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YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.
This company does not typically respond to reviews
For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!
Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!
I didn't receive my shipment.
It's been delayed for more than a 2 months.
My shipment been returned to the sender unclaimed.
Date of experience: February 22, 2016
Glad i could find the product i was looking for here. The paypal process was confusing but maybe it's just me :)
Date of experience: July 28, 2017
I have ordered a few pieces from yes style, and I love the design of the items, but the quality is mediocre.
Date of experience: October 15, 2017
I have ordered from here before a few times and they have lots of good deals/ sales all the time and good variety of products!
Date of experience: August 9, 2020
Make up is counterfit. I compared with actual brand I bought at the store. This is disgusting. Watery consistency.
Date of experience: November 14, 2023
I was looking for aprilskin compact but it was overpriced on its official website so I will be trying out yesstyle instead.
Date of experience: May 19, 2017
I would suggest website to add a check box to let user to choose the billing address same as shipping address.
Date of experience: July 27, 2020
I ordered the Timeless Vitamin C serum and it took 3 weeks to arrive, nearly a month. By the time it reached me it had started to oxidise - bearing in mind Vitamin C is notoriously unstable and has a shelf life of 3 months before it fully oxidises. The manufacturing date of the serum was 24 June 2021. I ordered it on 20 August, so it was not even fresh and already 2 months old before they even shipped it. Add on another 3 weeks of shipping time and you can do the maths how much time is left before it oxidises.
When I requested a refund, they said yellowing does not mean it has started to oxidise. However, if you look at the Timeless website it specifically shows a photo of what the serum should look like - a clear milky colour. And yellowing means it is oxidising. I am educated about skincare and buy a lot of skincare. I dislike being fobbed off and told that yellowing does not mean it is oxidising when it actually is. For other Vitamin C serums that may apply if it has a lot of ferulic, but the Timeless Vitamin C serum is supposed to be clear. The customer advisor on Yesstyle needs to do their research.
In an honestyforyourskin article, it shows 4 stages of oxidisation. What I received is at stage 3, almost 4. Practically useless in efficacy. In the article, this happened to a customer who received a stage 3 colour serum and Timeless refunded them and resent another. The principle of the matter is, I paid good money for a fresh item vital to the efficacy of Vitamin C, not a partially stage 3 oxidising item on receipt that has limited shelf life left. If you are looking to purchase this shop elsewhere instead.
Tip for consumers:
Delivery is really long over 3 weeks and no notification of shipping nor updated tracking by email like the majority of companies.
Products used:
Timeless Vitamin C serum
Date of experience: September 11, 2021
Orders were delivered on time when they were placed. However, some of the items were not available which made the rest of purchases delayed.
Date of experience: July 12, 2017
I ordered two times on this website and for price the quality is ok. I also received a 10 dollar coupon after i ordered two times.
Date of experience: October 15, 2017
Some of the items I've received are not as advertised. However, most of the items I've ordered were beautiful and high quality pieces.
Date of experience: October 1, 2017
The style is crazy, and the prices are so cheap. I love it. The quality is also amazing and they have great sales
Date of experience: January 6, 2018
I love their products, its really nice and fun.
I have shopped more than 4 times. I am really impressed with their service. It's quick and effective.
Date of experience: July 7, 2017
I do love YesStyle because I love Korean products! I've bought clothing, accessories, & makeup. I've had good experiences!
Date of experience: May 2, 2019
They have the absolute worst customer service ever. Also no free returns. They claim they send returns off.
Date of experience: December 18, 2020
Very bad, order from 28/09 until 14/10 still not update tracking code, this is 1st order ( big order), very very bad services, website is good...
Date of experience: October 13, 2015
Thank you for being so approachable. And thank you for always answering all the query i need. Please keep up the good work!
Date of experience: August 6, 2016
The quality of the products is amazing! Also the customer service replies fast and friendly. 10/10 service
Tip for consumers:
You might want to order a size (maybe even 2) bigger.
Date of experience: August 25, 2017
I got some cute things from here in the past, and everything was good until they sent me jeans with no button hole.
I wrote to them and their response was to make my own hole and they offered me a $5 coupon.
I paid for new jeans that had a button hole in the photos. No I wasn't going to rip a brand new pair of jeans and make my own hole which would fray and probably tear.
I refused the $5 coupon.
They flat out refused to refund so I filed a dispute on my card. Then they wrote back once I filed a dispute and had the nerve to tell me they would offer me a ONE TIME courtesy of giving me site credit for the defective jeans they sold me but I would have to drop the dispute.
As in I should still pay for them and use the money to buy more from them.
No.
So they proceeded to send me a stream of threatening emails to drop the dispute or I would be banned from the site.
I won the dispute.
But because I disputed a defective item they sold me I'm banned from the site. Which means I can't even have the money for the other items I returned, and paid to return at that. Because they only issue returns as site credit.
So guess what, I just got off the phone with my card and opened another dispute for everything I returned as well. I have the tracking number of the return so I will win.
I wonder how many threatening emails I will get now that I am banned anyway.
Whoever heard of a company adamantly refusing to refund someone they sold a defective product to.
After all of that they lost a repeat customer because they can't own up to refunding someone cash for a defective item.
No you don't get to keep money and send whatever you want.
What a stupid company.
*Update: I did get all of my money back from my credit card for EVERYTHING they tried to rip me off on. In that time this company sent me dozens of emails asking me to reverse refunds and doubling down on their ban. They sent me DOZENS of emails trying to force me to pay for their defective $30 Jean. What a joke.
Date of experience: February 12, 2023
The clothes are very cute, and are made well, and most of the clothes are pretty affordable. Helpful and reliable website :))
Date of experience: July 14, 2020
Okay quality, amazing compared tk the prices. Great service, fast delivery. I use this site for everything, home and life style items, clothes, etc
Date of experience: July 16, 2017
Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.
