Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Professional and quick process. Delivery time was excellent.
Paper is super thin and little blurry. It's okay for the reasonable price. Still love it!
Easy to personalize, best quality and fast shipping! Highly recommend
It was a very good experience and would definitely come back again.
I ordered labels for my lash shampoos & I love them.
Excellent service and great art work and lettering for the cards
I got exactly what I ordered and I'm more than satisfied😊
I love my badge! It's definitely what I ordered. :)
Website was easy to use, and very prompt we will definitely use again
The stamps work really well and even got the small details I needed
The site is so easy to use, customizing, ordering, fast delivery, all of it is great.
Couldn't be happier with the invites! Just perfect for the baby shower! Thank you so much!
I was very satisfied with my order. I also recoded them a day earlier then expected!
I found what I was looking for, and it wasn't that expensive. I'll use Zazzle again.
The picture came out perfect (not pixilated) and quality of the card was great as well.
Thank you for making the wonderful labels. They worked great and everyone loved the Bernie Brewsie
Omggg. I absolutely loved my graduation invitations and so did everyone else. Thank you so much.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.