• YesStyle

YesStyle

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Overview

YesStyle has a rating of 2.8 stars from 613 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 4th among Department Store sites.

  • Service
    120
  • Value
    113
  • Shipping
    124
  • Returns
    89
  • Quality
    108
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
16
53
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How would you rate YesStyle?
Top Positive Review

“YesStyle Review”

hooded e.
7/7/21

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Top Critical Review

“The "small" would fit a 9-year-old. Does not refund”

Burr L.
6/19/24

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

Reviews (613)

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store credit (28) customer service (88)
Thumbnail of user triggt
1 review
0 helpful votes
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August 10th, 2020

I ordered the Centella Green Level Safe Sun SPF50+ PA++++ and the website had no trouble shipping to the U.S. The seems to be no conflict with my card and where I live so thats a plus. I will be ordering from this website again.

Thumbnail of user erikay4
1 review
0 helpful votes
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October 2nd, 2017

Make sure to look through all your options and to use their search bar & filtering efficient. Always keep in mind that what your getting is what you're paying for especially for online things!

Thumbnail of user margaretc33
1 review
2 helpful votes
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December 9th, 2013

Just thought I would mention that I have received an item that looks smaller than expected. When I rang their customer service number I was told they do not refund only issue credit notes.

Thumbnail of user esthery2
1 review
2 helpful votes
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May 5th, 2014

So I have been a customer for a long time now and I continue to give yesstyle a chance... hoping for a change, but it hasn't changed. I literally order like 10 shirts and I end up actually wearing and liking about 2 of them. It really is a hit or miss with the clothing. The shirts are either okay, good or just entirely different and bad quality. Sometimes the sizing that they have under the description is way off. It sucks because I love the Asian style and I get excited every time I make a purchase... but then I get disappointed when the shirt looks nothing like the picture they portrayed on the site. Another thing is the time it takes to ship the clothing. I would make purchases for the cooler weather like long sleeve shirts and thicker material, but would end up getting it by the time the weather is too hot to even consider wearing it. I try to understand because it is being shipped from Asia, but sometimes waiting a month is just not worth it. Also I would recommend staying away from purchasing clothing shipped from China... the quality is just not that good and usually the sizing is way smaller than what is written under the sizing details. If you do order make sure that you read the reviews for the clothing item first.

Thumbnail of user tayp2
1 review
1 helpful vote
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January 9th, 2017

I hv placed an order today 9. 1. 17 Mon but estimated shipping date were fall on 1 month later which is 8. 2. 17. I will no longer introduce to my friends this website. Thank you.

Thumbnail of user samys5
1 review
2 helpful votes
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November 1st, 2016

To order was very easy, silly: you get an code for your first order and it didn't count under 45... I order never so much at first time... if erverything is fine with my goods - review again.

Thumbnail of user corib
3 reviews
6 helpful votes
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June 20th, 2012

I've ordered a few items from them these past couple of years and overall my experience has been very satisfactory. The site's prices do rage a lot higher than other whole sale stores but it's a lot less shady and my items have always matched the images on the site. Yes style also Isn't strictly knock offs. They have a few brand names like "googims" and "lets fly" that are of course going to run a higher price.

I don't really know what the deal is with people ordering from these obscure Asia Fashion retailers and then wondering why A: clothes don't fit as expected, B: The shipping takes a long time and C: Things that are $4.00 look like knock offs. These are very common characteristics of this type of online store and in my opinion yes style is the most professional and the most accurate.

For clothing I'd say order one size up and definitely make use of a measuring tape to give your self a real idea about the sizing and fit. (The dimensions of most garments are made available by the site). As far as shipping, if you need the item in a hurry, shop strictly out of the "ready to ship" category or else expect to wait 3 weeks if not more for your item.

Thumbnail of user juliec178
1 review
5 helpful votes
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November 21st, 2017

If I could give them a big fat ZERO, I would. Horrible customer service, long wait times because they "source" items. After waiting 2 months, I had to contact them and YESSTYLE tells me " oh it must be lost". I sent an email response asking specific questions. I get nothing from them! I hate this company and would never refer anyone to use yesstyle. YOU ARE BETTER OFF BUYING FROM AMAZON ( and youll be taken care of at AMAZON)

Thumbnail of user clarec64
1 review
0 helpful votes
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August 4th, 2020

Great products with such a wide selection to choose from, super affordable shipping too! :) Although shipping takes a while it's soo worth it, everything is super cute and trendy.

Thumbnail of user catc48
2 reviews
0 helpful votes
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October 7th, 2023

I love shopping with yesstyle. I always find very cute things for myself and as gifts for my friends/family. They have a variety of products and great customer service!

Thumbnail of user crystala129
1 review
0 helpful votes
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June 25th, 2020

I really love this website and the products they offer. I'm overall happy and satisfied with everything I've ordered, and will continue to shop here. Would highly reccomend!

Thumbnail of user jemmas
1 review
1 helpful vote
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January 8th, 2013

So far I've ordered two items from yesstyle and I rate it and its totality as an okay website. The first product I ordered was a buckled backpack from PG beauty(Taiwan). Let me tell you that pictures can delude you from the poorness of the quality. The backpack is polyurethane(look it up if needed) on the outside, but it was non-durable. It easily gets scratched and the polyurethane part peeled off. A very delicate backpack that should only be used occasionally. Definitely not worth $30 yet fashionable. Second product I purchased was a pair of ankle boots from 59 Seconds(Hong Kong). They are lightweight and the quality is fair. They're worth the price. The customer service, however, was horrible--based on my experience. The employee I talked to was very rude and bad-tempered. The standard shipping and delivery span may take longer than usual(good thing there's express shipping). The website as a whole is satisfactory especially when it comes to Asian fashion but don't disregard the fact that it is apparently an Asian website and therefore some of its products are poor quality.

