Amazon

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I have ordered a few times on Amazon and it went well except for 1 item. Now, after more than 1 week i am still not in contact with someone that can explain why and who deleted my account and find a solution for my issue. I have been forwarded 5 times by different people and offices without any information.
This is not the great customer service you wish you have.

Please come back to me with an answer and proper guidelines instead of inning money without something in return.

Ordered a set of 8 Fuel Injectors for a Ford Van, promised next day delivery. Next day a shipping envelope, NOT large enough to hold order was delivered to house with, the flap having never been sealed. The removal strip, which you pull off to seal envelop was still in place. When Amazon was contacted, the said it would take a couple weeks for them to determine what happened, so we had to order another set from a different vendor to repair my vehicle, so now payment two for parts.

Heaven help us but Amazon IS a health hazard, I say this because on more than one occasion, has sent me skin care and cosmetics that have Obviously shown that they have been used, this hurts the seller and their business, Amazon has a way of tainting a great product due to their inability to separate used goods from the new. I received a great name blush today that was so obviously used. I can't even fathom why Amazon does this and it is done so often that it is not a mistake. I hope you can see the actual wear on the side of the blush itself and how dirty the compact is……and sold to me as new

Amazon use to be one of the best places to go to for honest reviews of products. Now it has been flooded with 5 star fake reviews to the point that you can buy a 41/2 or 5 star product that is extremely poor- and absolute rip off. I have placed several honest reviews, and they never publish them yet tell me in email they have!

Paid good extra money for next day delivery. Amazon said it was coming on time. Late in the day I called to inquire about order, I was told it was sitting on the line in the distribution center, not moving, and unknown when I would get it. This morning, another day later, still not shipped, no delivery time listed on a next day delivery. I should have checked elsewhere first for my item, Ebay, Walmart, Direct from a seller, maybe even Temu. This is a part for a heating system, starting to get some cold nights here in the northeast.

Multiple late deliveries this month (Dec 2024), including a "delayed just before shipping" that was hard to cancel. Started including ads in my Prime Video feed earlier in 2024, and changed 4K streaming into a premium option. Prices changed minute by minute during this year's Black Friday sale, found a few bargains at 2am that were gone the next day. About a 2/3rds chance of a next day order actually arriving on time, still useful if you can wait 3-4 days and get a good price.

We spend a fortune at Amazon. They have been pretty great as far as ordering stuff. One MONTH and one week, so 5 WEEKS AGO, My husband got locked out of his Amazon account. He has called every single department, every single day to get them to fix this. I've never seen so many ignorant people working for such a great company, in my life. Now he has all Perscriptions with Amazon pharmacy, he is our of all Perscriptions and after 5 weeks of calling every department, fraud, corporate, HR, still nothing. They don't care and won't fix it. Anyone have any ideas what we should do or if has happened to others?

Amazon Prime has given me the WORST support of any company I have ever dealt with! It is almost 10 days and I still can not log in to my Prime account. I am unable to get the OTP on my cellphone. I have tried 5 times to get phone support. I keep getting told that they have sent my cellphone number to a group that can change my account info. Nothing ever happens! One time they referred me to a link where they wanted a copy of a driver's license, passport, or some government issued ID. I sent them a copy of my passport. Still nothing! I am paying for a service I am not getting. I tried cancelling my account. You need an OTP to do that!

I've been really frustrated with their service. The prices aren't always the best and there have been too many issues with third-party sellers. Returns have become a hassle and the customer support doesn't always help. They definitely slipped in terms of quality and service.

I purchased an item from Amazon and returned it on Aug 7th. When I called to check on my refund they ask me to send my ID. I was very uncomfortable with doing this and was told if I didn't I could not get my $159 dollars back. The representative was extremely rude and so was her supervisor. I feel this is unfair treatment and an act of theft for a company not to refund a person when the item was sent back. I need assistance with this matter, to stop this fraudulent behavior.

Amazon is beginning to fall downhill. They are selling bad parts on their site. You have to get insurance with EVERYTHING you buy. Cause customer service is HORRIBLE. If you buy something from their site and the product is no good. They will do nothing to fix the situation. They will tell you to file a complaint with the Attorney General. Tread lightly with them. I would never recommend Amazon to anyone. Shopping on Amazon is like a gamble now.

I'm starting to get frustrated with Amazon. I ordered a flower vase and it arrived broken. Returning it was such a hassle. Their quality control has gone downhill.

Completely fraudulent company (thieves)
They steal from their customers! They lied and said they refunded me 8 times! These people should be in jail along with their whole executive office!

