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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
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Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
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Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user kiks
Thailand
1 review
0 helpful votes
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June 24th, 2017

There are too many steps during check out and i almost gave up. Register through facebook is not working, i tried clicking on it several time and it wont redirect me so i end up typing the whole thing by myself.

Date of experience: June 24, 2017

Thumbnail of user pierm
Texas
1 review
3 helpful votes
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April 8th, 2014

Overpriced clothing of extremely bad quality. However, if you're a skinny person, you will find your size here. Good selection too.
They don't make refunds either, they just give you store credit if you don't like the fit.

Date of experience: April 8, 2014

Thumbnail of user amparoa4
New York
1 review
21 helpful votes
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May 6th, 2020

Easy to find what you're looking for. Almost every product I was looking for had very specific information which I loved. Then there was a lot in Korean obviously but you can translate easily. Oh and you get a freebie at the end from their beauty collection like a face mask for example.

Date of experience: May 5, 2020

Thumbnail of user zaph
New Zealand
1 review
0 helpful votes
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April 2nd, 2014

Well there's not much to tell really as my first order is currently being processed. I anticipate good things, but am weary due to all of the horror stories there are about ordering online. I love the fashions on offer though so I am nervously walking out on a limb. Fingers crossed it doesn't break underneath me and result in a bad experience.

Date of experience: April 1, 2014

Thumbnail of user tatianad1
California
1 review
3 helpful votes
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June 2nd, 2014

The clothes I ordered from this site arrived on time, but they were cheap and poorly made. There are no care instructions (such as machine wash, dry clean only, or hand wash), so it is difficult to keep the clothes in good shape.

Date of experience: June 2, 2014

Thumbnail of user loryt
Florida
10 reviews
8 helpful votes
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June 27th, 2017

Can find lots of things to buy here for me and my GF. The prices are too good to miss their offers.
The only thing I do not like in absolutely all online stores is that it's impossible to try anything on.

Date of experience: June 27, 2017

Thumbnail of user junek21
California
1 review
0 helpful votes
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July 7th, 2017

While they may have 80% sales, the original prices are unreasonable so the actual price was quite normal. Although it did save some money, do not believe the numbers. Quality seems okay from descriptions, but who knows.

Date of experience: July 6, 2017

Thumbnail of user emmal89
Canada
1 review
0 helpful votes
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July 1st, 2017

Used 3 times so far, clothing are not good with sizes and costs too much to return, very disappointed, ordered clip on earring but received a different one...
Other accessories are okay
Shipping time is normally long, takes about 1 month to receive

Date of experience: June 30, 2017

Thumbnail of user laurenc202
North Carolina
3 reviews
1 helpful vote
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April 19th, 2014

This website is extremely user friendly. Sizing charts are available for products so easy conversions can be made for each item. The ability to search by brand is super helpful! (Among other search criteria.) They also track your packages. Safe, trustworthy site. Love it! :D

Date of experience: April 19, 2014

Thumbnail of user daphnef4
California
1 review
0 helpful votes
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September 2nd, 2017

Some purchases turned out pretty okay. I've only ordered twice and I haven't necessarily found something from here that I'm totally in love with. Their selection of clothing is really stylish and interesting and definitely hard to find in stores nearby, so I'm giving it another shot!

Date of experience: September 2, 2017

Thumbnail of user annas79
Washington
2 reviews
11 helpful votes
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October 2nd, 2017

I've been a loyal Yesstyle for over 2 years now! I'm pretty happy with most of my purchases! Just gotta check the sizing and reviews first!:)
I recommend this website for anyone looking for Asian style clothing, skincare, etc! Really great!

Date of experience: October 1, 2017

Thumbnail of user cathyh276
Netherlands
1 review
21 helpful votes
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June 10th, 2020

I've been using YesStyle for years to get my hands on affordable Korean skincare & makeup, as well as some cute jewelry every now and then. Their huge collection is what makes the website great, and the prices are fair.
The only reason why I'm not giving it five stars is because shipping can take quite long sometimes, though they do make this known and are transparent about how long it will take.
Another reason why is because they recently upped their minimum purchase amount for free shipping to 65 euros whereas it used to be 35 euros, which is a pretty big (and unfortunate) change.
I would definitely recommend this website if you don't mind waiting a bit for the order to arrive!