Thumbnail of user jordank3
1 review
2 helpful votes
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June 19th, 2012

The clothing this website distributes are amazing. Everything about the selections are amazing. I am quite irritated with the customer service though. Being a customer that spends thousands of dollars on their products i would feel the company should take my concerns a bit more to heart, because i am a very frequent shopper and understand the processes involved. But i have been waiting on one item for over a month, still no contact with their partners so they cannot give me straight answers. Was supposed to ship out 7-14 days, it is now 24 days, almost a month. I was assured it would be here sooner. Every time i call i am told sorry we still have not heard back, either cancel your item or wait longer. I asked for somthing to be done, I. E give a discount or a small credit or coupon to say sorry for this issue that we cannot resolve. But the company just tells me no. They do not say sorry, they do nothing. They say "cancel item or wait for items" I have called multiple times and spoke with more then 4 customer service reps, i have been given the same tone and same robotic answers. I am very unsatisfied and will start ordering directly from the companies they choose to distribute, the prices are actually cheaper off the individuals websites. If & when the company chooses to change their customer service, i may think to shop again. But not where i am not treated fair.

Thumbnail of user reenam5
2 reviews
0 helpful votes
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May 28th, 2017

Yesstyle is my all time fav online store. I can always rely on this site to buy any kind of stuffs, be it clothes or makeup. I guess I'll be a long time costumer

Thumbnail of user izaao
1 review
3 helpful votes
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November 17th, 2018

YesStyle is giving up to 80% of the product which is totally wrong as in some of their product they make it triple the price of the product n make it 80% selling us with the same price as original. Atleast they should be genuine about this they shouldn't to customer by making false promise. Eg of missha n some clothing which is 2k at da max but they increase to 6 to 9k and selling is with 80%by bringing down to the original price. There are more of products these are two eg. I have shown

Thumbnail of user helenj203
1 review
0 helpful votes
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July 21st, 2020

The website is amazing but i don't like the layout. They should make us sort by size and by most popular. Also, when we click on an item everything is crowded and uncomfortable.

Tip for consumers:
look at coupons

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Value
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Thumbnail of user jd1052
1 review
0 helpful votes
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November 28th, 2022

DO NOT TRUST YESSTYLE! They are scammers, have hundreds of complaints, 2.8 rating, tracking is awful, the products are cheap, customer service is the worst & they WILL CHARGE your card, then send you an email telling you your card could not be validated & pay again via PayPal! No matter how many cards you use etc. its the same auto email telling you to pay via PayPal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user phuongp2
1 review
0 helpful votes
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October 26th, 2017

They've got cute clothes which may or may not be like the sample pictures (just like every online store), prices are quite reasonable and because I'm Asian, the sizes are fine for me

Thumbnail of user sabrinas33
5 reviews
4 helpful votes
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February 6th, 2024

Definitely my go to site for all my Korean skincare and makeup. I've been shopping on this site for two years now, and they always have a variety of products with great prices.

Thumbnail of user castroanngel
1 review
2 helpful votes
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September 11th, 2023

The shipping sucks my order keeps getting moved back. Also customer service does not respokd. I tried to gave this app another chance but its just so disappointing. NEVER EVER ORDER IN THIS APP THERES ALWAYS ANOTHER APP THATS WAY BETTER THAN THIS AND HAVE PRETTY MUCH THE SAME STUFF!. ORDER NEVER CAME JUST KEEP MOVING BACK! IT ALSO TAKES SO LONG EVEN IF U PAY FOR EXPRESS SHIPPING!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jiyeons
1 review
0 helpful votes
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July 8th, 2017

The clothes are not that great quality yet overall, price and choices are decent!
It's my 3rd time ordering products from here and hope the shipping service is little faster than now.

Thumbnail of user lisak686
1 review
0 helpful votes
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May 15th, 2020

I love buying all my favourite Korean products I can't get in America. The prices are affordable and the clothes are cute. There is so many things to choose from and weekly deals. I highly recommend.

Thumbnail of user rhiannond4
1 review
0 helpful votes
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October 8th, 2017

Generally as long as you are careful and do you research before hand you will not have to return anything. So far much of the stuff I have bought has been great quality and fit good.

Thumbnail of user krystlem4
2 reviews
0 helpful votes
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September 23rd, 2017

I come here often for best quality and fast shipping. Love shopping here! I have no issues with placing an order, and the customer service is fantastic and they are willing to work with you. A+++

Thumbnail of user kristix3
1 review
0 helpful votes
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May 30th, 2020

I could rave endlessly about yesstyle. I would like to address some common complaints, as I see a lot of them and my reasoning for rating yesstyle 10/10 proves them all wrong. First, yesstyle is similar to shein, they have AMAZING clothing but you MUST read the reviews, and make sure the reviews have pictures. I never buy anything without picture reviews, as they are a must. Using this method, I have never once received a clothing item that I don't like. Also, shipping. For me, waiting a month for shipping really isn't a big deal, considering how cheap the clothing is. I understand that people want clothing quickly sometimes, for a event, but personally, i am in no rush to get them. Personally, all my packages have come in 2 weeks though. Also, they have a lot of coupon codes and cheap shipping! If you spend 40$, shipping is only 6.50. (for my location at least) becoming a gold member is super easy, and they give you lots of opportunities to easily earn stylebucks. This site is my go-to site for skincare and clothing!

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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