volume of business in the US from Hong Kong. Yet, yesstyle opted to conduct their business practice by making the return process unfriendly by making the return process unclear, and the end result is making the process very prolonged. Not sure if I will order again after I experienced this unfair business process against customers.

Date of experience: December 7, 2015

Thumbnail of user karenh3188
California
1 review
2 helpful votes
  • Send Message
January 30th, 2022
Verified purchase

I paid $45 for item/tax/shipping then FINALLY received it, but don't like the quality. ALL returns are ONLY store credit. I went online and got an RMA label, and paid $10 to mail it back.

After waiting a few weeks, I contacted them for my store credit. They said they never received the item, and that I needed to provide them with the tracking number before they would assist me. I couldn't find the receipt. Both Ann G then Joshua C told me in their very polite language to go f. Ck off.

THIS IS FRAUD! Their return policy doesn't state that the customer is responsible for providing a tracking number.

So now I've paid $55 for a cheap item that I don't even have and was basically told to "f. Ck off" when I inquired about the credit.
Wow!

Products used:
None.

Service
Value
Shipping
Returns
Quality

Date of experience: January 30, 2022

Thumbnail of user jessican61
New York
1 review
0 helpful votes
  • Send Message
July 29th, 2017

I buy a lot from them. Now, I am a gold member. The item quality is ok, but sometimes it is bad. Recommend buying the items have a high rating and many feedback or Korean products on sale. However, when I bought a skirt from Chuu, a Korean brand, they gave me a wrong one which is made in China. The skirt looks good but I'm still very disappointed. I also bought another skirt from a Korean brand and that one is very good. The material is thick and I look cute on it. I just buy some more skirts made in China. Let's see how it works at this time.
Only buying clothes, accessories, and bags or maybe home and lifestyle stuffs. I like hats. I buy several hats from them and I think it's good enough. For cosmetics, waiting for a very good deal because you can find a cheaper one from the Korean websites. Sometimes, they have a good price. I just buy some shoes from them today. I have never bought shoes on Yesstyle because I am worried about the size and material. So, I am waiting for it. :)

Date of experience: July 26, 2017

Thumbnail of user vb33
Texas
1 review
0 helpful votes
  • Send Message
October 1st, 2017

Clothes do not match the description on the website, they do not look as shown in the pictures. Very disappointed at the fact that if clothes need to be returned it, they do not credit your original form of payment, you get store credit instead.

Date of experience: October 1, 2017

Thumbnail of user rhealenec
Philippines
1 review
0 helpful votes
  • Send Message
May 20th, 2017

The shipping is fast because i live in asia. The costumer service is also alright. I have bought many times in this site so its all good. I hope that they will deliver well because i bought $70 worth of goods from Yesstyle today and im also getting anxious.

Date of experience: May 19, 2017

Thumbnail of user sherryk35
New York
1 review
0 helpful votes
  • Send Message
August 15th, 2017

Products can be a hit or miss. The cheaper products tend to come with horrible quality and material and often does not match what the pictures look. The more expensive a product is, the more you can count on it being closer to what you originally wanted.

Date of experience: August 15, 2017

Thumbnail of user priscillaa55
California
1 review
6 helpful votes
  • Send Message
June 4th, 2020

Best place to shop for Korean beauty products! I literally get all my skincare products from here, and they ALWAYS arrive undamaged. Although the shipping takes quite a while (which is understandable since I live in California), I'm never disappointed. I don't know about clothing or other products they offer, but I would 100% recommend getting your kbeauty/skincare products from here!

Date of experience: June 4, 2020

Thumbnail of user yumio
California
1 review
0 helpful votes
  • Send Message
April 29th, 2014

Love the many choices. Though i wish the categories were more organized [i. E. have all the new in a category, 10%off in another category, the 20%off in another, the 30%off in another etc.]. Also, add a code and/or proxy of some sort, so when searching for items, more ease [i. E. if type '1986' in search engine, then results would have all items with word '1986' or '86'].

Date of experience: April 29, 2014

Thumbnail of user whitneyn3
Nebraska
1 review
0 helpful votes
  • Send Message
July 10th, 2017

You get what you pay for for the most part, but there are some rare clothing where the quality is really good and is accurate but is inexpensive! Reading Yesstyle reviews before buying the clothes help A LOT! Overall, this website is most useful for buying cosmetics or skincare. I would not normally recommend clothing, but I do receive the occasional really good clothing out of the many clothes I purchase from this site...

Date of experience: July 10, 2017

Thumbnail of user ainsleys2
Canada
1 review
3 helpful votes
  • Send Message
January 4th, 2020
• Updated review

I LOVE YesStyle! It's my #1 go-to shop for skincare & k-beauty. ALL of my orders have been atleast a day early & I've had no serious issues with the app minus a few lags here and there.
>*Be sure to use the influencer code "AINSXO97" at the checkout to save some extra $$$!*<

Date of experience: January 2, 2020

Amazing place to buy skincare
November 19th, 2019
• Previous review

I love YesStyle! It's my go-to online shop for K-Beauty products and skincare in general. All my orders have arrived on time if not early. So glad I was introduced to this app! ***Be sure to use the rewards code "AINSXO97" at the checkout to save 5% OFF your order!***

Tip for consumers:
Use my code!! AINSXO97

Products used:
All of them! Including the free samples.

