Adore Me FAQ | Sitejabber

Question:

Yes i wasn't aware of the 40 monthly fee i have 156.99 dollars for store credit can i choose the amount worth of merchandise because i have cancelled the membership and not be charge any more money on my credit card? i tried calling you'll yesterday for 30 min no answear! Yes i wasn't aware of the 40 monthly fee i have 156.99 dollars for store credit can i choose the amount worth of merchandise because i have cancelled the membership and not be charge any more money on my credit card? i tried calling you'll yesterday for 30 min no answear!

Answer:

Exact same thing is happening to me right now. This company is completely awful. They need to be sued.

By Debrah B. over a year old

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Question:

When in the heck is my order going to be shipped, its been almost a month....???????? When in the heck is my order going to be shipped, its been almost a month....????????

Answer:

Good luck on your order. My order must be with your order.

By Tom C. over a year old

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Question:

How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that? How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that?

Answer:

3 to 5 business days for shipping and 1-2 days processing is a bunch of crap. Thats to lure you in. Once you are a customer shipping and processing gets worse.

By Keisha W. over a year old

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Question:

Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when? Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when?

Answer:

I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed.

By Mari Y. over a year old

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Question:

I need to speak with someone in customer service about my order. the phone number won't go through and i have sent 2 emails now. been waiting on order, in tracking it, it was all the way here and never delivered but routed back to there and tracking says left days ago for here,,please contact me

Answer:

I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed. This is a joke! Stay away they lie

By Mari Y. over a year old

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Question:

Hi, i would like to exchange my sleepwear , but there was tag with information (bar code and size) attached with plastic string. i cut that out and now i cant find it. can i still exchange the product?

Answer:

I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed.

By Mari Y. over a year old

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Question:

I would like to exchange my garments, but did not keep the labels. is that a problem? I would like to exchange my garments, but did not keep the labels. is that a problem?

Answer:

I am having problems with a return to Adore me so beware. They charged a $15 penalty per set because the return was "incomplete". I literally tried on the items, they did not fit and I put them back in the box and mailed them back. I had to call customer service and it looks like they will remove the "penalty" but I am not sure yet.

By Sue B. over a year old

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Question:

Hello, why don't you answer your customer service number? Hello, why don't you answer your customer service number?

Answer:

Because after reading the comments here! They are Con Artist... Hope this helps.

By Lynn G. over a year old

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Question:

Where do i find the skip the month button in my showroom? i cannot find it anywhere, and i cannot get through on the phone to ask.

Answer:

Hello Julia, Thank you for your message. In order to not be charged, but still retain the VIP status, you can simply log into your Adore Me account, access "My Showroom" zone between 1st and 5th of the month, and just press the "Skip the month" button located on the left side of the page. Using this option, your account won't be automatically charged and you can place an order whenever you desire. Let us know if you have any further questions. Best, Adore Me help@adoreme.com

By Adore M., Adore Me over a year old

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Question:

I'm a new subscriber to adoreme, and i'm kind of worried about the sizes. so if i am a 34d at vs, will i be a 34d as well at adoreme or 36 d? i read reviews about how bra sizes aren't accurate. thanks! I'm a new subscriber to adoreme, and i'm kind of worried about the sizes. so if i am a 34d at vs, will i be a 34d as well at adoreme or 36 d? i read reviews about how bra sizes aren't accurate. thanks!

Answer:

Their sizing is all over the board. They aren't even consistent with themselves. Also, if you can't guess how one of their items maybe sized and you would like to return because it doesn't fit, they will charge you a $5.95 restocking fee even though they advertise free returns.

By Jessie M. over a year old

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Adore Me Questions & Answers

When in the heck is my order going to be shipped, its been almost a month....???????? When in the heck is my order going to be shipped, its been almost a month....????????

How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that? How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that?

Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when? Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when?

I need to speak with someone in customer service about my order. the phone number won't go through and i have sent 2 emails now. been waiting on order, in tracking it, it was all the way here and never delivered but routed back to there and tracking says left days ago for here,,please contact me

Hi, i would like to exchange my sleepwear , but there was tag with information (bar code and size) attached with plastic string. i cut that out and now i cant find it. can i still exchange the product?

I would like to exchange my garments, but did not keep the labels. is that a problem? I would like to exchange my garments, but did not keep the labels. is that a problem?

Hello, why don't you answer your customer service number? Hello, why don't you answer your customer service number?

Where do i find the skip the month button in my showroom? i cannot find it anywhere, and i cannot get through on the phone to ask.

Can’t see your question? Ask to get answers from the Adore Me staff and other customers.

Adore Me Questions & Answers

When in the heck is my order going to be shipped, its been almost a month....???????? When in the heck is my order going to be shipped, its been almost a month....????????

How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that? How long does it take for shipping to u.s address ? do u receive it in 3 days or later than that?

Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when? Hello:). i really like some of your styles but i can't get color combinations that i like in 36ddd. will you be getting more in my size and when?

I would like to exchange my garments, but did not keep the labels. is that a problem? I would like to exchange my garments, but did not keep the labels. is that a problem?

Hello, why don't you answer your customer service number? Hello, why don't you answer your customer service number?

Where do i find the skip the month button in my showroom? i cannot find it anywhere, and i cannot get through on the phone to ask. Where do i find the skip the month button in my showroom? i cannot find it anywhere, and i cannot get through on the phone to ask.

Can’t see your question? Ask to get answers from the Adore Me staff and other customers.

Where do i find the skip the month button in my showroom? i cannot find it anywhere, and i cannot get through on the phone to ask.