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    YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
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How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
See positive reviews
Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
See critical reviews

Reviews (615)

Rating

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Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user doradoi
Missouri
5 reviews
19 helpful votes
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October 31st, 2014

The shipping can be a pain depending on how much you are willing to pay. As long as you are patient though everything is easy. Love the quality of the clothes and they always have something on sale that I want. Website is easy to use and I would recommend to any of my friends looking for some new clothes.

Date of experience: October 31, 2014

Thumbnail of user sandrav7
District of Columbia
6 reviews
28 helpful votes
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May 15th, 2014

Overall, trench coat was in great condition and fit well with no alterations needed. Minus 1 star because I ordered 2 coats and a few weeks passed with nothing being shipped. My order status was "Pending" because they were "waiting for stock" from another warehouse or something. The item in question was out of stock, so I emailed them to remove it from my order. Response was fast and my order was shipped the next day! I wish they informed me the item was sold out ahead of time so I wouldn't be waiting forever for something that isn't available...

Date of experience: May 15, 2014

Thumbnail of user vivienneo
Australia
2 reviews
4 helpful votes
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October 13th, 2012

It's been 3 weeks and my purchase is still not here yet (my order status is still processing which means it has not been shipped out of the warehouse yet). I was not being notified that the stocks are unavailable until i have actually made my payment. I will not buy from them again. Terrible!

Date of experience: October 13, 2012

Thumbnail of user erind278
California
1 review
2 helpful votes
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September 9th, 2021
Verified purchase

Cute clothes but they are a bit pricey and don't suit curvy body types. I returned most of the clothes I ordered but the label they emailed me wouldn't work at fed ex or usps so I had to pay $22 for shipping to return the items. They basically got a a free $30 out of me.

Tip for consumers:
Don’t buy if you think you can return easily, I had to pay to return

Products used:
I kept 2 shirts and returned the other four items

Service
Value
Shipping
Returns
Quality

Date of experience: September 9, 2021

Thumbnail of user andreab665
Canada
1 review
0 helpful votes
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August 9th, 2020

I know some people might find this sketchy, but honestly I've been ordering from yesstyle every year honestly, and I've made 4 of my friends also order from them, and the shipping might take a bit long depending on what you get, but it's all worth it in the end! For sure you can't expect luxury quality, but the quality is so good for the price! I always showcase what I get to my Instagram and a lot of people are asking where I got my clothes from haha

Date of experience: August 8, 2020

Thumbnail of user hanahc
Illinois
1 review
0 helpful votes
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October 23rd, 2017

The clothes are so cute, it's hard to narrow down my cart!

It's nice to be able to get Korean-style clothes from here in the U.S. I just wish that there was an option for people to upload pictures of the item they got so that you can compare what it actually looks like compared to the picture online.

Date of experience: October 22, 2017

Thumbnail of user irener19
Sweden
2 reviews
3 helpful votes
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May 24th, 2017

Luckily I bump into your website and found the thing I've been looking for that is really hard to find here in Sweden and really nice to know that they are at reasonable prices too unlike those other websites that charge a lot for the product to the shipping fee.

Looking forward to the things that i bought and to more easy shopping:-)

Date of experience: May 23, 2017

Thumbnail of user mariap979
Spain
3 reviews
2 helpful votes
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October 23rd, 2021

The purchase process is super fast, you just write down the order, enter your username and password and give to pay. The payment option with PayPal is interesting, it guarantees you greater purchase security. It is not my first purchase and it will not be the last

Tip for consumers:
pagar con paypal, es rapido y seguro

Products used:
todos

Service
Value
Shipping
Returns
Quality

Date of experience: October 22, 2021

Thumbnail of user tuyae
Colorado
1 review
14 helpful votes
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March 4th, 2015

I ordered Ethnic Print Couple Sweatshirt (Dark blue) for me and my boyfriend from this site, sizes L and XL because I knew it is tight fit. I got the sweaters three days ago and they were kids size L and XL. Even XL does not fit me, I wear M in US sizes.
I called the customer service to return the items, but no one answers the phone, so I emailed the customer services just now. I haven't heard from them, and hopeless that they ever will. I am disappointed and angry. I feel I am ripped off $80 for a couple of sweaters.

