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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very nice product. We had a little trouble revising the messages on the card, particularly with regard to who was hosting the post-wedding brunch but eventually figured out that we should just delete what was on the sample and then add what we wanted to the end of the previous line on the card and then hit the space bar
Very quick setup and design of id. And Very easy to use and extremely quick shipping. Will definitely be using this site again.
Easy to order and customize, the perfect invitation. Fast delivery too
Top quality, exactly what I wanted, fast service, protected shipping.
Very easy to customize design and delivery was 2 days faster than promised.
Easy to customize the design. Timely shipping. Quality of the invitations is great!
Just as advertised, shipped fast arrived in great condition
I'm not happy paying for expedited next day service. You notified me that there was a delay in processing but was charged for expedited service. Ordered on a thursday, was suppose to receive my order on Friday but didn't receive my order till Monday. Would be nice to refund me some money on over paying for expedited shipping I never received.
Thank you
The invitations I ordered arrived quickly and were precisely what I expected and what I wanted. Thanks so much!
Easy process
Great product!
Very happy
Would purchase again for another event
I was definitely stressing invites. Zazzle had a lot of designs to choose from and made it so easy to get ordered just the way we wanted. I opted for longer shipping (lower ship costs) and they still showed up a week before they were expected! Great quality!
I loved it! The colors blend very nicely to create such a beautiful image.
Ordered 100 graduation invitations and over half of them aren't usable due to the top or bottom being misaligned and information being cut off. Inexcusable for the cost of them.
Everything was great! I am super Happy with my order!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nicole,
We are very sorry to hear of the issues with your invitations, we want to be of help here! We can be reached at social@zazzle.com where we would be happy to provide further assistance!
Thank you,
Ryan