Date of experience: June 10, 2020

Thumbnail of user rachela72
Ukraine
1 review
1 helpful vote
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September 25th, 2017

I high recommend this website. Its a great place to get Asian Beauty, Style and Fashion with affordable prices, great discounts, good customer services and support (I've experienced it) and fast shipping internationally. You can get anything on this website, for "him", "her", or even "the little one". Just like walking into your regular shopping mall

Tip for consumers:
be more attentive to the sizes and product information/details and you'll be fine

Service
Value
Shipping
Quality

Date of experience: September 24, 2017

Thumbnail of user hannahy10
Hannah Y.
Canada
1 review
1 helpful vote
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April 24th, 2019

I've been completely satisfied with all of my YesStyle purchases so far! The quality is amazing, considering the affordable prices and they have a very wide range of products as well (clothing, makeup, accessories, etc.). It usually takes a couple weeks to deliver, which really isn't so bad considering that it ships from Asia. 100% recommend!!

Service
Value
Shipping
Quality

Date of experience: April 24, 2019

Thumbnail of user seandray
Washington
1 review
0 helpful votes
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July 17th, 2020

If a customer buys over $100 worth of items, it should qualify for free shipping, especially with joe slow the shipping takes. Besides that the products are legit. I was a bit skeptical at first but I've received everything.

Date of experience: July 16, 2020

Thumbnail of user nhut4
Georgia
1 review
0 helpful votes
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June 28th, 2017

I have been ordering with YesStyle for the past 7 years. I am not gonna lie, some products i absolutely love. Some are just totally disappointed. Did i return those bad ones? No, it's too much work. My advice to you is that you must get 2 to 3 cm larger than your actual measurement so that you can feel comfortable for movement. Do not wash these clothes in the washing machine and hang dry them because they will be ruin. Their Smalls are like XXS and Medium/Large are like S
Most of the quality are more bad than good. However i would say that never buy any cloth that have never been reviewed on. They might looks nice and ironed on the model; however, when they ship it to you, it will be compacted as small as possible. They wanted to air seal all of their shipping so your order would be folded and lighter weight. When you open these packages it might leave your product with some ridiculous fold marks.

Date of experience: June 25, 2017

Thumbnail of user maritzaa5
Illinois
1 review
1 helpful vote
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May 29th, 2017

Overall, there clothes are very unique. Some clothes do some with good quality and some don't. I never had a complaint about their shipping or receiving an item drastically different than what I had originally bought for.

The only thing is that I wish they had more coupon codes, or else you would see me shopping on yesstyle often!

Date of experience: May 29, 2017

Thumbnail of user linc21
North Carolina
6 reviews
9 helpful votes
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August 7th, 2019

I have ordered a few times from YesStyle. I mostly order in big batches so it takes awhile to ship but nothing over two weeks MAX. I usually order Korean skincare products, clothing, and jewelry. It has been a couple months since my last few orders and those items are still holding up finely. YesStyle also has package tracking so you can check up on it whenever. Always do look/read reviews on the items you may be getting and don't be afraid to choose items that may have no review. For items with no review you can't expect much but to go with your gut for sizing and such. YesStyle is a great website if your looking for good quality products at affordable prices.

Date of experience: August 6, 2019

Thumbnail of user daniellem973
Hawaii
1 review
3 helpful votes
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September 12th, 2022

Yesstyle items are a better alternative for fast fashion than other websites out there. However, the process of returning items is such a stressing and horrible experience. I've waited 2 months for any sort of refund because they got the information mixed up. They don't cover the return shipping either which I paid almost $20 for. Best bet for unwanted items is to resell it.
Unless their return shipping improves, I don't think I'll be purchasing from them for fear of wrong sizes and not being able to get my money back. A true waste of money.

