• YesStyle

YesStyle

Write a Review

Overview

YesStyle has a rating of 2.8 stars from 613 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    120
  • Value
    113
  • Shipping
    124
  • Returns
    89
  • Quality
    108
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
16
53
See all photos
How would you rate YesStyle?
Top Positive Review

“YesStyle Review”

hooded e.
7/7/21

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Reviews (613)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (88)
Thumbnail of user vivienneo
2 reviews
4 helpful votes
  • Send Message
October 13th, 2012

It's been 3 weeks and my purchase is still not here yet (my order status is still processing which means it has not been shipped out of the warehouse yet). I was not being notified that the stocks are unavailable until i have actually made my payment. I will not buy from them again. Terrible!

Thumbnail of user erind278
1 review
2 helpful votes
  • Send Message
September 9th, 2021
Verified purchase

Cute clothes but they are a bit pricey and don't suit curvy body types. I returned most of the clothes I ordered but the label they emailed me wouldn't work at fed ex or usps so I had to pay $22 for shipping to return the items. They basically got a a free $30 out of me.

Tip for consumers:
Don’t buy if you think you can return easily, I had to pay to return

Products used:
I kept 2 shirts and returned the other four items

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreab665
1 review
0 helpful votes
  • Send Message
August 9th, 2020

I know some people might find this sketchy, but honestly I've been ordering from yesstyle every year honestly, and I've made 4 of my friends also order from them, and the shipping might take a bit long depending on what you get, but it's all worth it in the end! For sure you can't expect luxury quality, but the quality is so good for the price! I always showcase what I get to my Instagram and a lot of people are asking where I got my clothes from haha

Thumbnail of user hanahc
1 review
0 helpful votes
  • Send Message
October 23rd, 2017

The clothes are so cute, it's hard to narrow down my cart!

It's nice to be able to get Korean-style clothes from here in the U.S. I just wish that there was an option for people to upload pictures of the item they got so that you can compare what it actually looks like compared to the picture online.

Thumbnail of user irener19
2 reviews
3 helpful votes
  • Send Message
May 24th, 2017

Luckily I bump into your website and found the thing I've been looking for that is really hard to find here in Sweden and really nice to know that they are at reasonable prices too unlike those other websites that charge a lot for the product to the shipping fee.

Looking forward to the things that i bought and to more easy shopping:-)

Thumbnail of user mariap979
3 reviews
2 helpful votes
  • Send Message
October 23rd, 2021

The purchase process is super fast, you just write down the order, enter your username and password and give to pay. The payment option with PayPal is interesting, it guarantees you greater purchase security. It is not my first purchase and it will not be the last

Tip for consumers:
pagar con paypal, es rapido y seguro

Products used:
todos

Service
Value
Shipping
Returns
Quality
Thumbnail of user tuyae
1 review
14 helpful votes
  • Send Message
March 4th, 2015

I ordered Ethnic Print Couple Sweatshirt (Dark blue) for me and my boyfriend from this site, sizes L and XL because I knew it is tight fit. I got the sweaters three days ago and they were kids size L and XL. Even XL does not fit me, I wear M in US sizes.
I called the customer service to return the items, but no one answers the phone, so I emailed the customer services just now. I haven't heard from them, and hopeless that they ever will. I am disappointed and angry. I feel I am ripped off $80 for a couple of sweaters.

Service
Value
Shipping
Quality
Thumbnail of user gowsiyas
1 review
5 helpful votes
  • Send Message
May 23rd, 2020

I just made my second purchase. Indeed, the purchase was made on this same site and I still haven't received it. Last year. I still had a lot of good opinions, so I decided to try a second time hoping that it would go well. Fingers crossed...

Thumbnail of user teddyk
5 reviews
36 helpful votes
  • Send Message
July 14th, 2010

Having tried one time, i felt terrible and waste of money. I bought 14 pieces of garment from them, only 5 of them were wearable, the rest were either ripped, having dirty stain or nonaligned. I felt like I'm being cheated and tried to ask for refund, but they refused and even stopped replying my email after few times of negotiate.

