YesStyle has a rating of 2.8 stars from 615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.
This company does not typically respond to reviews
For this specific review video, I talk about their jeans, which is one of the more difficult items to purchase from their site. However, if you look at the reviews and know which one is best to buy you can get some really good ones at great prices! I definitely can say I've bought some gems because they have different styles and they are priced quite fairly in my opinion. Watch the video to see me review the YesStyle jeans I got! If you're interested, you can check out my channel (justjoanne) for more detailed reviews and on even more items!
Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!
It is a hit or miss type of website. I always make sure that what I am buying has reviews. I've had more hits with that in mind. And when something is a hit it's a hit. They have some very unique pieces of clothing that most popular stores still have yet to catch up to.
Date of experience: July 3, 2017
This is by far my favorite website to buy beauty products. The quality of the clothing items can differ... so be warned.
Ps. I don't know what anyone is talking about when it comes to shipping. I NEVER had a problem with receiving my items. The packaging and timing is always 100% PLUS I've ordered from them atleast 5 times or more.
Date of experience: June 22, 2017
Placed order of 91 Dollars, 13 of December, still sis not receive it (27th January)!
When calling on phone, I didn't understand the english with an accent! Just kept saying to be patient! While writing to their customer service, they never gave me a good reason, and keep saying that I should be patient!
I don't recommend this web site to any one, I do 80% of my shopping online, but never was disappointed as much as with yesstyle!
Tip for consumers:
NEVER use this website, there are plenty of GOOD websites there !
Date of experience: January 28, 2015
I have been a member probably four years and will continue to use excellent skin care products I keep trying clothes but haven't found right brand for my curvier shape. But I do keep finding new, cute, and reasonably priced items here that keeps me interested and fascinated with the brands of yesstyle!
Date of experience: November 28, 2019
I don't know about you guys but I received my order within 2 weeks with free shipping because I ordered $75+. All the items I received are just as what I expected. They look exactly like the pictures and fit me perfectly (I have a slim Asian body). If there is only one Asian clothing store website I trust, it would be this one.
Just look at how many internet celebrity artists promote this site:
http://www.yesstyle.com/en/about-us/news-publication.html/scid.*******
Date of experience: August 6, 2011
Hi, i ordered items from your website 2 weeks ago and the status is still Waiting for Stock. I emailed your company for an update and of course I haven't received a reply as of today... just read a recent review saying their items haven't been shipped out after ONE MONTH... very disappointed at this point...
Expecting a reply from your company ASAP.
Frustrated customer
Date of experience: April 5, 2016
After placing my order I have not heard from them for about 2 weeks. When eventually they sent me an email I found out the parcel is going to be ready for shipping in several days. This means after placing the order at the end of November I am going to get the parcel literally next year. When exactly? God only knows.
Dera fellow customers, avoid, just go to your nearest shop or find some other website. I will never recommend Yesstyle and avoid similar ones in the future.
Date of experience: December 9, 2020
I started ordering stuff from YesAsia first. Never had any problems. Now I order skin care and makeup from YesStyle every other month. I live in a small Eastern European country and all my items arrive in 1-2 weeks after they ship. Yes, sometimes it takes a long time to ship the item (~1 week) but since their prices are half of what i find in local stores i think it's more than worth it. Overall I never had to wait more than a month for a parcel. Last time I ordered, one of the products wasn't closed properly and leaked. I took pictures, sent them to customer service and got all my money back as YesStyle credit in a few days, even if 90% of the product was still intact. 10/10 customer service and products
Date of experience: April 7, 2023
Bought some boots with bows on the back. Got them three weeks later and they were cheap. The bows are glued to the back and falling off. Guess what? No RETURNS, only store credit. What a shocker. Don't buy anything here.
Date of experience: September 21, 2012
Some items are just like they're described while others aren't so you have to be very careful and look at all the photos/descriptions/reviews before buying a product. I tend to have less problems with makeup products. Clothing items are very tricky, especially "one-size", because the material quality/size differs from photos.
Date of experience: August 11, 2017
I get MOST of my orders but my prom dress order was messed up and only the top came. The seller never replied to our attempts at contacting them and we ended up just ordering the top which took a month to get here. Other than that, my orders were fine every time before and after that incident.
Date of experience: October 15, 2017
The stuff they sell is really cute, but customer service is $#*!. I had to wait for my order for like a month, and they're advertising wrong sizes on the website. On top of that, they didn't attach an invoice outside of the parcel so I was charged a fine. They're full of $#*!. 0/10 would not recommend!
Date of experience: November 11, 2017
My order went very smoothly overall. I was able to purchase what I wanted and other than some small issues during checkout, my experience was good. It's a website that has great prices and great quality. I would definitely recommend! :)
Date of experience: July 21, 2020
I've been a YS customer for a few years. Some of their brands have great designs and quality products but not all of them. There was a shirt that just teared up when I put it on the first time, and a pants that blacken other clothes even I washed them with cool water. From my experience, you'll get what you paid for. Be careful with cheap clothes! And shipping taking too long. I bought a lot of stuffs from China, especially tea, but they didn't even taking that much time.
