Overview
Zazzle has a rating of 4.5 stars from 11,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Tool was super easy to use and the templates were exactly what I needed! Once I placed my order it came earlier than first quoted. So happy with the way it all turned out!
So I'm not normally the review-writing type but ok. I ordered a custom hat for my friends birthday back in July, which was supposed to arrive around early-mid August. My order says that it is still being fabricated. However, it is now October, and my friend's birthday has long passed. In fact, she doesn't even live in this country anymore. I myself have moved across the country. I contacted the customer support people a few weeks ago and they were very nice and said that they would get on it, even let me change my delivery address. However they also said that they could not provide an estimated delivery date. I would say that this website is a scam, but I mentioned this ordeal to a friend of mine who said she ordered a winter coat from this website and it arrived. In May. She had ordered it in November. The winter coat was very helpful in May as you can imagine. My advice: order from literally anywhere else. Marco Polo could have brought me back goods and spices from China faster than this hat is taking to arrive to me. I have now gotten two haircuts in the span of time in which this hat has still not yet been made. My own birthday has passed, and my friend who I bought the hat for said that her gift for me was still being made, so I have suspicions that this cycle has only begun to repeat itself. Please, dear god, save yourselves.
My order was not damaged but it was way too small for what I needed Oskar refunded me and told me to keep the unused item there customer service was very nice an understanding
Caution! I have had a really bad experience with this company and I am not the only one! Be careful I would advise you find an alternative if you want hassle free service :(
Hello Andy,
We are so sorry to hear about your recent Zazzle experience. I see we have recently contacted you via email to further assist you. Please feel free to reach out via email if you have any further inquiries or concerns.
Thank you,
Tram
It was a good experience that I will try again. There were so many designs to choose from, a deal being offered, and they came in a timely manner just how I ordered them.
They were wonderful! Colors were bright and design was perfect!
10-14 days to make and ship business cards! Poor business model but I doubt they care. I even paid for express shipping and it made no difference.
Got my cards today-WHAT A JOKE! They can't even cut their own cards without leaving an edge.
GO ANY WHERE ELSE BUT THIS FLY BY NIGHT INTERNET THIEVES.
Hello Del,
We're very sorry you had this experience. Our team has reached out to you directly, and we'll have them follow up again.
Best regards,
Amanda
Zazzle Customer Support
It was easy and fast. I was surprised how fast I got them. They are the cutest.
I wanted to order some t-shirts for my daughter with "Toontown" on them and Zazzle was the only site that had them. They were SUPER expensive for a tee but my daughter is worth it so I ordered. The order went smoothly and the shipping was quick enough but DANG the quality SUCKS! For 25 dollars a peoce you would think that print would be better. I mean these are worst than something you would see at a dollar store. RIP OFF!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Molly,
I am so sorry to hear of your delayed Zazzle hat order. This is definitely not the type of service we want to be known for, and I truly apologize. I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram