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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
See positive reviews
Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
See critical reviews

Reviews (615)

Rating

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user lead25
Lea D.
Switzerland
1 review
0 helpful votes
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August 15th, 2017

I never had any problem with them, products are always good quality, well wrapped and the shipping is quite fast. I would totally recommend this website to anyone!

Date of experience: August 15, 2017

Thumbnail of user tracyd608
Germany
1 review
3 helpful votes
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July 11th, 2022

Don't bother with this company. Quality rubbish and you cant return anything! I printed of labels and invoices as requested to Hong Kong but had the whole parcel returned!

Tip for consumers:
Avoid company

Products used:
None!

Service
Value
Shipping
Returns
Quality

Date of experience: July 11, 2022

Thumbnail of user lisak178
Switzerland
1 review
1 helpful vote
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October 16th, 2017

There is a diverse selection of asian (South Korean, Japanese, Chinese) clothes, shoes, accessories, and beauty products. It is an easy website to navigate around.

Date of experience: October 15, 2017

Thumbnail of user kimberlyl71
BN
2 reviews
0 helpful votes
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October 12th, 2017

Honestly, i quite love shopping on yesstyle. The items are really unique and pretty. Its the place where I would go to buy some good quality korean products! Highly recommend.

Date of experience: October 11, 2017

Thumbnail of user sarahd683
Ohio
1 review
0 helpful votes
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May 9th, 2020

I've had a good shopping experience. It reminds me of Amazon, but Korean style. If you sign up for an account, wait for their email before you buy! They sent me 10% off my first order

Date of experience: May 8, 2020

Thumbnail of user fabiennee1
Germany
1 review
0 helpful votes
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July 12th, 2017

So, the thing is, I ordered quite a few times already. Most of the things were as described pictured. Yesstyle has a HUGE variety, and I love the website for that. Nothing ever got missing, and everything is as promised. Also there are GREAT BEAUTIFUL things for very very good prices (but I have to say, you notice it for example at the material, but it's never TOO bad)

BUT, they tend to put WRONG stickers on the packages, I had quite a few problems with customs in my country (Germany). For example they put a ''Shoes'' sticker on a package that contains a lot of beauty products. Things like these cause problems. It's annoying. I had orders that went fine, but I also had orders where I had to pay over 50 Euros for customs:(

So it's a So-So website, like it or hate it, but give it a shot :)

Date of experience: July 12, 2017

Thumbnail of user morganh36
Georgia
1 review
0 helpful votes
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July 1st, 2017

Yesstyle is great. But for their 11th anniversary sale, they claim that they have sales up to 80% off. THIS IS SUCH A LIE. I was on their site last night debating on what I should and shouldn't get. This morning I woke up saw this "amazing" sale they're having.

YesStyle Prices for the "Sale"

Tony Moly - I'm Real Mask Sheet 1pc US$ 6.90
Is now US$ 2.76
-uh no. No. This face mask can be bought another for about $3 but you fake the price, to make people think its a sale, when clearly its a trick for blind folks.

-Oaksa - Set: Drop Shoulder Pullover + Shorts US: $75.90
Is now $15.18
-I literally was looking at this set this morning and it was originally $15.18. And now they say it's sale for $15.18 since it 80% off from "$75.90". Really?

I was a fan until this morning. That being said you should buy the stuff that yesstyle offers, just don't buy it because of a sale. Rather buy it because you really like it.

Date of experience: July 1, 2017

Thumbnail of user lillye4
Canada
1 review
1 helpful vote
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November 10th, 2019

Placed an order for 60$ - my credit card got charged $75. Customer service is not responsive and has been ignoring my messages. Will order elsewhere in the future.

Date of experience: November 10, 2019

Thumbnail of user stephaniem1721
Pennsylvania
2 reviews
2 helpful votes
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February 12th, 2022

This is a terrible place to order clothes. The clothes are bad quality (two pants did not have button holes for example) and their return policy is too restrictive. A huge waste of money.

Value
Returns
Quality

Date of experience: February 12, 2022

Thumbnail of user amayad
Spain
1 review
25 helpful votes
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November 17th, 2014

The worst company ever! After more than 3 weeks waiting for my delivery, they sent me a wrong item. Then, they asked me to sent it back by post and pay all delivery cost because until they wouldn't receive the packet they wouldn't give my money back. Amazing service, isn't it!
I took the time to repackage the item, go to the post office and pay the amount of the delivery without any money back. They received the wrong item in five days and the didn't put the money back in my account till nearly three week, after a several call to an useless customer service. Finally, they didn't refun any money for the delivery cost, still dealing with them to have this money back.

Tip for consumers:
Don't even bother!

Service
Value
Shipping
Returns
Quality

Date of experience: November 17, 2014

Thumbnail of user emmed3
New York
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

Be prepared to wait a long time for your order to ship for no reason. Placed an order on 11/11 all items were available to ship, nothing was back ordered or out of stock. However, as of today 11/25 my order has not shipped. This is not an isolated event, since the same exact thing happened with the previous two orders I placed with them. I am not saying you wont get your order, I am saying it wont arrive until probably a month later if you are in the states and these delays occurrences are way before the Black Friday craziness, imagine afterwards, most likely you will get your order in January after the holidays.
It is not until your email them inquiring about the order that they decide to ship and even after that, their email clearly state that "the order is being process and it will be shipped within 3 to 5 days". (Because obviously the previous 15 days wasn't a long enough wait). Every single time, every single order, there is always an excuse with these people and they don't even apologize for the delay.