Date of experience: May 10, 2016
Quality is poor; clothes come smelling like a factory, has stains that don't wash off.
I contacted customer service regarding the products that were damaged (cardigan had a hole, shirt was stained, earring gem fell off, skirt ribbon not securely attached, and dress with a bunch of string knots); at first they were apologetic and asked me to send pictures. Once the pictures were sent, the rep said I wouldn't need to ship back all the items for a refund, then a few days later another rep sent me an email saying I would need to ship them back and could only get store credit or replacements. I explained that it would be a waste of time and money on my part to get store credit on items I received that were damaged. They never responded to any of my emails since.
Never again. Don't trust them.
Date of experience: February 2, 2016
I've noticed that replies take a while. I once emailed them to modify my order, but right after I got an email that it was shipped, they replied back saying that they couldn't change anything because it left the warehouse. Besides that, the prices are good and comparably lower than other places.
Date of experience: July 22, 2017
This is my first time purchasing anything on this website! But so far, so good :) I love how YesStyle has the most trendy, gorgeous, wild, and casual styles for all kinds of people and sizes. Love the unique products, and it's very affordable. I would really recommend this site to all of my friends :)
Date of experience: July 30, 2018
I love all of yesstyles clothing and have wanted to try them out for myself. I have not gotten the items yet but from looking at the sizing and fabric material I think they will fit and look well on me. There were many online coupons available also.
Date of experience: July 10, 2020
Based on my own research before buying, the products are pretty good. Prices are great and the quality is almost always proportional to the amount of sales. Shoes seem to be low quality though, more of a "you get what you pay for."
I like that Yesstyle only ships once everything you ordered is available; saves on packaging and shipping. This being the case, it does tend to take a month or so to receive packages.
My biggest discrepancy is that orders can not be canceled once placed, regardless of how long (or recent) it has been. So if you ordered some ear cuffs like I did, make sure to get 2 or read that it is a SET---or else you'll either have to wait for your package to come and return it, or go back and pay a second shipping cost for another box because orders from the same day do not combine.
Date of experience: January 26, 2017
After watching a lot James Welsh on YouTube, I became really interested in Korean skincare, and YesStyle is a great place to discover new products, especially as they offer many sample sizes and kits for great prices, so you can try before you buy. There are also many cruelty-free options. My skin has improved a lot since adopting many of their products into my routine.
Date of experience: May 16, 2020
I really don't understand how anyone could say YesStyle is horrible.
I ordered my purchase about a week ago. It arrived yesterday. Considering I ordered it with standard shipping and it's the Christmas season, I was really surprised it came in about 7 days.
I ordered a yellow blazer for about $13. It came looking EXACTLY how it showed in the picture. It also came in perfect condition - no rips, stains, missing buttons.
Overall, the price was great, the shipping was fast, and the quality was great too.
Maybe somebody else might not be satisfied, but as an ordinary online shopper, I can assure you this is a real site and is not a scam. I had 0 problems. Absolutely no complaints.
Tip for consumers:
The only way you'll run into problems while shopping online is if you change your order AFTER you pay for the clothes, ask for a refund before or after the item arrives, or ask for things the store policy doesn't allow. When ordering online, pick exactly what you want and stick to it. Disappointed? Build a bridge and get over it. The item's coming from Asia. You should know better.
Date of experience: December 25, 2014
I ordered a skirt and a white shirt from this site. The skirt was pretty good quality but the shirt (which was one-size) looked like it was meant to be worn by a toddler. I recommend ordering the items that are the most reviewed because then you can see the actual item. Overall, I'll still buy from YesStyle, but I'll be sure to be more skeptical of what I purchase.
Date of experience: July 28, 2020
Okay so the first time I ordered with Yesstyle I had a terrible experience. I literally waited a month for them to ship one item.(I did recieve it in 2 days once it was actually shipped) But lately I ordered from them again, and they apparently now offer non-express so I went with that. But my items were shipped out very quickly, almost a day later. Sure, the quality isn't the best but usually it's worth the price you pay for.
Date of experience: July 6, 2013
I used to purchase from yesstyle with my friends. There is a minimum order of $150 if you want the free shipping, and we wanted that free shipping haha. I don't think my items were ever out of stock, but my friends had out of stock items at least once in our orders. In each batch there was always at least one item I was unsatisfied with, but overall the items were okay, a little smaller than I anticipated even though I used the measurements. The shipping, however, is really long. Over a month for our stuff :/ Not sure if it's worth the wait and the price as cheaper clothes can be purchased off other websites too with shorter shipping.
Date of experience: November 29, 2012
The products itself are real, but the shipping is terrible. I made an order with express shipping which is supposed to take 3-5 days to arrive, but its been over a week and my order is still "processing".
Date of experience: April 21, 2023
Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.
Hi Tonya,
Thank you for your comment.
Once an order has been placed, we do not allow for order or item cancellation. We kindly suggest that you read the product information carefully before confirming your order. For more details, please refer to the following link: http://www.yesstyle.com/en/edit-my-order/help/section.html/hsi.728
Please feel free to contact us should you have any further inquiries. Thank you.
Regards,
YesStyle