Zoosk has a rating of 2.4 stars from 3,552 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 18th among Dating sites.
You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!
These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"! I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!
I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.
Date of experience: January 13, 2019
I met this wonderful guy but messaging took forever do I provided my number and err spoke daily, several times a day until we decided to meet. There was an instant connection and we're making plans for the future!
Date of experience: September 27, 2015
I was fortunate to meet a wonderful person on this site, but had the most frustrating experience trying to communicate "real time" through your messaging. It never stayed updated and almost seemed as if there were several "instances" occurring which created confusion during conversations. We mutually agreed to exchange phone numbers and facebook information just to eliminate the difficulty. You can't share any photos or file information either. Other date sites can do it for the same subscription fee. Why can't ZOOSK? You guys need to do a little more work...
Date of experience: July 6, 2016
Never pay for any dating sites why would anyone pay for something that makes no Guarantee of anything your better off taking your money to the casino fake profiles people super far away and nobody ever responds complete crap
Date of experience: January 1, 2023
Not a good experience as the woman I am dating realized that she was still being charged and went into her account to close it and said she saw me still on the account like online?!?! I have not been on since I met her back in December when I cancelled my account completely but here we are in March and she stated that she saw my account as active, though I had no pics and I had not been in this account since... Not a good feeling at all, this is disrespectful, and I feel horrible about this. It is not a good feeling to be looked at sideways by someone you are truly in love with and serious about. I hope that your staff can look into this and rectify the situation before someone loses their relationship to some stupidity or some glitch you guys have on the website. Please have my account completely purged with any information I did not already erase from this site. Thank you for your time!
Date of experience: March 3, 2023
I wouldn't recommend this site. My pics were taken down and I had everything covered but women with huge boobs and nipples showing were allowed to post their pics. I tried several times to get my photo's approved but was rejected. Don't waste your money. There are legitimate sites out there so much better than this one. My pics were tasteful and PG rated while they allowed grotesque women to flaunt their fake assets.
Date of experience: August 9, 2023
I feel from my experience Zoosk@ https://www.zoosk.com/ Zoosk.com is full of players and no one comes across as serious on Zoosk in looking for a real relationship. What do we expect for free? Sometimes we get what we pay for. I recommend trying a paid option to see if your chances improve in having better luck with chemistry in finding a soulmate or partner if that is what you want.
Tip for consumers:
Zoosk offers no refund on paid dating services. Think before you pay Zoosk. Is it really worth it?
Date of experience: August 14, 2022
What happens is when you cancel your subscription they keep your listing up to make people think they have 4 times more profiles than they actually due, and they don't let people who cancel know this so not only does this do a disservice for the person canceling but also active members try to contact dead listings that should be removed, they don't even let folks know this is happening, very sleasy.
Date of experience: May 15, 2023
I have unsubscribed from their emails 3 times but I still keep getting them. Tried to deactivate my account but it said cancel first. I can't cancel because my status says delinquent! I am not paying for a service I am not happy with! They want to automatically charge my card and I won't let them! I am done with online dating sites and this one is being very difficult to get rid of! They only got a 1 star because I can't give them a no star rating!
Date of experience: February 13, 2023
I don't have much experience with online dating, but this seems like a scam. It's free to sign up and make a profile, but when you try to look at messages, you have to pay. Also, there are coins you can buy to make yourself more visible to other users. It just seems kind of sketchy overall. Like if you made an account with no information they would send you fake messages hoping your curiosity would get you to pay for the subscription to read them.
Tip for consumers:
I really think it's a scam.
Date of experience: August 28, 2022
I have been subscribed to zoosk and my subscription ends in November 2023. I went to the site today and had 4 messages, but when i wanted to read them i got a message saying that i need to subscribe to read them. They are not a very honest organization. I am so disappointed in Zoosk. I will not refer them to my friends. I know they don't care, because they got my money anyway.
Date of experience: October 8, 2023
This app is so horrible. It's free to download and make an account but you have to pay to talk to people. Ads even pop up out of nowhere. There is no point of signing up for this. There are better dating apps that you don't have to pay to talk to people. I tried to filter my search by looking for older men but it only went to 42. This app is horrible and I don't recommend.
Tip for consumers:
Do not use this site!!!
Date of experience: August 13, 2022
I checked out this website to see if it would be something I'd want to pay for, and I'm not sure it quite fits that for my tastes. As a gay man, generally I prefer to go to sites that are either queer-focused - having a stronger sense of what my needs are for a dating site - or with clear queer influence into how the site is set up, such as OkCupid.
That said, the site was overall professional-looking and solid. I did have trouble uploading an image, but otherwise I set up a profile very easily, saw at least one person in my area of interest, and I enjoyed filling out the icebreakers. I can imagine using this in the future but would probably want more of a taste of what's available before spending money on it (I wasn't able to look at anyone's profile in any depth).
Tip for consumers:
Keep in mind you don't get very much for free - you have to pay for a lot of the content.
Date of experience: August 23, 2022
Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.
Date of experience: July 13, 2019
Ok, so I decided to go the free route & put in the bare minimum - no pic, no bio, no height, weight, build & of course NO pic - in other words zero.
Within a day I got women checking me out & saying they would like to meet me, they liked my profile etc. W-T-F?
Save your money & go elsewhere or try something different - actually approach people, use your connections & avoid those who hide behind the Internet looking for the love of their life.
Tip for consumers:
Save your money.
Date of experience: March 2, 2015
Don't do it! This is a fake bull$#*! site and majority of the guys are not serious or paying customers so your messages go unanswered.The same guys just keep viewing your profile with no intentions of pursuing a relationship
Date of experience: November 18, 2019
I signed up for this site with no expectations. Until I met a young lady that I really want to spend time with and get to know her. While accessing the site, however, was a bit troublesome. I would remove people from my views only to see them again. It was okay but I think this is overpriced. Then you can't access they app won't allow you to pay with certain cards. Exhausting to say the least.
Date of experience: October 25, 2019
In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!
Date of experience: February 2, 2024
Yup. Fake profiles. If it's a beautiful woman with only one pic and no bio, it's FAKE. They have minions they use to send out messages and pretend to be real. Never more than a few sentences and never get anywhere. Get your money back through customer service at
The software is crap. Always doing the wrong thing and not reliable at all. P. O. S.
Date of experience: September 11, 2018
I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!
Date of experience: October 22, 2018
I've been a active member of Zoosk for over a year... Getting help, finding customer service # or email address or contacting their business office is made intentionally difficult. Instead if you spend hours going thru their hundreds of questions eventually I suppose I'd find the answer. There are so many things that Zoosk never tells you about how to manage chat... messages, etc. THey leave it open to each individual to learn how to operate their site. I've never ever known what the small circular colors mean next to the people online or chatting... Most of the women you choose you'll never hear back from. Do the attractive pics really represent serious & motivated people or merely bait to attract men & money? Ron Rosen, MD
Tip for consumers:
Don't use Zoosk. There are much better dating sites than Zoosk or Match.
Date of experience: September 17, 2015
Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.
Date of experience: May 18, 2020
Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...
Date of experience: August 22, 2018
I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!
Tip for consumers:
Don't use it
Date of experience: August 16, 2014
Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service
Date of experience: October 6, 2013
Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.
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