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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Needed a last minute graduation announcement- product was easy to customize and delivery was quick.
There were a couple of hickups on your side but all in all I love the custom badges. Delivery was
I could not find a Nurse Practitioner Graduation card, so I ordered one from Zazzle. I love the card... unique and personalized... at a reasonable price.
Great service and the delivery time was great! Original time was the 18th but it showed up on the 11th so overall I'm very satisfied with my order. I will definitely order from dazzle many more times. Thank you so much for the wonderful experience.
My graduation invites came out darker than expected. I wish there was an option to receive a proof prior to purchasing them
I love it. It was exactly like the picture. I know he is going to love it. It came very fast. Will definitely order again.
Thank you so much! We order then invitations for my daughter's 8th grade graduation party and we absolutely love the way they turned out. Although we had to wait on their arrival, we are again absolutely pleased with how they turned out. She is excited about the event and how easy making her invitation turned out. Thank you again for being such an easy app to understand and your expeditious service. Will gladly use you in the future if need be!
My experience was great…the online service was informative and delivery was fast
The invitations are beautiful and arrived quickly, I will be ordering more invitations from you for another party for July milestone.
Super cute designs. Delivery was sooner than expected.
Beautiful invitations. Arrived in a timely manner.
Received the cards in a timely manner and they looked great.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.