Service
Value
Shipping
Quality

Date of experience: November 17, 2019

Thumbnail of user tinayz
New York
1 review
14 helpful votes
  • Send Message
July 10th, 2014

This website is terrible. Their customer service sucks so you can not contact them if they give you a wrong order. You're just going to have to stick with it. The clothing are cute but the quality is $#*!. And sometimes your order takes up to a MONTH to process because they have to go ''purchase'' the item from the seller. And sometimes you won't even get the item or a wrong item for a cheaper price than the one you purchased for.

Date of experience: July 10, 2014

Thumbnail of user marionm25
Australia
2 reviews
5 helpful votes
  • Send Message
August 22nd, 2013

Now five weeks since I ordered from Australia. No sign of anything, no shipping email, etc. I am writing this because I have made several hundred overseas transactions, including ebay, and this is the FIRST problem I have had! I probably got too complacent but I can only say stay away from YESSTYLE... anyway maybe it will turn up in another week or six...

Date of experience: August 22, 2013

Thumbnail of user shirleyw73
California
1 review
0 helpful votes
  • Send Message
August 17th, 2017

So far, I like this site. I like that there is a way to access asian products, that seems more legit than Amazon. I'll update this review once I actually receive my products though, I want to make sure I don't get imitation products

Date of experience: August 17, 2017

Thumbnail of user shelleyg70
Georgia
2 reviews
1 helpful vote
  • Send Message
May 14th, 2020

This site has great prices. II like to buy my South Korean products from this site in bulk. I also use trusted Amazon and eBay sites, plus Soko Glam, and Wishtrend. I compare prices, reviews, ingredients, and I follow a great influencer on the web, who helps me to navigate these sites and make the best choices, KBeauty Hobbit. She is amazing! On this site they carry so much it's amazing. Oh my goodness, and if for no other reason than sunblock, it's a must have site for me. Asian Sunblock is the best. Plus, most brands do not use the harmful chemicals. If you pull this site up on your computer rather than your phone, you can get great descriptions.

Date of experience: May 13, 2020

Thumbnail of user lindal72
California
1 review
16 helpful votes
  • Send Message
July 3rd, 2014

The quality of the material is very poor. The style didn't exactly match how it looks in the website. Avoid the hassle of returning, and international shipping.
Please stop this kind of dishonest trade.

Date of experience: July 3, 2014

Thumbnail of user solicet
Ohio
1 review
1 helpful vote
  • Send Message
August 5th, 2020

The clothes that I get are good for quick trends and testing out new styles. Its not the best website out there but its good enough to see what you like and you can upgrade to better stores if you find a style that you like.

Date of experience: August 4, 2020

Thumbnail of user emmaj10
Denmark
5 reviews
24 helpful votes
  • Send Message
July 10th, 2013

Well I have just ordered on it here the other day, no shipping fee and they were shipped within 30 hours. I got th side from a friend who have been buying a lot of stuff from there, and she showed me which brands were good and were worth the price. Now I've ordered and I'm waiting for it with a smile. Many here are talking about shipping time, and I don't know if I was just lucky, but my advise is: Since you can choose a shipment method, that is free, choose that and buy for maybe 40 USD and have a look at the quiality and if it's something you like. I'm lucky to have a friend who regulary orders from there, but I still only bought for 42 USD, just to be sure for myself.
I hope that my clothes will be great. >_<

Date of experience: July 10, 2013

Thumbnail of user daisya8
New York
1 review
0 helpful votes
  • Send Message
July 9th, 2016

I have loved the clothes i have gotten off YESSTYLE.com but I have had a few issues concerning the clothing material not as advertised. It's been only 3 items that this has happened to so that's great. Other than that it's good cheap fashionable clothing.

Date of experience: July 9, 2016

Thumbnail of user kiannat
Hawaii
1 review
2 helpful votes
  • Send Message
July 1st, 2016

First off, I have made two separate purchases from YesStyle so far (both about a few days apart, but the second arrived earlier). In my first order, I bought clothing items that I ended up returning for a refund. It was not worth the 3-4 week wait. The clothes were terrible quality and were NOTHING like how they were depicted. Do NOT be fooled or tempted just because the modeled item looks super cute! Luckily, the refund process was zero-hassle (just lost some money to pay return shipping). In my second order, I purchased makeup and skin care products, which I have been using with no problems whatsoever and I love them! Overall, I would continue to shop here, but ONLY for the skin care and cosmetics.

Tip for consumers:
If you want your items to arrive faster, make sure to check the "availability" of the items you're buying. If even one of your items says "ships in 7-14 days" your WHOLE order will take FOREVER to arrive. If you can wait that long, then by all means go ahead. Also, it is worth it to make an account. It is much more organized, you accumulate points, and returns will be easier.

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2016

Thumbnail of user allisont23
Oregon
1 review
0 helpful votes
  • Send Message
September 21st, 2017

The mix in the quality and cost of products on this website ensures that there is something for everyone, on every kind of budget. The downside to this is that the sheer volume of products offered requires extensive free time to sift through and find what you are looking for.

Date of experience: September 20, 2017

Thumbnail of user carolinet26
Canada
2 reviews
0 helpful votes
  • Send Message
June 29th, 2024

This is the 2nd time I've ordered from YesStyle. My daughter loves the clothes, and I Iove the skincare products.
The clothes are well-priced, although I wish they came in bigger sizes so I could buy some too.
The skincare is fantastic but often slightly more expensive than other sites.
Overall, we really like the site, all the products, the discounts, and the great selection.
We will be sure to keep telling all our friends and family about YesStyle.

Date of experience: November 24, 2017

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

How do I know I can trust these reviews about YesStyle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about YesStyle?