Service
Value
Shipping
Quality

Date of experience: March 4, 2015

Thumbnail of user gowsiyas
France
1 review
5 helpful votes
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May 23rd, 2020

I just made my second purchase. Indeed, the purchase was made on this same site and I still haven't received it. Last year. I still had a lot of good opinions, so I decided to try a second time hoping that it would go well. Fingers crossed...

Date of experience: May 23, 2020

Thumbnail of user teddyk
California
5 reviews
36 helpful votes
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July 14th, 2010

Having tried one time, i felt terrible and waste of money. I bought 14 pieces of garment from them, only 5 of them were wearable, the rest were either ripped, having dirty stain or nonaligned. I felt like I'm being cheated and tried to ask for refund, but they refused and even stopped replying my email after few times of negotiate.

The money and clothing were wasted and I hope somebody won't follow my bad experience again.

Date of experience: July 14, 2010

Thumbnail of user stephanieb1275
Canada
1 review
2 helpful votes
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March 31st, 2021

The shipping is as expensive or pricier than the items you purchase (almost 20$). They make the items look bigger then they actually are. They put items on sell that they do not even have on stock and wait 1 month before telling you that you have to wait for an indefinite amount of time for it.

In my latest experience, I bought 2 items to use a 15$ coupon, but the main item I truly wanted was not available, so when I cancelled the delayed item, Yesstyle did not offer a cancel button for the other item. I contacted them a. S.a. P to prevent them from shipping the other item. They removed my coupon and rushed to ship the item anyway within 10 hours, to not give me a full refund. They kept my money charging 16$ of shipping for a pair of 4$ glasses. Yesstyle are corrupt. Shop with Alie express!

Products used:
bags, glasses

Service
Value
Shipping
Returns
Quality

Date of experience: March 31, 2021

Thumbnail of user teak5
Finland
1 review
1 helpful vote
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April 3rd, 2017

I really suggest not to buy anything from Yesstyle! If you return items, you of course have to pay the delivery expenses yourself AND you don't get the refund to your own account, but to their "account". So they get your money whether or not you like the purchase... The quality is crappy too!

Date of experience: April 3, 2017

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Tea,

Greetings from YesStyle.com!

Customers are required to bear return shipping fees in cases of unwanted or unopened returns. And refunds for unwanted or unopened items will be issued in the form of YesStyle Credit. For more details, please refer to http://www.yesstyle.com/en/returns/help/section.html/hsi.736

We apologize that some of your purchases did not meet your expectation. We have sent you a private message and are still waiting for your order number to follow up the case. Please be assured that we will continue to work with our suppliers regarding the quality issues of the products.

We appreciate your comments and for your continued support.

Best regards,

YesStyle Team

Thumbnail of user minig3
California
1 review
3 helpful votes
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June 22nd, 2018

I spent $114, In my entire order. Order number ******* I have got 2 items that completely nothing look like what i ordered. They probably dont have the items but instead of inform me, they send something else! This is such a scam. I emailed them 4 days ago for a return label because I will not pay for anything I did not order. No reply. Completely scam. And, the rest of the order, I will keep a basic sandal but I have to return rest of them. Just a piece of junk.

Date of experience: June 22, 2018

Thumbnail of user sabrinazhang066
Australia
1 review
0 helpful votes
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May 17th, 2023

On their website, there is no stocks availability advice when I purchased the product. They do not have the products I purchased in stocks. I have waited a few days and their order information indicated I need to wait until they have stocks. Contacted their customer service centre. Basically told me I need to wait more until they have stocks. If you do not have stocks, why the hell do not suggest on your website? I then apply for refund and received it within 7 business days. Bad experience with yesstyle, will not recommend to fiends, nor use it again.

Products used:
No. Cancelled my orders. Got refund.

Service
Value
Shipping
Returns
Quality

Date of experience: May 17, 2023

Thumbnail of user erics225
California
1 review
4 helpful votes
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May 28th, 2017

I ordered from them and never received any merchandise and no communications on the delay. In fact, they don't even respond to email inquiries asking about shipment status. I paid for expedited processing with 3-5 day delivery time. I was charged before the order was shipped and there was no definite ship date. I feel that if they cannot promise 3-5 days of delivery time, they should give an opton to cancel. But they did not do that and refused my order cancel request. That is not fair to the customer.

