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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
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Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
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Reviews (615)

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user millas6
AE
1 review
6 helpful votes
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May 28th, 2020

BE AWARE Awful experience. Super DISAPPOINTED in YesStyle lately. Ordered a package in MARCH (23rd) I even paid 20$ express delivery (should arrive in 3-5 business DAYS) when they still had NO covid exceptions on the website. I STILL haven't received my package and it is almost June. I've not heard anything of it. I send customer service SEVERAL emails,
Only to receive a generic response with a copy paste from the tracking page that I'm also very much able to follow myself that it might take "a couple of weeks" for it to arrive. Zero help what so ever. I do understand that covid slows things down but MONTHS? This is ridiculous and the way the respond and treat their customers is awful and so unhelpful. I get no information or answers regarding if I'll ever even receive my package. I'm also concerned that my products won't be good when they arrive if they're sitting in a hot warehouse in the back of some post office right now. I'm more than disappointed of YesStyle, I won't be placing any orders with them ever again. IHerb has much more sufficient and helpful service gets everywhere in the world even with the current situation so fast. I'm so annoyed also that I recommended YesStyle to a friend and the EXACT SAME thing happened to her and we even live in different countries on the opposite sides of the world.

Is anyone else struggling with this?

Oh yeah and about a month or so ago I noticed YesStyle has removed my country from the list where they deliver and when I asked what's up with that via email I got no reply again. I won't probably receive my 200$+ order ever and it seems any kinda of response from them is impossible to get so I can only assume how hard it is to get a refund. So disappointed since I've been a loyal customer and had no issues in the past and now I don't get any help. BE AWARE!

Date of experience: May 28, 2020

Thumbnail of user khdijah
Saudi Arabia
1 review
0 helpful votes
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October 7th, 2023

I love yes style a lot and I am now category Golden and very happy I got a lot of discount and shipping Excellent and fast

Date of experience: January 3, 2017

Thumbnail of user tessav3
Italy
1 review
0 helpful votes
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October 7th, 2023

The price/quality is really good, I used this site few times and I was never disappointed!

Date of experience: December 15, 2016

Thumbnail of user kiaras27
Nevada
1 review
6 helpful votes
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November 30th, 2020

This company is bad business if you can avoid them i suggest you do so. I ordered items in SEPTEMBER

Date of experience: November 30, 2020

Thumbnail of user harshitag1
India
1 review
0 helpful votes
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July 1st, 2016

I ordered twice from yes style but both times i didn't get my free sample

Date of experience: June 30, 2016

Thumbnail of user stephaniep79
Peru
1 review
0 helpful votes
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October 7th, 2023

Since i discover this page, i´m realy happy to buy and make my bussiness ;) They alway give gift, discount, cupon!

Date of experience: December 25, 2016

Thumbnail of user jennyn14
Norway
2 reviews
15 helpful votes
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April 21st, 2016

I've shopped on Yesstyle since 2012 and I always come back there. One of the reason I love to shop there is because the clothes are unique, since I don't like wearing the same as others. I also happen to be petite so it is easier for me to find clothes that looks flattering. In addition they often have sale on clothes, even high end brands, so I don't need to shop on their official sites since high end brands rarely give discounts. The reason I didn't give many stars is because sometimes the information of the material could be wrong, and there have been cases of some the outfits I received turned out to be made of poor quality. That's why it's important to read reviews, details and check the photos closely. This makes everything time consuming (believe it or not, I use 3 days to make a haul there) because I need to make sure I don't get cheap china quality clothing.

BE AWARE THOUGH: Believe it or not, sometimes Yesstyle makes their own imaginary brand (e.g. Sakana, Daisyfield) and under these ''brands'' they'll sell Chinese cheap quality clothes which is from Taobao (all the ''brands'' happens to be from China too, you can safely buy brands from Korea/Japan since they can't lie about it). They also blurr the Taobao seller's shop link, so I would avoid buying clothes with blurred watermarks.
Although I believe YS stopped selling fake highend brands, I'd remember few years ago that they sold fake Liz lisa boots under a random Chinese brand.

It's basically a risk to shop there, so the best is to buy brands that is from Korea and Japan (Hong Kong brands like 59seconds is also okay. But I would avoid *mainland* Chinese brands)

Tip for consumers:
As someone with long experience, I would like to say it's very important to double check the measurements, shoe size, and which material it's made of. Also since 90% of the clothes are made for Asians you should consider to go 1-2 sizes up if you happen to be tall/curvy. Another sidenote is that sometimes there might be same outfits under different brands with different price tags- To avoid the hidden ''scam'', check ''
Additional Product Information and Images''.

Service
Value
Shipping
Quality

Date of experience: April 20, 2016

Thumbnail of user yuhsuanl
Wisconsin
1 review
0 helpful votes
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July 6th, 2017

I like quality and style. It is easy to buy. It has cheap price...

