• Bookmark

    YesStyle

YesStyle

Write a Review

Overview

YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    121
  • Value
    114
  • Shipping
    125
  • Returns
    90
  • Quality
    109
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
View ratings trends
54
See all photos
How would you rate YesStyle?
Top Positive Review

“Great place to get variation of jeans/pants”

J F.
1/15/21

For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!

Date of experience: 1/14/21
See positive reviews
Top Critical Review

“Disappointed buying experience”

J C.
12/9/24

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

Date of experience: 12/9/24
See critical reviews

Reviews (615)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (122)
Thumbnail of user micao
Canada
1 review
1 helpful vote
  • Send Message
April 11th, 2017

First of all, takes forever to load pages, I guess due to huge files with cluttered photos, photos can not magnify photos to see the details and photos are so irrelevant to product being advertise, too many zoomed out poses ( like the model is doing a photo shoot on a blog instead of the emphasis on the item) and not enough close up. Not enough descriptions of item. Material or fabric composition is unclear or misleading. Takes too long tp delete items and hard to narrow down search and refine selection. Payment process is frustrating as well. Over all a very unpleasant experience.

Date of experience: April 11, 2017

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Mica,

Thank you for your comment.

Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team.

Once again, our apologies for any inconvenience this may have caused.

Thank you.
YesStyle Team

Thumbnail of user islac
GB
2 reviews
1 helpful vote
  • Send Message
May 20th, 2017

No matter your style Yesstyle will have something for you, a wide variety of beauty and fashion makes this a perfect website to browse all day on. The clothes are always up to date and on trend with current Asian fashion but also have many other styles too. Shipping times for me is always good and i get to know exactly when my parcel will arrive. Very reliable and easy to navigate the website too.

Service
Value
Shipping
Quality

Date of experience: May 20, 2017

Thumbnail of user victorp15
North Carolina
1 review
5 helpful votes
  • Send Message
December 27th, 2013

Zara, Topman, asos, h&m etc. you what these companies have in common... GREAT SHIPPING!. Something Yesstyle can't get right. Yesstyle have Great clothes but abysmal shipping. Expect to wait more than the estimated delivery time. Oh and if the item doesn't fit expect to wait another month. Its not worth it. Just save the hassle and buy somewhere else.

Date of experience: December 27, 2013

Thumbnail of user weny2
GB
1 review
14 helpful votes
  • Send Message
June 17th, 2014

This site is a joke! The first time I have ordered from them (2 items), one of the items took over 4 weeks to be sourced and in the end they had to cancel it. Second item arrived but for a £20 blouse, the quality is crap and i didn't hesitate to return it straightaway. And of course they do not provide refund of money so i had to use my credits to buy another item. I chose a lipstick as their clothes quality are rubbish but guess what just received an email saying "this item is difficult to source and there is not definite waiting time!". Which means i could have to wait forever. They should only be selling things they have in stock! Thieves!

Date of experience: June 16, 2014

Thumbnail of user haileyg50
Texas
1 review
3 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

I have ordered from Yesstyle for about 3 years and the only delay besides the current one was during COVID-19. I know some items can be hit or miss but I trusted the process. To my demise yesstyle has really been going downhill. I used to like it because of the skincare and clothing, but seeing as how nothing has been getting better I will be moving on. It's really disappointing to the point where this may be my last purchase because I really feel done with this company.

Service
Value
Shipping
Returns
Quality

Date of experience: December 12, 2022

Thumbnail of user paigek37
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 17th, 2020

I love shopping here! An amazing website to get my fix of Korean clothing and makeup. I just placed an order and cannot wait to receive them in the mail, but I heard it does take a while if you live in the west (US, Europe, other western countries.)

Date of experience: June 17, 2020

Thumbnail of user cindyd73
Canada
2 reviews
4 helpful votes
  • Send Message
July 3rd, 2017

I've bought multiple times on this site. The product descriptions and photos have turn out to be quite fitting as of now. There are different level of quality in their products. Chinese products tends to be cheaper, but they usually also are of a lower quality. You also have to be aware of the equivalent size chart for each items (for example, a Chinese XL is usually equivalent to a US M or S). Most of the items I bought were from Korea and the quality was good as I expected. Their prices are usually comparable to other distributors (like Amazon for example). They ship according to their shipping status (24 hrs, 7-14 days, etc). I had problem with a defective item once and they quickly provided me with a solution that satisfied me. I really enjoy buying from them.

Tip for consumers:
Check the size chart.
Read the item reviews.
Look up the shipping status (24 hrs, 7-14 days, etc.).
Double check Chinese items' quality so you won't be disappointed.

