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    Zoosk

Zoosk

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Overview

Zoosk has a rating of 2.4 stars from 3,552 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 18th among Dating sites.

  • Service
    310
  • Value
    319
  • Quality
    281
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
View ratings trends
107
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How would you rate Zoosk?
Top Positive Review

“Be patient!”

Anthony M.
10/7/23

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Date of experience: 7/23/23
See positive reviews
Top Critical Review

“WOULD GIVE THEM "ZERO" STARS IF I COULD!”

O. A.
10/21/24

These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"! I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!

Date of experience: 10/21/24
See critical reviews

Reviews (3,552)

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Reviews that mention popular keywords

customer service (79) credit card (63) user content (1) soul mate (36) right person (26)
Thumbnail of user heidiz4
New York
2 reviews
0 helpful votes
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February 7th, 2016

Compared to Match, POF and others, Zoosk provided a much more positive online dating experience. Met some very nice, interesting people. Would have liked more control over search filters. I saved my preferences, but still others got through. It caused a conflict with 1 gent. Overall, a good value for the money. I didn't feel like too much time & effort was going into meeting people for my results. And I have met someone very special. ♡

Date of experience: February 7, 2016

Thumbnail of user chrisp134
New Hampshire
2 reviews
9 helpful votes
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December 9th, 2015

This service has potential, but is too expensive and wonky in how it works to make it a viable player. One of the most annoying things is that it never saves your search criteria settings, no matter how many times you save them, and it also suggests possible match that are way outside that criteria. It's arguably the worst of the dating sites in terms of the effort that people put into their profiles, although admittedly better than tinder. Sadly, lots of bottom feeder types on this site that don't read your profile and want to meet you.

Tip for consumers:
Look elsewhere. Expensive relative to the benefits.

Service
Value
Quality

Date of experience: December 9, 2015

Thumbnail of user davidp98
Australia
1 review
4 helpful votes
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July 24th, 2014

I am in South Australia. Everything negative that has been reported about zoosk on Jabber is absolutely true. I recently paid for 6 months subscription and cannot contact anyone. One " lady " contacted me after I supposedly sent a wink but I have never ever even seen her prior to her messaging me re. The wink. Zoosk now want me to subscribe AGAIN to find out her full message and contact her back! Not likely! I just wished I had read the reviews prior to doing my dough! David P.

Date of experience: July 24, 2014

Thumbnail of user mollyp8
Ohio
1 review
4 helpful votes
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June 30th, 2015

This site is ridiculous. They take $30 and then want you to buy more "coins", if you buy coins you become "popular". I am on the site now but once my month is up I am out of there. Very few respond; one guy had in his profile that he would be off the site on 5/25 and yet he was still on the site because Zoosk kept him on anyway. You are texting ghost for the most part. I have talked to a few guys but mostly I think they do not have a client base and use old customers that are no longer participating. Carousel is like the stupidest thing I have ever seen.

Service
Value

Date of experience: June 30, 2015

Thumbnail of user christopherw48
New York
1 review
25 helpful votes
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September 9th, 2015

I was pressured into trying a dating site and told about zoosk. After a little while I set up my account and started browsing the carousel and searching locally. Waste of time. No one responds because they don't have memberships. You need coins to boost yourself but you're limited to 40 a day and they cost a fortune. It's just a big money scam. You're better off spending money elsewhere. Happy relationship hunting- it's just not happening on zoosk.

Date of experience: September 9, 2015

Thumbnail of user amandak61
New York
2 reviews
1 helpful vote
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November 8th, 2016

But it was! Met the most amazing guy, someone who fits everything I've ever wanted or could ever ask for. I never would have found him if I didn't take a leap of faith with Zoosk. This is the only dating site I've ever tried and I'm glad I did!

Date of experience: November 7, 2016

Thumbnail of user travorist
Georgia
1 review
0 helpful votes
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October 12th, 2016

Zoosk had made a great improvement then any other dating site that verify someone photo video verification because there are so many scams and catfish go on and its tough to find someone. The woman i met was exactly who she said she was personality was mentioned on our date her height took me by surprise but she was the beautiful girl i ever met and gave me that chance to get to know her. So i want play this relationship out for keeps i dont want her thinking I'm still looking around lol. Thank you zoosk! :)

Date of experience: October 11, 2016

Thumbnail of user lakishad1
District of Columbia
1 review
0 helpful votes
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August 2nd, 2016

Zoosk is a perfect online dating site! I found that most people on here are genuine and really looking for love! The site is very easy to use and there are a variety of people on here so there's something for everyone! This is not a hookup site so the people tend to be more mature and can actually hold a conversation. Not saying that you won't come across some creeps (can't help that), but if you are very selective you will find those who are looking for the same things as you are and possible more!