Date of experience: May 28, 2017

Thumbnail of user karenm5075
Hong Kong
1 review
3 helpful votes
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April 10th, 2023

I was in HK for 3 weeks and the first thing i was excited to buy is some Asian skincare, thought the company is based in HK and it say the delivery time is 1-3 days, i would get some products to try in a few days. I bought almost 200 USD. I should have read reviews online first before trusting this company.
Turns out i didn't get it 20 days after i placed the order. Their customer service is slow takes days to reply. I still haven't received yet and i'm leaving HK tomorrow, i will probably missed and lost the package.

Date of experience: April 10, 2023

Thumbnail of user rebeccaw99
California
1 review
0 helpful votes
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September 13th, 2017

All the photos look super cute. You might even see some of the same pictures for a cheaper price. But it all depends on when you get it. First of all, it takes almost 2 week to ship and then another 1 week for it to arrive. When you open your package, it's either a hit or miss. You either get exactly what you want (so so quality) or the ugliest cheapest clothing ever (worst quality). So make to always read the reviews. If there isn't any reviews... well... good luck. Sometime it's actually good though?

Date of experience: September 13, 2017

Thumbnail of user lauraw140
Germany
1 review
0 helpful votes
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June 2nd, 2017

Ive ordered several times from yesstyle and was never disappointed. The prices are okay for what you get and they have lots of cool products for you to choose from that arent available like that in my country (Germany)

Date of experience: June 2, 2017

Thumbnail of user tatumj1
New York
1 review
3 helpful votes
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January 8th, 2017

I came across this website and loved so many shoes and planned on buying multiples. I read reviews and did my research on the site and it seemed legit for the most part. I decided on a pair I knew I would love and would get a lot of wear out of. I waited a month for the package which was understandable coming from over seas. But when it arrived and I opened the box I was completely disappointed. The faux leather felt extremely cheap, the binding on the sole was noticeably uneven and after wearing them for one day the sole had separated from the shoe itself. Needless to say I did not make another purchase.

Date of experience: January 8, 2017

Thumbnail of user teshab
Florida
1 review
0 helpful votes
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July 19th, 2017

The clothes are all super adorable, with a wide range of styles, which I really like!
However, the sales will often times have a really low price to get you to click, but that price is actually on an accessory or just one size/color of the product, and the rest of the actual product is the same price it was before.
If you know the information above, the site is easy to navigate and has lots of styles.

Date of experience: July 16, 2017

Thumbnail of user wallaceg9
Canada
4 reviews
6 helpful votes
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March 27th, 2016

I'm super disappointed with this site, I order about 18 items and literally none of them have shipped out yet, they literally are waiting on 2 items. I order around roughly the 2nd of March and now we are going into April and the items still haven't shipped out, thanks for nothing yesstyle. On top of that as well two items have been cancelled and they haven't given me my refund. I don't recommend this site to anyone. Just order from AE or ON.

Date of experience: March 27, 2016

Thumbnail of user annel122
California
1 review
0 helpful votes
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August 10th, 2017

YesStyle does have some clothes that look great on me that comes at a decent price but, you have to be careful when placing an order on clothes. It might not be the fabric you've thought it would be or there may be a slight flaw that you didn't catch on the photo but is there when you receive it. Just be careful when buying clothes. Other than that, the Korean beauty/facial products are amazing! :)

Date of experience: August 10, 2017

Thumbnail of user thanhn28
Canada
1 review
3 helpful votes
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May 6th, 2020

To ensure your clothes you ordered are all in good quality, I recommend you guys should watch some haul videos from youtube or check reviews. Most of my clothes are from yesstyle. Lots of my friends asked where i bought and they couldnt believe it's all from yesstyle. I bought a lot so they just upgraded my account. If you guys want an extra discount, here it is ALICENG2020.

Date of experience: May 5, 2020

Thumbnail of user isabellem12
Canada
1 review
0 helpful votes
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June 27th, 2017

Honestly the worst online shopping I have had to this day. I ordered a skirt and a pair of shorts; both were way smaller than advertised and the quality of the clothes was absolute trash. I will never buy anything else off of this website, and I hope that you do the same.

Date of experience: June 27, 2017

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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