Service
Value
Shipping
Returns
Quality

Date of experience: July 3, 2017

Thumbnail of user gregd38
Algeria
3 reviews
12 helpful votes
  • Send Message
June 1st, 2015

I've ordered a couple of things like shirts and dresses. I'm not a small petite Asian girl, so I was weary of the clothing never fitting me. It actually fit me just fine. You have to consider the time it takes to get some clothing to you straight from Hong Kong itself. They give you a good time estimate of when your order goes out. I've always come back to order from here and the quality has always been the best. The price is quite high but you get what you pay for seeing that you can't get clothing like this anywhere else.

Date of experience: June 1, 2015

Thumbnail of user dianam106
France
1 review
0 helpful votes
  • Send Message
August 13th, 2017

Been ordering here for a while and services are usually good :) sometimes i have to pay a lot of attention when it comes to clothing articles since they're mostly asian sizes and fit small on me since i am caucasian but other than that there's a lot of really nice things there other than clothing that i enjoy buying such as contact lenses, beauty products and accessories/ bags etc

Date of experience: August 13, 2017

Thumbnail of user samc155
Illinois
1 review
0 helpful votes
  • Send Message
September 26th, 2017

Although the products on this site can be a hit or a miss, and the quality tends to vary quite a bit, if you shop smart you can get some of your soon to be favorite pieces here. I recommend focusing on products with customer reviews that you can reference for quality, sizing information, color accuracy, etc. Nonetheless, a really fun site to peruse. Returns are a hassle however, and they are not free nor do you get your money back in the format you payed with (you get Yes Style Credit) so beware.

Date of experience: September 26, 2017

Thumbnail of user maryr256
Texas
1 review
0 helpful votes
  • Send Message
September 28th, 2017

I just ordered a shirt and it's looks adorable. I've looked at different reviews and I'm hoping it's as good as some of them say. I love this style of fashion (not sure what term to put it under just yet though), but otherwise the website's interface is wonderful and I hope I will be able to order from it again!

Date of experience: September 28, 2017

Thumbnail of user mik6320
North Carolina
1 review
0 helpful votes
  • Send Message
October 11th, 2017

I don't usually buy clothes off here, so I mostly have good experiences with the beauty products bought off of here. The only bad things that happened are when I order suspiciously cheap wrist/pocket watches because the watches either stop working after a month or arrive and don't work. Back to the beauty products though, I love the Wonder Pore that I ordered! Just be wary about what you buy. Don't really believe in the sales either because they keep the prices the same and try to say that they marked it down a lot.

Date of experience: October 11, 2017

Thumbnail of user carriez
Canada
1 review
0 helpful votes
  • Send Message
June 17th, 2017

Most pictures look much nicer than the products, especially if it's really cheap. I can't expect to look like the model and if it's 5$ for a dress it probably will not look that great, but there is also chance it will be fine so if you're willing to take a chance just be prepared. Also, reviews are helpful but make sure to scroll to the bottom to read the low-ratings too. Overall not bad, same as any other online shopping experience.

Service
Value
Shipping
Quality

Date of experience: June 17, 2017

Thumbnail of user ramesha1
GB
2 reviews
1 helpful vote
  • Send Message
January 18th, 2021

This has been a moderately good shopping experience, except that I can't find the advertised daily free gift promos, I checked on fb, instagram, mobile app and website. Nothing.
Also some stuff that are waiting on stock can take a long time to arrive but the express shipping is good. And i'm happy with the relatively low criteria for free shipping. Customer service has been good too regarding shipping and tracking.

Date of experience: September 30, 2016

Thumbnail of user jodyr10
Utah
1 review
4 helpful votes
  • Send Message
February 1st, 2014

I ordered shoes and after taking over a month to ship, they are two sizes too small--far from what they were meant to be! Now they will make me pay for shipping both ways to return! I don't think so--never again!

Date of experience: February 1, 2014

Thumbnail of user elzab17
Australia
1 review
3 helpful votes
  • Send Message
November 20th, 2021

They take a month to deliver the products. 2 of the items send to me were much smaller than advertised and the sizing guide. I now have to send back the products at my own cost- 22$. The customer service was less than helpful. They did not make the return process easy at all - when asked about this - they treat you poorly, asking me to prove the size is too small. Even if i return this at my own cost - their dodgy policy does not refund the money - but only provides credits to their store.
Honestly a waste of time and money. Shop somewhere else

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2021

Thumbnail of user aiyah
California
14 reviews
57 helpful votes
  • Send Message
August 13th, 2011

I've actually had many good experiences with yesstyle. I've ordered a couple of things like shirts and dresses. I'm not a small petite Asian girl, so I was weary of the clothing never fitting me. It actually fit me just fine. You have to consider the time it takes to get some clothing to you straight from Hong Kong itself. They give you a good time estimate of when your order goes out. I've always come back to order from here and the quality has always been the best. The price is quite high but you get what you pay for seeing that you can't get clothing like this anywhere else. I recommend this site better than most sites that seem like a scam.