Tip for consumers:
Post really good pictures!! It's the first thing people see so you must show yourself in the best way. Be honest though, don't post pics from 10 years ago...smh!

Service
Value
Quality

Date of experience: August 1, 2016

Thumbnail of user kb775
California
1 review
1 helpful vote
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August 9th, 2022

I checked out the website but decided not to purchase, 4 weeks ago. I'm still getting messages from members? Although Zoosk will not give me the messages. I have no intentions of joining this fake site. Guys, seriously, your getting pictures etc of non members, info you are paying for that you'll never get!

Tip for consumers:
You are getting fake members. My picture and info is going to guys that I cannot respond to.
It's fake!

Service
Value
Quality

Date of experience: August 9, 2022

Thumbnail of user louiset30
Texas
1 review
0 helpful votes
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June 15th, 2017

Miles doesn't matter. My love is moving from Wyoming to Texas for me. How awesome is that! I never dreamed of finding such a strong mutual love in my older years. I feel so blessed and am counting the days until he will be here to start our live together. 18 days to go. Thank you Zoosk. It has been an upward road to true love, but I am now at the top of the mountain.

Date of experience: June 15, 2017

Thumbnail of user mangalat
GB
1 review
2 helpful votes
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July 29th, 2013

This is a fake scam, I registered today and paid £71. When I try message someone it's saying "In order to protect the Zoosk community from spam we have established a limit on number of messages each member can send out. You have reached your limit and cannot flirt anymore at this time. Please come back at a later time" this is a bull$#*!. I am really disappointing, my money goes to waste.

Date of experience: July 15, 2013

Thumbnail of user vernont4
Virginia
1 review
1 helpful vote
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December 7th, 2015

This lady is absolutely incredible. I am looking forward to getting to know her and spending every available moment with her. We went on our first date to a local restaurant and actually shut the place down talking so much and getting acquainted with one another. I can't wait to see what the future has in store for us. Just may have been love at first sight.

Date of experience: December 7, 2015

Thumbnail of user jonnyr3
GB
2 reviews
3 helpful votes
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August 18th, 2013

If only I had read these reviews before I paid my money!

I have been on dating sites, off and on, for nearly ten years and Zoosk is just about the biggest waste of time in the UK. I am pretty certain that they computer generate messages of endearment from the opposite sex as well as telling you that fictitious people want to chat or meet up with you. I may be wrong about this but when I reply to these 'interested' parties, I get no response! I am a fairly hardened individual but this scam can be very cruel for some lonely hearts. I would say that there are very few genuine people on zoosk in the UK.
Tread with caution, be cynical and you will not be disappointed!

Date of experience: August 18, 2013

Thumbnail of user miguelb28
Canada
1 review
1 helpful vote
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April 20th, 2014

Claims to be free but isn't as if someone contacts you, you have to buy a membership to reply. I paid for one month and the only actual contact I had with anyone was with 4 Russian scammers(checked ip addresses, stories and pictures looked real- tricky!). Zoosk is crawling with them, very annoying, not worth the $$$

Date of experience: April 20, 2014

Thumbnail of user ninad62
Connecticut
1 review
0 helpful votes
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June 12th, 2019

I like someone really close in distance. But many matches are so far away. At least most people are willing to have a decent conversation. Mostly fun, real people here. I got lucky and found someone not too far, who is definitely worth the effort

Date of experience: June 12, 2019

Thumbnail of user donnam165
Massachusetts
3 reviews
1 helpful vote
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December 25th, 2016

A friend recommended Zoosk. I like how you get things verified, the carousel system, the profile, letting you know who viewed or winked. I have been on a few other websites... this seems like the best one! I found my forever, never thought it would happen... still single at 62, but that could change with this guy!

Date of experience: December 23, 2016

Thumbnail of user warrene5
Canada
5,132 reviews
4,777 helpful votes
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July 8th, 2014

Its always funny to see so many 1 star ratings then suddenly there is a high rating. Usually a 4 or 5 star "I love it" review! Usually by a fake account...

I tried Zoosk once. I left it wondering how many bots are there?

Current stats at the time of this posting.
525 reviews with 388 one star rating!

