I had a problem with my web site and emailed the request. I got follow-up within hours.
I am very satisfied with yodle it is the best advertising I have done in many years
If i could rate this company a 0 i would. I've been with yodle since December 2016 and have yet to be listed on Google. I have done everything on my part that i possibly can. They KEEP dropping the ball on me. I've spent multiple hours of my time on the phone with them and google trying to figure out whats going on. The customer service rep that signed me up never told me anything about how to go about getting on with Google. So, I then created my own page, got my google pin in the mail, and even a review and yodle couldn't use that page because they weren't linked to it. So i then deleted it. I started speaking with Angela Hoddinott (manager) and figured that would help me, it didn't! They apparently created a google business page for me using my email that i have in February and i waited and waited. I also kept calling yodle weekly to see whats going on and all they would say is "Google is having trouble and your new pin is coming". Finally i called Google myself (April 4th)and come to find out they had no record of me at all and said a google business page wasn't created. On April 4th yodle contacted me back after looking further into it and FINALLY created one apparently. I was furious that I've been spending money for something I've yet to receive, and that it took this long for them to get it together. I thought i had hope when Brianna from the maps team said I'd be receiving an email in 24-48 hours allowing me access to my new Google business page. I NEVER got an email, not even spam. Angela told me she would be giving me 1 month free for my troubles. I've sent a few emails to her and called a couple of times for a conformation email stating so. I have yet to be told whats going on nor has anyone emailed me or called me back. I seriously cant believe what I'm dealing with. Its pretty shocking and i feel that they are just taking my money and not going to help me. Also, when i do call yodle tells me that I'm getting leads because of them and calls and I don't, I get those leads because of Thumbtack and myself. I put myself and my website out there without any help from them!
5 star customer service experience. Steven Grosnik and Jarrah Garrett are outsanding experts in their field.
Yodle has been very helpful in rasing our internet presence. Would reccomend them to help with the marketing of your buisness.
Since working with Yodle I have experience many more calls than I ever have with anything I have done on my own.
Yodle is an esay web advertisment tool that will help you set a presence on the web.
Exceptional Experience, The Details Explained By Kevin Gave Me A Confidence On Yodle Estrategies
Thanks A Million
Basically a bait and switch. I am so sorry I got involved with this company
This is really going to be helpful to me, the mass mailing, Wow, very nice!
Great customer service and one on one technical support to walk you through the process
The whole platform is very easy to use, the email and communication features are great.
She was ahead of me on many of my issues. Hope I get her again.
You guys and gals do a great job explaining and educating. Keep it up. Thanks!
Everyone that has called me from Yodle has been very helpful, extremely pleasant and knowledgeable!
Was faster and easier than expected. Very friendly and made sure to answer every question.
Love these guys! Best kept secret for seo. So I don't own my domain. Along with great service.
The dashboard and all the tools are really easy to use. I was able to set up everything on my own.
I have been with yodel for one month and I have already made a sale. Great way to get web present.
Changed my credit card number after first card compromised. Spoke with Jeffrey. Excellent service.
Overview
Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.
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Hey Katy,
We're very sorry for your frustrating experience, and would love to reach out to you and try to help. Would you mind private messaging us your contact info?
-Mike