Tip for consumers:
Nothing

Products used:
Cosmetics

Service
Value
Shipping
Returns
Quality

Date of experience: November 25, 2021

Thumbnail of user vanessam16
New York
2 reviews
2 helpful votes
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April 13th, 2014

I came across this website on polyvore. I must admit I really love their jackets and the fact that they have them at an affordable price. I will definitely be shopping here again!

Date of experience: April 13, 2014

Thumbnail of user roxanap14
Massachusetts
1 review
0 helpful votes
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July 21st, 2020

You can find treasures from excellent Asian brands. I live in NY, USA, and I made my second purchase today, I love K-Beauty and now I'm very happy to get everything easily and with great prices at YesStyle.

Date of experience: June 26, 2020

Thumbnail of user amys96
Australia
1 review
2 helpful votes
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September 8th, 2015

My boyfriend recently bought me the Tiered Lace Maxi Dress from YesStyle.

It had taken around a month to be delivered to Australia, which was fair enough.
We later found out after opening the package, which was nicely wrapped up and presentable and that their sizes were more for petite women, rather than more busty women. But it was our own fault for not reading the sizing properly.

Although the real issue was that the fabric was very itchy and of poor quality. The seam finishes were horrifying, the elastic can be seen through the lining of the bodice and there are loose seams and the hem was missing on the bottom of the dress.

I think they need to improve their standards of quality which means completing their items with a high quality like most professional companies do. I am a textiles enthusiast and am astounded at the seam finishes of the item I had received.

Although I still want to buy some of their products in the future.In Australia the dress had cost around $40 plus shipping.

Date of experience: September 8, 2015

Thumbnail of user kimberleyh5
Canada
1 review
0 helpful votes
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July 16th, 2017

Some are steals, most are not, use caution when using this website. I used it to find a wig that isn't too expensive, will update to let you know how it goes.

Date of experience: July 16, 2017

Thumbnail of user helenp70
Indiana
1 review
0 helpful votes
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August 24th, 2017

I like that there are many cute Asian style cloth and stuff I can find here but their shipping is slow and sometimes the quality of some products are not very satisfying.

Date of experience: August 23, 2017

Thumbnail of user stamatinaw
Greece
2 reviews
1 helpful vote
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March 28th, 2019

The site has great variation of goods and nice prices. I have purchased from here 2 times with little to no problems and all the products were as shown in the pictures.

Date of experience: October 16, 2017

Thumbnail of user aliciac53
Canada
1 review
0 helpful votes
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May 30th, 2017

Overall great to use! I've been loving the sales. Always paying special attention to other reviews on the website though because some clothes are poor quality.

Date of experience: May 30, 2017

Thumbnail of user annaw118
Alaska
2 reviews
1 helpful vote
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October 21st, 2017

The clothing are not only cute but also affordable which is a bonus but you do have to be careful for not every product looks like the picture, other than that its a pretty nice website.

Date of experience: October 21, 2017

Thumbnail of user bettye30
Alabama
2 reviews
0 helpful votes
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February 6th, 2017

I do the majority of my shopping online. YesStyle has become one of my major shopping websites. YesStyle has a large variety of merchandise, which makes it easier to find the products that I need. I am usually pleased with the quality. However, before I buy anything, I read the "Details" and "Reviews." I look over the "Gallery" and compare the products in the same category. I even did some google research when shopping for earrings: "What is 925 silver?"

To the people who have received inferior products, I recommend you base your purchases on customers' reviews. They provide guidance about the size, quality, and other aspects of the merchandise purchased. Customers' reviews really help me with my selection of merchandise. If I am buying clothing such as socks, I buy a variety of brands with excellent rating. After I wear the socks, I then know what brand or brands that I prefer to buy in the future. If you do this, your chance of buying quality merchandise will substantial increase. Good luck on your future purchases.

Date of experience: February 6, 2017

Thumbnail of user yuqik
Singapore
1 review
0 helpful votes
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July 21st, 2020

YesStyle is a very hassle-free website and its categories are very well organized. Overall I had a wonderful and smooth online shopping experience! Many discount codes can be applied too ;)

Date of experience: July 21, 2020

Thumbnail of user guisellec
Florida
1 review
11 helpful votes
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September 20th, 2022

I made an order on 8/27/22, and paid express delivery, at the time of the order they didn't show that one item was not in stock., after I placed the order and notice that more than seven passed without a delivery, when I paid for Express DELIVERY, they say they don't have one of the items, so I tried unsuccessfully to get the rest of the order to be delivery, their customer service is very bad, today is 9/20/22 and my order status still under processing.

Tip for consumers:
Be carefully before placing your order, read the reviews, I haven't received my items yet, the delivery is very BAD BAD

Products used:
STILL WAITING FOR THE SHOES,!!!!!

Service
Value
Shipping

Date of experience: September 20, 2022

Thumbnail of user maih13
New York
1 review
0 helpful votes
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September 10th, 2017

Great place to get asian products with random discounts! Although it takes decades to deliver and most of my favourite products are no longer available

Date of experience: September 10, 2017

Thumbnail of user tp12
GB
1 review
3 helpful votes
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May 14th, 2013

I ordered a bag from Yes Style over a month ago and am still waiting for it to be delivered - I have phoned them twice, each time being told it will be delivered in the next week, needless to say, I am still waiting!

Date of experience: May 13, 2013

Thumbnail of user furkano2
Belgium
1 review
1 helpful vote
  • Send Message
April 1st, 2019

Nice clothes. If you want asian clothing style for cheap, then you are at the right shop. The only downside is that the shipment takes too long. It takes approximately 20 business days to ship.

Date of experience: March 31, 2019

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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