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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Needed invites for a wedding in 5 weeks, ordered and recieved invites within 3 days. The shipping cost was high but worth it to get the info out ASAP
Great products and great quality, fast shipping. Great alternative to digging through photos and making collages myself!
I was very pleased with my order for the family reunion invitations. They looked amazing! And the quality is excellent. Very prompt in delivery. Thank you!
The invitation turned out beautiful. It was exactly has shown, excellent quality! I would certainly use this vendor again.
Exactly what I ordered! I would definitely order again. Thank you very much!
Invitations were delivered on time and were exactly what I wanted!
Great experience, invites looked awesome! It was easy to design them exactly how I wanted and they turned out great.
Quality product, fast delivery, and ease when ordering online!
Invitations to our munchkins birthday came fast and were even better than we expected. She's super excited for her 80s party!
These invitations turned out so beautiful and were packaged so carefully and nicely I am so impressed.
The invites I ordered were exactly as I expected. They were great quality (even the envelopes - I wrote on the envelopes with sharpie, and it didn't go through). I am very pleased with my order! No complaints!
I have used Zazzle several times, and the selections, quality and reliability will keep me coming back for any printing needs.
Great service, received what I ordered, good quality
Great quality exactly as pictured and came quicker than expected!
These baby shower invites were exactly what I was looking for. They arrived quickly. They were easy to customize.
Baby shower cards were ordered last minute and with the option to ship them early, they had arrived on time. Our guest have already received them as well! Great quality.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.