The money and clothing were wasted and I hope somebody won't follow my bad experience again.

Thumbnail of user stephanieb1275
1 review
2 helpful votes
  • Send Message
March 31st, 2021

The shipping is as expensive or pricier than the items you purchase (almost 20$). They make the items look bigger then they actually are. They put items on sell that they do not even have on stock and wait 1 month before telling you that you have to wait for an indefinite amount of time for it.

In my latest experience, I bought 2 items to use a 15$ coupon, but the main item I truly wanted was not available, so when I cancelled the delayed item, Yesstyle did not offer a cancel button for the other item. I contacted them a. S.a. P to prevent them from shipping the other item. They removed my coupon and rushed to ship the item anyway within 10 hours, to not give me a full refund. They kept my money charging 16$ of shipping for a pair of 4$ glasses. Yesstyle are corrupt. Shop with Alie express!

Products used:
bags, glasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user teak5
1 review
1 helpful vote
  • Send Message
April 3rd, 2017

I really suggest not to buy anything from Yesstyle! If you return items, you of course have to pay the delivery expenses yourself AND you don't get the refund to your own account, but to their "account". So they get your money whether or not you like the purchase... The quality is crappy too!

Thumbnail of user cherylf8
Quality A. – YesStyle Rep

Hi Tea,

Greetings from YesStyle.com!

Customers are required to bear return shipping fees in cases of unwanted or unopened returns. And refunds for unwanted or unopened items will be issued in the form of YesStyle Credit. For more details, please refer to http://www.yesstyle.com/en/returns/help/section.html/hsi.736

We apologize that some of your purchases did not meet your expectation. We have sent you a private message and are still waiting for your order number to follow up the case. Please be assured that we will continue to work with our suppliers regarding the quality issues of the products.

We appreciate your comments and for your continued support.

Best regards,

YesStyle Team

Thumbnail of user sabrinazhang066
1 review
0 helpful votes
  • Send Message
May 17th, 2023

On their website, there is no stocks availability advice when I purchased the product. They do not have the products I purchased in stocks. I have waited a few days and their order information indicated I need to wait until they have stocks. Contacted their customer service centre. Basically told me I need to wait more until they have stocks. If you do not have stocks, why the hell do not suggest on your website? I then apply for refund and received it within 7 business days. Bad experience with yesstyle, will not recommend to fiends, nor use it again.

Products used:
No. Cancelled my orders. Got refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user minig3
1 review
3 helpful votes
  • Send Message
June 22nd, 2018

I spent $114, In my entire order. Order number ******* I have got 2 items that completely nothing look like what i ordered. They probably dont have the items but instead of inform me, they send something else! This is such a scam. I emailed them 4 days ago for a return label because I will not pay for anything I did not order. No reply. Completely scam. And, the rest of the order, I will keep a basic sandal but I have to return rest of them. Just a piece of junk.

Thumbnail of user karenm5075
1 review
3 helpful votes
  • Send Message
April 10th, 2023

I was in HK for 3 weeks and the first thing i was excited to buy is some Asian skincare, thought the company is based in HK and it say the delivery time is 1-3 days, i would get some products to try in a few days. I bought almost 200 USD. I should have read reviews online first before trusting this company.
Turns out i didn't get it 20 days after i placed the order. Their customer service is slow takes days to reply. I still haven't received yet and i'm leaving HK tomorrow, i will probably missed and lost the package.

Thumbnail of user erics225
1 review
4 helpful votes
  • Send Message
May 28th, 2017

I ordered from them and never received any merchandise and no communications on the delay. In fact, they don't even respond to email inquiries asking about shipment status. I paid for expedited processing with 3-5 day delivery time. I was charged before the order was shipped and there was no definite ship date. I feel that if they cannot promise 3-5 days of delivery time, they should give an opton to cancel. But they did not do that and refused my order cancel request. That is not fair to the customer.

Thumbnail of user rebeccaw99
1 review
0 helpful votes
  • Send Message
September 13th, 2017

All the photos look super cute. You might even see some of the same pictures for a cheaper price. But it all depends on when you get it. First of all, it takes almost 2 week to ship and then another 1 week for it to arrive. When you open your package, it's either a hit or miss. You either get exactly what you want (so so quality) or the ugliest cheapest clothing ever (worst quality). So make to always read the reviews. If there isn't any reviews... well... good luck. Sometime it's actually good though?

Thumbnail of user lauraw140
1 review
0 helpful votes
  • Send Message
June 2nd, 2017

Ive ordered several times from yesstyle and was never disappointed. The prices are okay for what you get and they have lots of cool products for you to choose from that arent available like that in my country (Germany)

Thumbnail of user tatumj1
1 review
3 helpful votes
  • Send Message
January 8th, 2017

I came across this website and loved so many shoes and planned on buying multiples. I read reviews and did my research on the site and it seemed legit for the most part. I decided on a pair I knew I would love and would get a lot of wear out of. I waited a month for the package which was understandable coming from over seas. But when it arrived and I opened the box I was completely disappointed. The faux leather felt extremely cheap, the binding on the sole was noticeably uneven and after wearing them for one day the sole had separated from the shoe itself. Needless to say I did not make another purchase.

Thumbnail of user teshab
1 review
0 helpful votes
  • Send Message
July 19th, 2017

The clothes are all super adorable, with a wide range of styles, which I really like!
However, the sales will often times have a really low price to get you to click, but that price is actually on an accessory or just one size/color of the product, and the rest of the actual product is the same price it was before.
If you know the information above, the site is easy to navigate and has lots of styles.

Thumbnail of user wallaceg9
4 reviews
6 helpful votes
  • Send Message
March 27th, 2016

I'm super disappointed with this site, I order about 18 items and literally none of them have shipped out yet, they literally are waiting on 2 items. I order around roughly the 2nd of March and now we are going into April and the items still haven't shipped out, thanks for nothing yesstyle. On top of that as well two items have been cancelled and they haven't given me my refund. I don't recommend this site to anyone. Just order from AE or ON.

Thumbnail of user annel122
1 review
0 helpful votes
  • Send Message
August 10th, 2017

YesStyle does have some clothes that look great on me that comes at a decent price but, you have to be careful when placing an order on clothes. It might not be the fabric you've thought it would be or there may be a slight flaw that you didn't catch on the photo but is there when you receive it. Just be careful when buying clothes. Other than that, the Korean beauty/facial products are amazing! :)

Thumbnail of user thanhn28
1 review
3 helpful votes
  • Send Message
May 6th, 2020

To ensure your clothes you ordered are all in good quality, I recommend you guys should watch some haul videos from youtube or check reviews. Most of my clothes are from yesstyle. Lots of my friends asked where i bought and they couldnt believe it's all from yesstyle. I bought a lot so they just upgraded my account. If you guys want an extra discount, here it is ALICENG2020.

Thumbnail of user isabellem12
1 review
0 helpful votes
  • Send Message
June 27th, 2017

Honestly the worst online shopping I have had to this day. I ordered a skirt and a pair of shorts; both were way smaller than advertised and the quality of the clothes was absolute trash. I will never buy anything else off of this website, and I hope that you do the same.

Thumbnail of user yujiew1
1 review
1 helpful vote
  • Send Message
April 24th, 2021

My shipment date is 17 April afternoon, but the tracking number is always not available. After servals mails with their customer service, they are always apologize and make me waiting...

But there are already 9 days after shipment, how long should I wait more for knowing my tracking number? Is that so difficult to get this number?

I am very very upset!

Shipping
Thumbnail of user winters
4 reviews
0 helpful votes
  • Send Message
March 8th, 2012

Bought many a garment from yesstyle, but only 1/5 had the correct measurements.
The rest were all too same even though they were suppose to be the same size and have the same measurements.
The clothes are also pretty overpriced for what they're worth.
Shipping and processing can take a while too...
Ok... but expensive for what its worth

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

How do I know I can trust these reviews about YesStyle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about YesStyle?