Date of experience: July 3, 2017

Thumbnail of user kwonj
California
1 review
0 helpful votes
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September 11th, 2017

Free shipping is very satisfactory! I will go shopping often~~~
Korean style is i love it too much

Date of experience: September 11, 2017

Thumbnail of user ameliac12
North Carolina
2 reviews
41 helpful votes
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September 24th, 2016

Yesstyle is amazing site. The clothes are wonderful and the service is great. I like it.

Date of experience: September 24, 2016

Thumbnail of user pd360
Michigan
1 review
1 helpful vote
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December 12th, 2021

Seriously, this is the last time I paid for YesStyle because the customer service is UNPROFESSIONAL!

Date of experience: December 12, 2021

Thumbnail of user yunisw
GB
1 review
8 helpful votes
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March 16th, 2016

Once you paid they wont care about your order anymore and you wont receive anything

Date of experience: March 16, 2016

Thumbnail of user candacey
California
2 reviews
3 helpful votes
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April 30th, 2014

Free shipping is always a plus! Love all the korean styled clothes.

Date of experience: April 30, 2014

Thumbnail of user michelc6
New York
1 review
0 helpful votes
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April 20th, 2014

This is my first time ordered in yesstyle.com, I don't know the quality yet, but looks good

Date of experience: April 20, 2014

Thumbnail of user elodied
France
2 reviews
1 helpful vote
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May 11th, 2014

I love shopping on this website. Everything is clearly organised, which makes it very easy to shop!

Date of experience: May 11, 2014

Thumbnail of user janetn20
Australia
1 review
0 helpful votes
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September 2nd, 2016

Easy to read and convenient when browsing through products. Very innovative.

Date of experience: September 2, 2016

Thumbnail of user peiz1
Nebraska
1 review
1 helpful vote
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April 23rd, 2016

I thought it was good, but sometime the size not in fit

Date of experience: April 23, 2016

Thumbnail of user shchurovao
RU
2 reviews
1 helpful vote
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June 9th, 2016

This is my first order
Easy search
I liked the welcome bonus, hopefully delivery will be fast

Date of experience: June 9, 2016

Thumbnail of user herua1
Australia
1 review
5 helpful votes
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January 21st, 2016

Poor quality and worse delivery. I'm not recommended this shopping online

Date of experience: January 21, 2016

Thumbnail of user manond6
Belgium
1 review
0 helpful votes
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August 5th, 2020

Une chose est sûre, l'esprit asiatique est au rendez-vous et c'est bien pour cette raison que je commande assez souvent sur ce site qui de plus est, la plupart du temps, bon marché et de bonne qualité. Les seules bémols sont le manque de renseignement sur certains articles qui ne sont donc pas toujours semblable à l'arrivée, un article sans commentaires n'est donc jamais bon à commander. Sinon, le site est tout simplement génial, toujours dans l'actualité de la mode asiatique et ça on adore ;)

Tip for consumers:
Toujours bien regarder les commentaires et les guide des tailles pour ne pas avoir de mauvaises surprises et éviter de commander des habits non coté.

Products used:
La dernière chose que j'ai commandée était des vêtement et je n'ai d'ailleurs jamais rien commandé d'autre comme de la cosmétique ou des objets.

Service
Value
Shipping
Quality

Date of experience: August 5, 2020

Thumbnail of user marcob144
Honduras
1 review
0 helpful votes
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September 29th, 2020

Excelente servicio, buenos productos, lo recomiendo para hacer negocio con Yestyle, Honradez, prontitud a las consultas, responden a los créditos que deban hacer por falta de inventario.

Date of experience: September 27, 2020

Thumbnail of user esterv1
Spain
1 review
0 helpful votes
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July 19th, 2020

El mejor sitio de cosmética coreana en españa. Mucha variedad a precios muy bajos, envíos rápidos y gratis a partir de 65!

Date of experience: July 18, 2020

Thumbnail of user efc2
Italy
7 reviews
0 helpful votes
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July 22nd, 2021

Compro regolarmente un sacco di prodotti sia skincare che accessori che abbigliamento. Spedizione un po lunghina

Date of experience: July 22, 2021

Thumbnail of user catherines384
France
1 review
0 helpful votes
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May 30th, 2020

Excellent, à part la livraison internationale classique quelque fois un peu longue, site très pro et sérieux.

Date of experience: May 29, 2020

Thumbnail of user xium
Germany
1 review
0 helpful votes
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October 16th, 2017

Viele Sache möchte ich kaufen. Obwolh ich schöne Kleidung kaufen kann, muss ich dauert Zeit zu warten.

Date of experience: October 15, 2017

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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