Tip for consumers:
Read all the bad reviews here and don't join zoosk.com

Date of experience: July 8, 2014

Thumbnail of user mm90
GB
1 review
1 helpful vote
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May 5th, 2014

I agree with the poster regarding fake views. I became suspicious when several apparently sane women would view my profile about ten times a day, including some that I messaged but with no reply.It certainly appears that if somebody has viewed your profile once, then every time they log in subsequently, you receive a viewed message. I think also in search mode, without clicking on the profile you generate a view.If I was a woman, and it appeared that the same person was viewing my profile 10 times a day, I certainly would not reply to any subsequent messages. What a truly horrible website/avoid!

Date of experience: May 5, 2014

Thumbnail of user chasem16
Florida
3 reviews
37 helpful votes
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August 21st, 2017

The scammers post a photo with a telephone number and the words "text me" added with text in the image. The service does little or nothing to police them. Also, mark the date your 30 days comes up or you'll get billed again.
One would think a paid subscription would grant you full access to everything available on the site. But Zoosk manages to create numerous ways to dupe you out of even more money.

Date of experience: August 21, 2017

Thumbnail of user jamest2084
California
1 review
11 helpful votes
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October 18th, 2021

This site is full of scammers. Keep your eye (men like myself) on any profile with only 1 profile pic. They will use words like "hello handsome". They will ask questions to things already answered in your profile and they will request pics of you despite you already having pics on the site. Save your money. It's already hard being alone but being alone AND giving this site money is even worse. Good luck with your search fellows!

Tip for consumers:
Don’t use it

Service
Value
Quality

Date of experience: October 18, 2021

Thumbnail of user elizabeths125
Maryland
1 review
0 helpful votes
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January 19th, 2016

I tell you I never thought a relationship could be this great! And sometimes just looking in your close area you may be missing out on a perfect match! I fell in love with the greatest MAN I have ever known! I would 100% recommend anyone that is wanting a relationship that is compatible to come here! The best choice I have ever made! And we are now almost 3 years into our relationship! Thank you ZOOSK for saving us from another failed marriage! And he is an amazing father to my kids :)

Date of experience: January 19, 2016

Thumbnail of user marcol151
Netherlands
2 reviews
3 helpful votes
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December 28th, 2021

It's frustrating to waste money with no results. Zoosk is terribly slow and archaic with lots of dead profiles. They match you with people regardless of your search criteria. The carousel leads to nothing. Lousy and rotten site! They obviously mislead their customers giving them fake likes and matches. You get instant bot auto-responses. The longevity of profiles is tremendous, they are there for years, obviously outdated. Anyway, Zoosk was completely worthless in my experience. Search elsewhere, try other options, don't be fooled by Zoosk and don't let them con you into their shady and phony "dating" kingdom. Zoosk is worthless, time is precious!

Date of experience: December 28, 2021

Thumbnail of user joshuam110
Florida
1 review
2 helpful votes
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June 11th, 2017

Their business practices are scam-like and exploitative. On top of charging you a membership at 20$ a month for access to half of a dating site, they constantly press you into spending more money on basic features. I can't even tell if the people I'm looking at are capable of replying or not. It's frustrating and I have never felt so ripped off.

Date of experience: June 11, 2017

Thumbnail of user narellem
Australia
1 review
13 helpful votes
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August 24th, 2014

Very hard to get anywhere with this site. They are thieves. If you must even try it, use a temporary credit card to subscribe! Otherwise you will not be able to cancel your subscription! I have sent them about 5 emails, and still have no response, so I've had to cancel my card and get another one. Not to mention the whole coin thing is ridiculous!

Tip for consumers:
Use temporary credit cards only!!

Service
Value
Quality

Date of experience: August 24, 2014

Thumbnail of user tricias20
Illinois
1 review
0 helpful votes
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December 25th, 2016

You can use Zoosk as a safe way to get to know people by chatting and sharing photos through the website. Easy to use before you decide to take it a step further outside of Zoosk. I also like the privacy factor - you get to accept or decline chats with others rather than being blasted with chats and messages you don't really want. I connected with a few people and in the end met someone that appears to be a real "match" pretty quickly. All of what i would consider "connections" were matches "Zoosk" found for me. The ones that didn't go further were mostly due to distance between where we live. So it seems whatever the people at Zoosk are doing to match couples up really works!

Service
Value
Quality

Date of experience: December 24, 2016

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About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk