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    Zoosk

Zoosk

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Overview

Zoosk has a rating of 2.4 stars from 3,552 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 18th among Dating sites.

  • Service
    310
  • Value
    319
  • Quality
    281
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
View ratings trends
107
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How would you rate Zoosk?
Top Positive Review

“Be patient!”

Anthony M.
10/7/23

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Date of experience: 7/23/23
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Top Critical Review

“WOULD GIVE THEM "ZERO" STARS IF I COULD!”

O. A.
10/21/24

These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"! I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!

Date of experience: 10/21/24
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Reviews (3,552)

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Reviews that mention popular keywords

customer service (79) credit card (63) user content (1) soul mate (36) right person (26)
Thumbnail of user rebeccaj43
GB
1 review
0 helpful votes
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October 12th, 2016

Absolutely awful site. Took £60 from my bank account and sent me pictures of fat unattractive men. No criteria match involved. Fighting to get my money back. Only £60 but it's the principle. Shocking.

Date of experience: October 12, 2016

Thumbnail of user davidl150
Canada
1 review
7 helpful votes
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November 20th, 2014

One of the worst dating website ever. Expensive with hidden fees + need to pay more even to be seen by other members. Lots of fake profiles that will send auto reply messages making u think u have got real messages in. Stay away from this scam.

Tip for consumers:
Turn around and look for another dating website.

Date of experience: November 20, 2014

Thumbnail of user ewas7
Massachusetts
4 reviews
0 helpful votes
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October 9th, 2019

Satisfied with the outcome, pretty good dating site. I think the price is OK and I liked the option of pausing account, very useful when you're trying to focus on one person. As we all know, it takes several attempts to meet someone you are really interested in..

Date of experience: October 8, 2019

Thumbnail of user tamis13
California
1 review
1 helpful vote
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December 15th, 2015

The zoos site was fairly user friendly. I saw several good looking nice men and made several friends along the way... overall a great experience ending with meeting someone! I'm excited to see where this goes...

Date of experience: December 15, 2015

Thumbnail of user kevinm117
Vermont
1 review
0 helpful votes
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April 20th, 2015

Too many members have visions of wonder and some, if not lots, expect successful relationships to fall on their laps without working on them. You add "Friends First" is very effective. And, should build a "Cancel Date" option to minimize getting stood up if they meet someone.

Date of experience: April 20, 2015

Thumbnail of user sallyh41
Michigan
3 reviews
17 helpful votes
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May 5th, 2016

On line dating is fierce dedicated battle faced head on. One needs to brave, street wise, know how to question the proposition. Also, there is no certain correct etiquette about contacting; or replying. Woman do much of the aggressive initial contact work.
Creative writing skills and chatter presentation is helpful. Short and long messages work. Approach fruitful writing from recipients point of view. Be direct. Not judgmental. Positively open-minded, Cautious. Respectful of Gender. Demonstrate Patience. May 4,2016

Date of experience: May 4, 2016

Thumbnail of user jorget29
Florida
1 review
1 helpful vote
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March 11th, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Date of experience: February 26, 2019

Thumbnail of user joshm115
Colorado
1 review
0 helpful votes
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May 5th, 2016

Great website. Im getting oral sex from her write now as I type this. Plus she makes a mean sandwich. My only complaint is that ZOOSK will show you people that have viewed your profile but then won't allow you to view their profile. Either way it worked.

Date of experience: May 4, 2016

Thumbnail of user hopel34
California
1 review
5 helpful votes
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October 17th, 2019

Trying to get response about them charging me way to much. Haven't heard back. Not happy... as I didn't even have all the features offered... something went wrong... very unhappy and asking for money back.

Date of experience: October 17, 2019

Thumbnail of user katem104
Washington
1 review
0 helpful votes
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February 20th, 2017

Be honest and open. Be yourself. Love steals into your heart in the strangest ways. Give everyone a chance. When you find someone, hang on tight. Do not try to change anyone. Accept them for who they are.

Date of experience: February 19, 2017

Thumbnail of user kenf34
GB
1 review
16 helpful votes
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January 20th, 2016

Don't do it because I am not sure if any of the women who visited my profile actually exist. And constant pressure to buy is a pain

They also send you piles of profiles that are a very long way from your stated preferences

Don't rate it at all

Date of experience: January 20, 2016

Thumbnail of user laurac137
Texas
1 review
0 helpful votes
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February 16th, 2016

I would say 95% of my personal interactions on here were from men looking to just find an easy hook up for sex. They were not interested in a real, exclusive relationship. I did get lucky and find one man that contacted me and we have begun dating.

Date of experience: February 16, 2016

Thumbnail of user kaylad184
Florida
1 review
1 helpful vote
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November 9th, 2021

The app is designed very well, just everything cost so much money and it's like I've wasted my time making a account because I can't even view my messages or message someone, please change the subscription

Service
Value
Quality

Date of experience: November 9, 2021

Thumbnail of user quentinh8
GB
2 reviews
1 helpful vote
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January 3rd, 2013

This is an overpriced site. You will sign up and pay, but find a lot of girls on their have not paid, so you cannot communicate with them so easily. You can try and provide email address, but Site Admin will delete it. Anyway I did get a couple of dates. One was from a Greek lady, who could not stop swearing in a conversation. The other was a German, who straight away wanted me to model for her. I have now become great friends with the German girl. Now there are more real people on their rather fake which is good, but be careful of the recurring charges when subscription runs out. I will give 3/5 as I did make a good friend out of it, but if that did not happen, it would have been a 1/5.

