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187 reviews
hoteltonight.com
I recently had an incredibly frustrating experience with HotelTonight and their partner hotel, Naples Garden Inn. I... read more
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Detailed Ratings

Service
37
Value
36
Shipping
12
Returns
22
Quality
31
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HotelTonight
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256 reviews
wyndhamhotels.com
New pet fees are a surprise. We have never paid pet fees. Unfinished remodel of elevator. The ceiling panels are out... read more
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Detailed Ratings

Service
143
Value
143
Shipping
0
Returns
0
Quality
140
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Wyndham Hotels and Resorts
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230 reviews
orbitz.com
I booked a car rental through Orbitz and was quoted a price of $157.51 including "all mandatory taxes and fees". I... read more
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Detailed Ratings

Service
47
Value
46
Shipping
13
Returns
37
Quality
40
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Orbitz
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235 reviews
reservationstays.com
Tricked into using their site when I thought I was using the hotel site to book. Up-charged massive fees and "tax... read more
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Detailed Ratings

Service
146
Value
126
Shipping
52
Returns
88
Quality
114
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Reservation Stays
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385 reviews
travelocity.com
Travelocity failed to tell me that the local rental agency did not accept debit cards so my rental was canceled and... read more
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Detailed Ratings

Service
71
Value
66
Shipping
17
Returns
32
Quality
52
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Travelocity
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243 reviews
cheapfareguru.com
They make it impossible to change a flight, they keep making changes without my knowledge. Very unprofessional and... read more
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Detailed Ratings

Service
91
Value
82
Shipping
26
Returns
49
Quality
77
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CheapFareGuru
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262 reviews
cleartrip.com
The Cleartrip app promises Cleartrip for work fare for flight bookings. I chose this fare with an option for date... read more
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Detailed Ratings

Service
71
Value
69
Shipping
46
Returns
57
Quality
66
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Cleartrip
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276 reviews
loveholidays.com
Love holidays do not check hotels and claim hotels offer services they don't like air conditioning. Very poor... read more
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Detailed Ratings

Service
179
Value
166
Shipping
92
Returns
102
Quality
151
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Loveholidays
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371 reviews
goibibo.com
I am extremely disappointed with the service I've received while trying to resolve my refund issue. Despite... read more
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Detailed Ratings

Service
81
Value
77
Shipping
60
Returns
61
Quality
68
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Goibibo
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500 reviews
makemytrip.com
A very bad site. Disregarding customers' time. Changing a ticket took more than a week and the trip was lost. In... read more
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Detailed Ratings

Service
173
Value
165
Shipping
120
Returns
134
Quality
158
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MakeMyTrip
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367 reviews
kissandfly.com
I bought two tickets on a charter plane on the Iasi-Heraklion route through kissandfly and I had the most terrible... read more
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Detailed Ratings

Service
164
Value
160
Shipping
126
Returns
149
Quality
155
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Kiss&Fly
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507 reviews
bravofly.com
Rubbish website, take money very fast within 3 mins straight say booking cancelled, in the end I double confirm, they... read more
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Detailed Ratings

Service
164
Value
156
Shipping
107
Returns
132
Quality
144
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Bravofly
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428 reviews
traveluro.com
SCAM SCAM. Went to hotel on the day and traveluro hadn't sent our booking to the hotel at all. Called customer... read more
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Detailed Ratings

Service
278
Value
272
Shipping
0
Returns
0
Quality
273
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Traveluro
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422 reviews
vayama.com
I bought a flight that I could not use them. I rang to the Vayama Customer Service and they told me that I will get... read more
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Detailed Ratings

Service
23
Value
21
Shipping
11
Returns
15
Quality
16
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Vayama
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770 reviews
hotwire.com
Hotwire charged my credit card FIVE TIMES for a total of $6500! They didn't send me an email so I have no itinerary.... read more
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Detailed Ratings

Service
169
Value
162
Shipping
61
Returns
102
Quality
141
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Hotwire
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547 reviews
opodo.co.uk
It would have been a good idea to have read some reviews before choosing them. I didn't. I choose them because of the... read more
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Detailed Ratings

Service
147
Value
137
Shipping
82
Returns
110
Quality
130
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Opodo
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4,407 reviews
agoda.com
Agoda are a total rip-off - they are either totally incompetent or scammers! I recently booked a 'single room with a... read more
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Detailed Ratings

Service
757
Value
724
Shipping
325
Returns
434
Quality
624
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Agoda
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892 reviews
lastminute.com
I am very disappointed with how long it takes to get things done. It feels like I've been taken hostage by... read more
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Detailed Ratings

Service
240
Value
218
Shipping
129
Returns
156
Quality
189
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lastminute.com
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1,585 reviews
expedia.com
Like someone wrote before, my booking date was changed without my permission. I asked for a refund but they denied it... read more
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Detailed Ratings

Service
287
Value
264
Shipping
96
Returns
176
Quality
225
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Expedia
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1,750 reviews
homeaway.com
When VRBO/HomeAway 1st began it was awesome service but appears they've hired the greed mongols and here's how they... read more
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Detailed Ratings

Service
119
Value
104
Shipping
30
Returns
50
Quality
95
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HomeAway
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1,119 reviews
trip.com
Unfortunately, my experience with trip.com has been very disappointing. Just a few days before I was supposed to... read more
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Detailed Ratings

Service
598
Value
562
Shipping
355
Returns
449
Quality
507
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Trip.com
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1,250 reviews
vacasa.com
Rustic River Paradise in Baring WA. Booked via Booking.com it is however a Vacasa managed property. The place was too... read more
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Detailed Ratings

Service
763
Value
706
Shipping
154
Returns
255
Quality
568
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Vacasa
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2,081 reviews
airbnb.com
Airbnb has the worst customer service I have ever dealt with in my life. No support when things go wrong. I didn't... read more
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Detailed Ratings

Service
555
Value
511
Shipping
174
Returns
285
Quality
464
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Airbnb
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6,156 reviews
justfly.com
Bait and switch. They advertise lower prices then get all your information (including credit card) then after you hit... read more
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Detailed Ratings

Service
709
Value
671
Shipping
297
Returns
490
Quality
584
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Justfly.com
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1,995 reviews
vrbo.com
Prior to Expedia purchasing VRBO.com, it was an excellent place for vacation home owners and travelers to exchange.... read more
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Detailed Ratings

Service
443
Value
398
Shipping
111
Returns
201
Quality
341
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VRBO

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