Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

ZazzleReviews 13,593

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow angela F.
Unfollow angela F.
Share Review
Report Review

Great
May 23, 2022

Good experience online and selecting a template I like

Date of experience: May 23, 2022
New York
2 reviews
0 helpful votes
Follow carol P.
Unfollow carol P.
Share Review
Report Review

Invitation
May 23, 2022

The invitation came out very well and were very easy to design. The service was fast the quality was very good. I would use this company again without hesitation.

Date of experience: May 23, 2022
Rhode Island
2 reviews
0 helpful votes
Follow victor C.
Unfollow victor C.
Share Review
Report Review

Heartfelt card
May 23, 2022

Tried to get something in a card that represented my feelings. Zazzle had the dazzle

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
Follow dulce L.
Unfollow dulce L.
Share Review
Report Review

Wifi sign
May 23, 2022

You all did a great job. Thank you so much, the signed is beautiful!

Date of experience: May 23, 2022
Florida
2 reviews
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Nice Cards
May 23, 2022

Ordered personalized sympathy cards. They arrived as expected, and I would order again. I had hoped for some additional choices in cards to be personalized, but these will work.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
Follow alene B.
Unfollow alene B.
Share Review
Report Review

Great Service
May 23, 2022

Fast service and great quality. Very happy with my purchase

Date of experience: May 23, 2022
Kansas
1 review
0 helpful votes
Follow Samantha K.
Unfollow Samantha K.
Share Review
Report Review

Looks Great
May 23, 2022

Super cute personalized birthday invites for our party. Fantastic shipping time:-)

Date of experience: May 23, 2022
California
1 review
0 helpful votes
Follow sandra O.
Unfollow sandra O.
Share Review
Report Review

60th Birthday invitations
May 23, 2022

I was hesitant at first to order such personal invites. I was very impress to see that they were so beautiful. I will definitely order again as well as recommend
Zazzle to my friends and family members.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow katie I.
Unfollow katie I.
Share Review
Report Review

Excellent
May 23, 2022

Great experience. Good prices. Faster delivery than expected. No issues.

Date of experience: May 23, 2022
Utah
1 review
0 helpful votes
Follow danielle O.
Unfollow danielle O.
Share Review
Report Review

Wonderful! I will for sure be ordering again! I ordered baby shower invitations and they turned out perfect! I also received them within a week.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
Follow robert B.
Unfollow robert B.
Share Review
Report Review

The invitations I ordered arrived quickly, but the package was pretty beat-up, and the cards inside weren't wrapped in bubblewrap or anything, and so the corners were bent and scratched a bit. Not bad enough to return, but still a little disappointing.

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
Follow karen Q.
Unfollow karen Q.
Share Review
Report Review

Personalized shower onvites
May 22, 2022

Easy to customize. They look great. Delivery was on time

Date of experience: May 22, 2022
California
2 reviews
0 helpful votes
Follow Laurie F.
Unfollow Laurie F.
Share Review
Report Review

So cute!
May 22, 2022

My son loves it!
Very excited for graduation so he can show it off and walk the stage with it.

Date of experience: May 22, 2022
New York
1 review
0 helpful votes
Follow jill G.
Unfollow jill G.
Share Review
Report Review

Great invites! Price is right!
May 22, 2022

Order came fast! The quality is excellent! Thank you!

Date of experience: May 22, 2022
Massachusetts
1 review
0 helpful votes
Follow linda Y.
Unfollow linda Y.
Share Review
Report Review

Personalized wedding matches
June 21, 2022

Just ok - good quality matches but I didn't know I'd have to assemble the stickers onto the matchbooks. A little pricey

Date of experience: May 22, 2022
New York
1 review
0 helpful votes
Follow arlene D.
Unfollow arlene D.
Share Review
Report Review

Beautiful
May 22, 2022

Perfect Thank you cards for Cinderella theme Sweet 16. I selected the pearl finish and was pleased with the quality.

Date of experience: May 22, 2022
New York
1 review
0 helpful votes
Follow shelly Z.
Unfollow shelly Z.
Share Review
Report Review

Baby shower invitation
May 22, 2022

Excellent product and quick service
Invitation stock very good quality

Date of experience: May 22, 2022
Pennsylvania
1 review
0 helpful votes
Follow cherylyn D.
Unfollow cherylyn D.
Share Review
Report Review

Did not meet expectations
June 21, 2022

The printing was great, I thought it would have been mounted on a cardboard/stock board.

Date of experience: May 22, 2022
New Jersey
1 review
0 helpful votes
Follow denise G.
Unfollow denise G.
Share Review
Report Review

Satisfied
May 22, 2022

Invitations are great quality. Very happy with my order. I will continue to order from Zazzle in the future.

Date of experience: May 22, 2022
Kentucky
1 review
0 helpful votes
Follow gina R.
Unfollow gina R.
Share Review
Report Review

Quick service
May 22, 2022

Stuff got here quick thanks. I am pleased with delivery.

Date of experience: May 22, 2022