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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
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Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
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Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user umiman
Canada
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Ordered 3 bottles of shampoo from them saying in stock and shipping next week. Waiting 3 weeks for no response. Eventually went to check to see what's up and saw that it got changed to "processing". Contacted them 3x with no response. They only have an email and no phone number. Eventually they said they didn't have the items in stock. Wouldn't give a refund. I had to get a chargeback done on the credit card. Bunch of scammers and liars.

Tip for consumers:
don't ever trust these foreign beauty sites. I had the exact same experience with Stylevana too.

Products used:
nothing. they scammed me.

Service
Value
Shipping
Returns
Quality

Date of experience: June 7, 2023

Thumbnail of user maryg239
Italy
1 review
0 helpful votes
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June 25th, 2017

Yesstyle is a very varied shopping site with a lot of good choices, There is a good assortment of skin and makeup products. The quality of the products depends on what you want to buy and how much you want to spend, the materials are not always written but in general you can always find something cute but at the same time cheap.

Date of experience: June 24, 2017

Thumbnail of user krystalo7
Nevada
1 review
1 helpful vote
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December 3rd, 2023

I love the things that they offer, and it is at a very reasonable price!
The only downside, and the only reason I give it a 4/5 is because of their shipping process is so slow. I always order $35 to get the free shipping option, and it takes about a month to get it delivered (I live in Las Vegas, NV).

Date of experience: January 26, 2018

Thumbnail of user ellenh5
GB
1 review
4 helpful votes
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December 3rd, 2013

I was really pleased to find YesStyle as there are a lot of items that I love from HK and Japan that they sell on this site. I bought the hidden heel insoles on 24th Nov, the only colour that showed stock availability was the purple ones so i chose those and paid extra £8.99 for EXPRESS DELIVERY, which claimed 3-5 days delivery. After 3, 4, 5, 6, 7 days I have been checking for my parcel - nothing. I logged into my account today and the order was showing "processing, waiting for stock"! Why was i not alerted by email or call that item was out of stock? THey were happy to take my money but not offer any service! Disgraceful. I'm now waiting for them to reply with a valid answer and a solution. I hope they sort this out.

Date of experience: December 3, 2013

Thumbnail of user michellec230
Canada
1 review
0 helpful votes
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June 28th, 2017

I really like YesStyle because they carry such a variety of styles that aren't readily available in North America, especially for the prices. The quality is hit or miss, the sales are often flash sales now, but there are a couple tried and true brands I go back for. Some of the stuff, like cosmetics and some clothes, are obnoxiously overpriced, but they hold sales dropping the prices 80% or more to bring them back down to retail prices.

In summary, it's a cool site with a lot of great potential for new and interesting items and styles, but do your homework, read your reviews, comparison shop, and shop wisely and you can come out of it with neat finds for good prices.

Date of experience: June 25, 2017

Thumbnail of user mariamk1
Canada
2 reviews
3 helpful votes
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February 3rd, 2015

The clothing is nice and reasonably priced. I have never had problems with the clothing itself, however, it does often take A VERY LONG time to ship - much longer than any order should take, even when shipping from far away. Recently I made an order on January 10th 2015 and it is now Feb 3rd and my item has still not arrived in Canada. Be prepared to wait a month or sometimes more for your order depending on how long it takes for the order to be sent. Some items have to be sent from other locations to the yesstyle warehouse before your order is even processed - and they don't tell you if an item will be delayed until after you place the order. Also watch out as if you pay with credit/debit it may be randomly refunded if the order takes too long and then charged again upon shipping. If you don't mind waiting a very long time for your items to be shipped then this is a great place to order from, it can just be very frustrating.

Tip for consumers:
Pay the extra for express shipping or be prepared to wait forever!

Service
Value
Shipping
Returns
Quality

Date of experience: February 3, 2015

Thumbnail of user amandat93
Canada
2 reviews
0 helpful votes
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June 28th, 2017

I use this site more than Aliexpress or Wish because the shipping is much quicker. The clothes are always nice. You have to read the clothes measurements in order to know the correct size to buy because the Asian sizes are smaller than the North American sizes.

Date of experience: June 27, 2017

Thumbnail of user latashav3
California
1 review
0 helpful votes
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August 7th, 2020

I've ordered several times from this site, and I've always gotten what I paid for. My favorite things to buy are body care products. I have gotten many things for a good deal and they were quality products. When it comes to clothing the products aren't always good quality but for the price I pay for them it's exactly what I would expect and sometimes better than I would expect. Although, the sizes do run small, so that's just something to keep in mind. Despite it shipping from another country the items get here pretty quick usually depending on the items.

Date of experience: August 6, 2020

Thumbnail of user alices71
Georgia
3 reviews
2 helpful votes
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May 2nd, 2016

I bought many items from this site. The style of the clothing is great. However, the sizes are not standard so it requires some guessing. The quality of the product is not consistent either. The services from this site are excellent. You can return the products but you only get credits not real refund.

Date of experience: May 1, 2016

Thumbnail of user paulaf31
Mexico
2 reviews
2 helpful votes
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October 16th, 2017

I'm still waiting for my items but I like a lot the page and it has a lot of very cute stuff. I hope my items come on time.
The only thin I don't like is that I have to wait more that a month to get my stuff.

Date of experience: October 15, 2017

Thumbnail of user miriamb82
Germany
1 review
1 helpful vote
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June 16th, 2020

Yesstyle has a lot of cute clothes, accessories, and lifestyle items as well as good skincare products and makeup! The shipping does take REALLY long tho and I once purchased the express delivery, but it came 1 1/2 months later...

Date of experience: June 16, 2020

Thumbnail of user davidr2462
Germany
1 review
1 helpful vote
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July 3rd, 2020

It's my first time on YesStyle, and it's an easy to navigate website. Rly affordable. I like that a complete list of ingredients is easily accessible, since I have allergies.
There are a lot of custumer's reviews that include pictures of the products, which is really cool.

Date of experience: July 2, 2020

Thumbnail of user janiner8
Hong Kong
4 reviews
3 helpful votes
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April 13th, 2017

I ordered a hair care product and no where did it say during checkout that it was backordered or would take a week to ship out. I only found out when I realized my order wasn't moving and emailed them. I'll stick to Strawberrynet from now on.

Date of experience: April 13, 2017

Thumbnail of user selmae1
Italy
1 review
1 helpful vote
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July 8th, 2020

I still can't express my opinion on the items yet, since I've just finished plaicing my order, but overall I love the various options of clothes and styles on the site, the only complaint that I have is that I wished there were like videos showing the items on, because most of the times people on youtube don't buy the things that other wants and so we're left clueless.
I wish the clothes will be good since I've spent all of my money lol.

Date of experience: July 7, 2020

Thumbnail of user heidiv8
California
1 review
13 helpful votes
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June 24th, 2015

This company is a fraud. They steal from you. I ordered in April and and something happened with the post so the were returned back to the company. 3 months later I still have nothing. I contact them and they say they have nothing. 3 months and nothing. I find that hard to believe. Beware.

Date of experience: June 24, 2015

Thumbnail of user katiea37
Kansas
1 review
0 helpful votes
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July 2nd, 2017

My bank thought my card was stolen when I tried to buy from here. Once I called the bank and got it worked out it was fine and I was able to order no problem. Overall the clothes are so super cute. I was able to find a pair of pants I've been looking for and it was super cheap. So far I really do like the selection of this website

Date of experience: July 2, 2017

Thumbnail of user ayek
California
1 review
2 helpful votes
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July 28th, 2016

I usually like shopping at yesstyle because most of the items I have bought from there is cute and exactly looks like the picture on the website. But last time shopping experience is very different. Most of the items I got doesn't look like from the picture and it looks super cheap. To return those items, it cost me about 10 bucks. I hope they can have free return in the future if the items doesn't seem like in the picture.

Date of experience: July 27, 2016

Thumbnail of user gretchenk6
California
1 review
0 helpful votes
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July 16th, 2017

They offer many different products, especially Korean and Japanese beauty products. The one drawback about their site is the fact that some of the beauty products have restrictions placed on them for where they can be shipped/sold. I discovered this when I tried to check out with a lipstick from YG brand Moonshot but was told on the secure payment page that it was not valid to purchase for an account based in the US. Disappointed that I could not receive this lipstick and now will have to find it elsewhere.

Date of experience: July 16, 2017

Thumbnail of user karam116
South Carolina
1 review
0 helpful votes
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June 12th, 2020

There was an issue with getting one of my shipments but that was mostly due to Covid. Customer Service was responsive to my questions most of the time. All of the products I bought are decent quality though so no complaints really so far.

Date of experience: June 11, 2020

Thumbnail of user winniel16
Netherlands
1 review
0 helpful votes
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June 10th, 2020

Very pleased with the infamous YesStyle. Until now I've only purchased K-beauty (skincare and make up) and am very pleased with the products. I love that there are many reviews and lots of products to choose from. Would really recommend this webshop to everybody.

Date of experience: June 10, 2020

Thumbnail of user orlad3
Ireland
1 review
10 helpful votes
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March 5th, 2016

After ordering my item, I received no email from the company confirming payment or my order, the only record i had of buying the item was on my paypal account. When there was no sign of the item after two weeks, I emailed them, and recieved a reply saying the good had been shipped that day... Having to email a company to remind them to ship their goods is not how shopping online works. Will not buy anything from them again.

Date of experience: March 5, 2016

Thumbnail of user nikkil35
Virginia
1 review
0 helpful votes
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July 1st, 2017

The prices are good but they really need to work on shipping and sizing. I am asian but my size is US size. My US size is XL, 10 or 12, compare to their size is XXL, i wore a dress as a top. Fix these, please.

Date of experience: June 30, 2017

Thumbnail of user estherl120
Canada
1 review
1 helpful vote
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July 21st, 2020

There is a vast selection of items, but the pricing of the items in addition to the questionable quality of some of the items received makes this site average. If quality control was better, then I would have rated this much higher.

Date of experience: July 21, 2020

Thumbnail of user cuteb1
Canada
1 review
0 helpful votes
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September 19th, 2017

They are a very reliable company but tbh most of the prices are listed overpriced and they are always on sale so it seems like you are saving alot of money.
For example, you can order the same things from Ebay for way less but you'd have to wait 1-2 months for it to arrive. At least for YesStyle, you only have to wait a maximum of 1 month if you live in NA. But otherwise, everything on this website is pretty cute!

Date of experience: September 19, 2017

Thumbnail of user gabrielaf1
Chile
2 reviews
1 helpful vote
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September 19th, 2017

It's a very good website to buy things, its very reliable and the things I ordered always got here. The only problem is that some of the products take a very long time to be in stock and therefore it take a long time for the package to be sent.

Date of experience: September 19, 2017

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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