Service
Value
Shipping
Returns
Quality

Date of experience: September 12, 2022

Thumbnail of user whitneyc265
California
1 review
4 helpful votes
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September 14th, 2023

I ordered 100$ worth of clothes (8 items) off of YesStyle and was thoroughly disappointed with the quality and look of the clothing. I ordered two different pairs of pants that were supposed to be low rise. They look identical and are both high rise. The shirts I ordered were okay but one of them was horrendous. It was a white long sleeve that appears baggy on the site. However when it arrived it was oddly hemmed and was much smaller than it was portrayed. Another shirt that I ordered did look like how it looked online but the design was half way removed as if it was heavily worn before it was shipped to me. Overall I would give this site a 3/10 because a few of the clothes were quality pieces but most of them were hot garbage. I would not buy from here again and DO NOT recommend.

Products used:
5 out of 6 of the shirts and neither pairs of pants

Service
Value
Shipping
Returns
Quality

Date of experience: September 14, 2023

Thumbnail of user jennys96
California
1 review
0 helpful votes
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July 8th, 2017

Yesstyle is a great source for browsing fashion and accessories that are not easily found here in the states. Everything looks so cute online, but the only issue is, you cannot tell what the quality of the clothes are and also fit can be way off. A lot of the one-size items can either be too big or too small, there isn't really a consistency with the sizing. Even the S, M, L sizing is a gamble sometimes and I go by the measurements too. Wish there were an easier way for clothing purchase and/or returns for incorrect sizing. As for their accessories and other goods like purses, they've actually been pretty good. All of the bags that I have bought are as pictured; granted they are only PU material (synthetic). I'd say yesstyle is a good resource for browsing what's available in Asia as there is so much more selection there.

Date of experience: July 8, 2017

Thumbnail of user eruma1
Canada
2 reviews
0 helpful votes
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November 27th, 2024

I love this site so much. It has so much, especially my favorite Korean/Japanese beauty and fashion products that are not available in Canada which I would either have to get through amazon or ebay. I end up spending hours on here but there are a lot of items that are worth the price.

Date of experience: April 1, 2018

Thumbnail of user janicek359
Massachusetts
0 reviews
6 helpful votes
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January 20th, 2022

I used to buy from YesStyle since 2 years ago, but recently, their quality has gone down so much-- the new clothes I received were pilling and super thin and see through. It is honestly such a hit or miss. I also returned something, but YesStyle claims they haven't received it and won't refund me so I am at a loss of $70. I have told all my friends to never buy from Yesstyle and I would personally never buy from this company ever again. It is such a waste of time and energy, and it is such a scam honestly- quality and customer service both suck so much.

Tip for consumers:
just don't use this site.

Products used:
things i could not return

Service
Value
Shipping
Returns
Quality

Date of experience: January 20, 2022

Thumbnail of user lisab340
Canada
2 reviews
4 helpful votes
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April 29th, 2017

When your item comes in about 2 and a half months, if you need to exchange the size which will be about 3 sizes smaller than you ordered, you will spend a whole day trying to figure out how to return it, as the pages you try to go to according to their instructions do not exist, and you will write multiple letters with no response except an automated message saying your email has been received, but then nothing, ever. If you simply send the item back, you will never get any money back, so you might as well donate it to your local charity thrift store.

Date of experience: April 29, 2017

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Lisa,

Thank you for your comment.

We are sorry to hear that you were unable to obtain a return authorization successfully and may still be waiting for a reply from our Customer Service Team. For returns that may have already passed the deadline. You would no longer be able to request this through your YesStyle.com account. Customers are welcome to contact us so we may check if the items are eligible for returns.

You may provide us your order number here for further follow up with our Customer Service team urgently. Due to the volume of queries, we apologize that our Team may only be able to reply to you in 2-3 days by email. We appreciate your understanding

Thumbnail of user linday26
New York
1 review
0 helpful votes
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March 29th, 2017

Some stuff is hit or miss! I have ordered a few times and a jacket was not as pictured. Also noticed a lot of loose thread on most of the items!

If they can ship out what is available right away instead of waiting for the other items to come in. I waited over 3 weeks for an order to arrive to NYC.

Having said all that I enjoy the large variety and good prices for moderate quality and stylish clothes!

Date of experience: March 26, 2017

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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