I've been with yodel for over 5 years very affordable very effective good job
Great customer experience. We got a lot of help with creation of our website.
I am very pleased with the personal help I have been getting from Yodle.
The representative, Miles, was very patient and helpful as we went through the tutorial.
THE TRUTH ABOUT YODLE! The good and bad.
This has been my experience with yodle. First off the salesman is a great salesman. But wasn't 100% honest, again he's a salesman, I expected that... sadly. So after agreeing to a deal I called a manager to confirm everything, and had to make several changes because he was not telling the truth. The product they offer through the dashboard is alright, nothing super special, just makes it easy to send out emails to customers, which you can do with gmail... It is very hard to get a hold of anyone, most the time you get an answering machine? Huh? The set up call was hardly a set up, they just show you how to use the dashboard, which if you can read you can get. I asked the set up girl if we could walk through the whole website together on the phone since there was TONS of mistakes on it. She said yes but didn't want to, she said "you can just email us if you need any changes", well that'd be fine if the website was even close to represent my company. Well, after 2 minutes of reviewing the website we 'lose connection', so I wait 5 minutes to have her call me back and she never did, so I called the service line and guess what I got an answering machine. So now I got w website that offering warranties and promises that I don't offer. I really dont like how they don't list my phone number but a forwarding number... Which IF I do get any customers from their service I'm pretty much trapped into keep on using their services since all the customers won't have my real phone number... Well, I've only had yodle for 2 weeks and no results yet... ZERO. But I'm gonna give it 3 months and see what happens. After 3 months I'll come back on here and give another review of the product after I have a better idea. By the way, MOST of the 5 star reviews on here are totally fake!
Also, make sure you don't sign up for a 12 month contract... I repeatedly told me sales rep I don't want a 12 month contract, and I'd only try yodle if it was a month to month deal, he assured me time and time and time again it wasn't a 12 month contact. I must have asked him a dozen times. Well once I finally talk to someone a week later they told me I was in a 12 month contract... smh, sales rep was named Corey C from houston. I told the manager I will drive down to houston and find him. They changed me on a month to month. For those who think this is gonna totally change your company and dont already make a good amount on marketing don't do it. I have the money to risk, dont' risk it if 200 a month may hurt you.
Easy to navigate and they are very helpful and it is super simple!
Good people to work with. Always willing to help maximize my web site.
Dawn was very easy to work with & helped to complete our installation.
Very helpful, Great ideas, Easy to manage! I would recommend this to everyone
Yodel has produced thousands of calls to my business. I has been the best bang for the buck!
I like the concept, all the marketing help, and the lead info to make my business more successful
After getting a tutorial on how to use the dashboard it is so simple to use and quick.
So far so good. It seems to be working hard to help me build up my business.
Easy to follow and pleasant experience to set up a web site
I am a novice at this and it is very easy to use and assistance is wonderful!
Very nice The real pleasure to work with you folks very impressed
The customer serves was great and they seam to be willing to help any way they can.
I was extremely pleased with how thorough everything was explained to me.
Overview
Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi John – this is Radley Moss, Director of Communications at Yodle. Thank you for taking the time to share your feedback. I’m disappointed to hear that the person you spoke with during your setup call wasn’t more helpful and that you’ve had difficulty getting in touch with someone. First of all, I want to make sure that your website meets your expectations. Can you please reach out to me at rmoss@yodle.com or 212-542-5449? I can also look into what’s happening when you try to contact our client services team so that we can address any issues. I’m also sorry if there was a miscommunication about the contract, and I can also investigate this and make sure it doesn’t happen again.
I’d also like to clarify a couple of things. The phone number listed on your website is for tracking purposes so that you can monitor the progress of your marketing campaign through our dashboard. When you start working with a customer, you can also give them your direct business line. Additionally, I want to assure you that all reviews listed on this site and any other review site are genuine. We’re proud that so many of our clients are satisfied and want to share more about their experiences. Falsifying reviews is simply not a business practice we would ever consider.
Thanks again for your feedback, we look forward to continuing to work with you.
Best,
Radley Moss