Date of experience: August 13, 2011

Thumbnail of user sandraw727
Canada
1 review
0 helpful votes
  • Send Message
August 8th, 2020

I could spend hours just scrolling through their website finding so many nice products! There are so many different styles of clothing and they also have beauty products which is so convenient. The prices are awesome and quality is pretty good. I'll definitely be shopping here more often.

Date of experience: August 8, 2020

Thumbnail of user diaultluvrs
Massachusetts
1 review
1 helpful vote
  • Send Message
October 7th, 2023
Verified purchase

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: *******, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Products used:
Cosmetics and clothing.

Service
Value
Shipping
Quality

Date of experience: July 3, 2023

Thumbnail of user saulingt
New York
2 reviews
1 helpful vote
  • Send Message
April 6th, 2014

Although my order is still processing, I would like to say this website is wonderful! It provides me a chance to purchase Asian clothing even though I moved to America from Hong Kong. I am glad that I can get Asian clothing so easily and convenient through yesstyle.com. The price is reasonable and the style is fabulous. It provides a wide variety of choices of different clothing. I purchased 2 cute shirts and 1 fashionable belt this time. Hope they fit me!

Date of experience: April 6, 2014

Thumbnail of user sofiag36
Florida
1 review
1 helpful vote
  • Send Message
July 31st, 2020

I have never had a problem where I needed to contact customer service! I have purchased clothes items and cosmetics. If you make sure to read reviews (only buy products with high ratings), and be really careful about reading everything (measurements, material, etc) then you will get good quality products shipped very quickly. I recommend this website if you are willing to be very careful, it is worth it to find products that I otherwise would not have access to.

Tip for consumers:
Try to stick with "in-stock" items only, it wont delay your shipment and you can avoid having to deal with customer service.

Products used:
eyelash curler
mascara
pimple acne patches
cosrx toner
t-shirt, etc.

Value
Shipping
Quality

Date of experience: July 30, 2020

Thumbnail of user maliap6
Washington
1 review
1 helpful vote
  • Send Message
June 17th, 2020

I personally love YesStyle but their products don't always come as shown. It's usually just the sizing that's really off and that's not much of a problem for me seeing as I know I can return it for store credit.

Date of experience: June 16, 2020

Thumbnail of user tiffanyy23
California
1 review
1 helpful vote
  • Send Message
November 3rd, 2019

Pay attention to shipping times; Try to aim for 3-5 days or below. Great clothes with a variety of colors and styles. I think the best items are the accessories. Their earrings and belts are very cheap and good quality.

Date of experience: November 2, 2019

Thumbnail of user fionnc5
Singapore
2 reviews
1 helpful vote
  • Send Message
May 3rd, 2019

Love that the website is very easy to navigate and it shows you similar products when you are browsing. Furthermore, the customer reviews on each product makes the decision making process easier. Oh, one more thing - hope that my buys will be exactly like what the pictures showed. Keeping my fingers crossed. If not, I hope the refund process will be easy.

Date of experience: May 2, 2019

Thumbnail of user pietrov8
Italy
2 reviews
2 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

Boys and girls, all men and women stay away from YesStyle.com Trust me!
If you order an item that ships in 24 hours and another than ships in 20 days they will delay the whole order. Look at the attached picture!
They are super slow for shipping. I had to make a gift and they have spoiled everything. Their customer service replies are evil and unhelpful. They don't do refund and they don't even do order cancellation that is illegal for consumers' law in Europe! That don't even remove an item from the order. The service is so bad they cannot split orders. What does it cost them to make two parcels. Amazon does that, everyone does that! I am so depressed because of them. They are the worst thing in this world. I feel I have been scammed to the limit I want to scream in their faces. Stay away. Go on other websites please. Please! Stay away forever from YesStyle.com they don't deserve customers, deserve only to fall!

Products used:
I just got some cosmetics. One was shipping in 20 days and the others were in warehouse. The evil people cannot split my parcel in two. I could pay for that.

Service
Value
Shipping
Returns
Quality

Date of experience: May 10, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

How do I know I can trust these reviews about YesStyle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about YesStyle?