Date of experience: January 3, 2013

Thumbnail of user davidd76
Australia
1 review
1 helpful vote
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November 7th, 2013

100% scam. Fake profiles, the lot. You contact people that have apparently viewed your profile on numerous occasions to find they have not, or they just do not respond. I was overcharged for my membership as well. Typical of how big business can scam workers and get away with it because litigation is not worth the time or effort

Date of experience: November 7, 2013

Thumbnail of user johnm615
California
1 review
18 helpful votes
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November 30th, 2015

I'm very guarded about this site, they don't allow texting or emailing other members, you have to stay boxed in, no independence, its a very closed network, if you try to contact someone else there is a myriad of extra charges, and penalties, they automatically renew the account. I had my bank issued a new debit card so that they cannot auto renew me.

Date of experience: November 30, 2015

Thumbnail of user jacquih1
Washington
1 review
3 helpful votes
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July 23rd, 2014

This online dating site is totally over run and hi-jacked by scammers! BEWARE... The few honest users you may stumble upon are few and far between. If you've had any experience with the low life predators out there, spare yourself...

Date of experience: July 23, 2014

Thumbnail of user lynns25
Colorado
1 review
2 helpful votes
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September 21st, 2013

This is a scam site. You're charge an up front fee and then they want "coins" to email of contact other members, ethics is about $2.00 per connection. And they don't deliver emails unless you boost, which again is $2 per time. What a rip! I've written the Colorado AG Office and they tell me I'm not alone in my complaint. Stay away!

Date of experience: September 21, 2013

Thumbnail of user sabrinag13
California
1 review
0 helpful votes
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September 23rd, 2016

After being a member for only 2 weeks or so, I did meet exactly one quality person whom I dated on and off casually and later that year as a steady for some time on Zoosk. We still see each other casually. They were from another country, well educated, and respectful of me, but had yet to get their green card through their sponsorship job although they expect to do so. However during the times I was open to meeting others when there was no commitment established between us I heard 90% of the time from people from other countries and ethnicities. I did not find this site helpful toward meeting someone who was an American citizen.

Date of experience: September 23, 2016

Thumbnail of user triciab3
New York
2 reviews
4 helpful votes
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September 29th, 2014

Worst dating site ever. Really horrible. No way to filter your results (e.g., location) and they don't tell you about the coins until after you've signed up. The quality of people there is really really poor. I tried to cancel and get some money back and they said no. Best I could do was to make sure my membership doesn't renew in 65 days. POF was better than this, and I was with POF YEARS ago. It's probably better now. These zoosk people should be shut down. I just saw a commercial for zoosk and NONE of it was true. STAY AWAY. I wish I had researched the reviews before joining.

Service
Value
Quality

Date of experience: September 29, 2014

Thumbnail of user nigelz2
Australia
1 review
0 helpful votes
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April 16th, 2015

Been 10 months on Zoosk and must admit, one of the best and cheapest ways to get someone for a casual relationship! If you know how to make a conversation and can put a smile on a female, you're the MAN! $79 annual fee I've paid is not even noticeable when I look into my phone directory - 178 females and had fun with more than 95 already!

Date of experience: April 16, 2015

Thumbnail of user janicej12
Alabama
2 reviews
1 helpful vote
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July 13th, 2015

With so many professional people on facebook, it only makes sense to join a dating site associated with them. I have finally met the man of my dreams on zoosk and do not need to look any further... Thanks...

Date of experience: July 12, 2015

Thumbnail of user barrys58
GB
1 review
3 helpful votes
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December 2nd, 2016

First off it expensive constant spend to play their stupid game carousel even thou you pay top price to join half are not paid up members so cant reply anyway scammers galore if you report nothing is done so to protect their income monitored in all you write in your profile what a waste of time and space stay well clear and save your hard earned cash

Date of experience: December 2, 2016

Thumbnail of user allinal
California
1 review
0 helpful votes
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May 31st, 2016

I liked the fact that this site has "verify picture" option. It nicely filters scammers and fraud. So, first thing, please ask to verify pictures everyone you approach. Even though it's overwhelming to have hundreds of emails to go through, it's well worth it if you're focused on finding the one.

Tip for consumers:
You have to know what kind of relationship you're looking for: focusing on it helps to find exactly what you're looking for. It's OK to change your mind later and rewrite your profile if that setting didn't work for you. I did that three times until I realized that the only relationship worth of investing time, money, and life is the one where you're exclusive and heading toward growing old together.

Service
Value
Quality

Date of experience: May 31, 2016

Thumbnail of user aprilg21
Texas
1 review
0 helpful votes
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May 16th, 2016

This site is amazing. Found my soulmate 6 1/2 years ago and we are still going strong. The only issue is that I wish for future users is that there becomes a way to earn more coins buy doing surveys, playing fun games so the they can read their messages not everyone can afford to pay the subscription fee on a what if. Just being able to chat or read a message can change someone's life. But charge if they want to send other things through Zoosk..

Date of experience: May 15, 2016

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About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk