Zillow

Zillow has been showing values in our neighborhood going up. However recently they have showed the value of our house going down and every house around us going up. Dont get it we own and maintain our house and is the best looking house on the block, landscaped, New 50 year roof, wood floors and tile downstairs, painted inside etc. But they are saying rent houses values with none of this are valued a lot higher than ours. Something is wrong with this website don't believe what they write.

Had a bad experience with this site after requesting our home be removed as it was no longer for sale. Not only did they not honor my request 3 days later our homes value had dropped 20,000 on their site, please beware they are unethical and have cost homeowners money. Our home remains their site 3 years after we bought it the deserted older home on 3 acres next door is valued 60,000 more than our newly built in 2017 home on 6 acres. Avoid this site at all cost please.

I listed a second home for sale in Charlotte NC on Zillow. Because I lived 30 miles away I thought an internet listing would be a challenge... but with the help of Zillow's market assessment and other data I set a moderate-to-slightly-higher asking price... I committed to twice weekly open house showings... I spent time writing an effective narrative description of the unique assets of my house and its location... I worked to create good street appeal and I had effective signage. In just over 3 weeks I had multiple offers and accepted an offer 5% under asking price with 2% seller's agent commission... HOUSE SOLD!

There are so many scams on this website. Consumers beware.
Fake rentals and rent to own scams that are only out to steal money from consumers.
As a Realtor, I can spot them immediately but a consumer may not know the signs.

I live in Las Vegas which was one, if not the worst place to own real estate during this recession. On one of my own properties they state it was sold in December of 2007 for $283,000. I purchased the home in 2000 for that amount but in 2007 placed it in trust and this was not a sale. The home at that time was probably worth around 750,000. I have asked them 3 times to correct the data as it does affect values. As a retired appraiser, I have also found that they are under estimating by about 20 to 30%. Unfortunately buyers do rely on this totally inaccurate site to help them make decisions when they are making offers.

We bought a home owned by Zillow! We hired an A/C to take a look at the air conditioning unit. It was absolutely disgusting! They never maintained the unit! Either mold or microbial has been growing in it! Did not even put a new filter in! And they call their homes "move-In ready! What a joke!

This company should be shut down. They steal from realtors. They promise you leads and deliver nothing in return. Please don't lose money as I have over 24,000 dollars with no clients not one! It's beyond me how the NAR BRE and CAR don't intervene for us realtors who they are supposed to protect. They allow them to take our listings and sell the leads we generate back to us and other realtors. Total FRAUD!

To Whom It May Concern,

I want to thank Mr. Craig Brown for helping me and my aunt through the refinancing of her home. He made us feel very comfortable in our dealings with him. He explained the process and the documents in a way that we could understand and follow. The best part for us, other than him being patient with us, was that he got the loan done when other banks turned us away.
I can't him enough.
Sincerely

Paulette Williams

I could not list my home and customer service was unresponsive. I submitted my home for sale, received the confirmation call, then nothing happened. Over a week went by with no response. Thankfully, Facebook Marketplace is a great way to reach potential buyers and my home sold without Zillow.

Bogus leads, desperate agents clicking on paying realtors ads to test the site, a waste of money, $1200 later I'm out and not one sale! There is also a large number of old expired listings going back 3 years. A total waste of my time and money, stay away!

I hope you don't have any account issues, because Zillow will defiantly not contact you back. I have called the customer service number, they never answer and only allow you to leave a message. The help center is the same, you submit an online request and no one responds... This site sucks!

I was a Realtor when Zillow first started and, at that time, there was not enough data to give their pricing much credibility. Today that is a different story and I rely on this site for not only pricing info but they actually have much more than even the MLS can provide. For research, invaluable.

This is a horrible company that destroys housing values and should be taken completely off the internet. Zillow is a leach. They really do not warrant even 1 star however this site requires at least 1 star in order to post.

Zillow is reckless with its home values. I am in a market of little change. They appear to be trying to force a market swing downward for their investors. They dropped my home value by ******* online in just a period of 3 months. Reckless. Even the bank value who is very conservative is 20,000 higher than theirs. Now all the people they sold to are in the hole.

As a Realtor, I have been amazed by the arrogance of the people trying to sell you on advertising with their site. Extremely pushy and condescending. One even said if I didn't see the wisdom of signing a 12 month contract with Zillow, I must not be much of an agent. (I have closed more than $100 million).
Then when I thought I had negotiated a 6 mos contract, I discovered right at the last minute that the deal included an automatic renewal for another 6 months. Now, somebody please tell me how a 12 mos contract is different than a 6 month contract with an automatic renewal for another 6 months with the same terms? It was just their sales person doing some fast talking. Fortunately, I caught it just in time and cancelled the deal. AGENTS: Be careful with them!

Although the site offers good general info about housing market trends, the property-specific info is not useful. I've been trying for 3 months to get someone to correct the property tax info on our home and no one has replied to my emails. They really don't care about providing accurate info.

Zillow is a great site for finding out area property information and values. The data regarding taxes and sales dates, etc. is very informative, however, their valuation of properties can be a bit off. Most likely they base their valuations on previous sales and their estimates are general. If you are looking for property valuation use Zillow for information and then check with several local real estate professionals for the true estimates of valuations. If you are searching for increasing values in a depressed market, the market can change for the better much quicker than reports on Zillow.com. Zillow does eventually catch up though.

This guy is great! He not only provides great service with style, personality and lots of helpful tips, but he actually LISTENS to his clients! I would wholeheartedly recommend him to anyone in the area who is considering buying or selling property.

I signed up for 6 months of seller leads with no decent results, and like a fool I tried out their buyer leads. These are even worse. They will not let me out of my contract even though I am not longer in the business. Horrible company to deal with.

As a listing agent, I find it downright pathetic that Zillow takes all of our hard work, photos, listings, descriptions, and measurements and then charges us agents to have our name next to it. And for everyone who says the agents never respond, let me tell you, when I get 10 emails a day for a $18,000 listing (I'm not kidding) and I reply to each of them within 10 minutes, regardless of the time of day or night and I never get a reply from my reply. After 3 months of that, and countless emails, you just don't care to take the time to look into the properties "window shoppers" any more. (Half of the stuff on Zillow is wrong anyway, If it's any kind of deal, its usually long gone by the time you see it.)

My experience of adding two listings for rental is just ridiculously horrible. After I add the first listing, it is showing on the search but the detail info and photos belonged to another home. You report the problem but there is no response.

"The purchase of the Dogwood Mountain house was about as easy as it gets. Michele helped negotiate our offer in a speedy and effective manner and organised our closing in a way that was beneficial for both buyer and seller.

It is a pleasure to work with Michele; she is knowledgeable, pleasant and very professional. She remembers details, always returns calls, and manages to make excellent, constructive suggestions in a subtle way".

So my house with 5200 sq ft living space, with high end finishes, plus a 3200 sq ft framed out basement with a finished wine cellar and 3 car garage is worth only $40,000 more than a 3200 sq ft house with no basement and a 2 car garage. Both sitting right next to each other on 20 acre parcels with killer views. Zillow is useless in my book. Perhaps it has some value in a densely housed area with cookie cutter tract homes, but for anything else it isn't worth the powder to blow it away.