Order placed with Amazon on Friday Sept 27. On Sept 28 I received an email from Amazon stating that my order will be delivered on Oct 2nd. Sept 30th I received an email stating that my order was now going to be delivered on October 3rd. Well today is October 7th and still no order. It takes two weeks to ship and receive a 4 item (USA based products)?
I spent two days searching and have found 2 companies that can deliver in just 4 days, & one company as all four products and for less. So Bye Bye Amazon

Have lost so many packages of mine and when they don't follow simple delivery instructions my package was stollen twice and they closed my account. 👎🏼👎🏼👎🏼

Amazon is a fraud. Their reviews are false and misleading. Their customer service agents are from the lowest part of the barrel they can find. They read you a script from a card and do nothing to help.
Tgey delayed a package for 5 days with no justification and nothing letting me know.
Then when I try to get a refund they lie to you and either say it shipped or tgey can't give you a refund because it posted already.
FALSE ADVERTISMENT, FAKE REVIEWS, AND INCOMPETENT CUSTOMER SERVICE. THE RECIPT FOR DISASTER.
SEE YOU IN COURT AMAZON!

Amazon will never deliver your package on time because they do not care about there customers. They have so many people hooked on them to care what people think. Customer service is a joke to them. The only way they will listen to anyone is for everyone to stop buying which WILL NEVER HAPPEN. SO I CIVE UP.
GOOD LUCK

About this item
ELEGANT DESIGN: Elevate your home decor with our recycled cotton throw blanket for the couch, a stylish and comfy addition to your living space. This textured throw blanket in a charming herringbone weave exudes rustic charm, helping make these throws an ideal choice.
YEAR-ROUND COMFORT: Our lightweight, soft, breathable, and moisture-absorbent bed throw is designed to provide unparalleled comfort throughout the year. Crafted with meticulous attention to detail, provides warmth on cold days, and comfort on warm days
ALL NATURAL, HYPOALLERGENIC, PREMIUM QUALITY: Made from 100% Oeko-Tex certified cotton, and is fade resistant. Does not contain any harmful chemicals. Our throw is skin-friendly for you and your family. It is pre-washed and will stay cozy for years to come.
PERFECT GIFT: Our thoughtfully designed packaging transforms our fall blankets into a perfect gift for you and your loved ones, making every moment feel special and memorable that warms both hearts and homes.
Fall-Ready Comfort & Warmth: Embrace the cozy vibes of autumn with our Recycled Cotton Throw Blanket in light brown. Perfect for snuggling on chilly evenings this soft machine-washable blanket is ideal for adding warmth to your couch bed or picnic outings. Its elegant herringbone design complements any fall decor making it a thoughtful gift for loved ones. Celebrate the season with a blanket that not only provides comfort but also brings a touch of eco-friendly charm to your home!

Amazon has lost my package, now I must do review and another month after investigation they will only come back to me. NO refund or even resending of Item. Absolutely unacceptable! I have not even received the email to compile my report!

I haven't received my gift cards from Amazon or apple. I am not thrilled this was stuff I needed for Christmas. I never had issues before till now!

My name is Ercan Guden I am Canadian coustemer I never had shopping Amazon USA but Amazon prime was charged my credit card over 5 and half years I was have Canadian prime but how should I know how they been charged my credit card I canceled my prime account more than couple years I tough it was no longer charging me when I see in my credit card being charged again I made a contact with Amazon canada they told me Amazon us been charged to my credit card this is totally scam I am being scammed by Amazon I tough Amazon is one company. I am never live in never do any shopping from US Amazon some how they have my account mixed up now they can only refund me 12 months not for all this is totally scam

Date of experience: October 22,2024

I have been an Amazon buyer for six or seven years, I am a Prime member and buy quite often, because I changed the eBay platform to Amazon, and the pandemic taught me to buy everything online, which turned out to be very convenient. Recently, Amazon delivery has become worse and worse, trying to find out something from the support service is useless - this is the worst support service that can be, they do not solve anything, they say routine phrases, i.e. An absolutely useless sigmentn that can be used if did not return the money and then from the fifth time. And today an extraordinary incident happened... I made three orders on September 5, delivery should be on September 7. I receive a message that one of the items in the order (a box that I ordered as a gift to give for $109 it to her on September 8) will be delivered on September 12, as the support service said, USPS is to blame, to whom the delivery was transferred, but six other items will not be delivered either, although the delivery was supposed to be done by Amazon. The support service simply mumbled and talked some nonsense to this. Many things and all sorts of things have happened, but apparently there are so many clients that one more or one less - no one will notice. It is very convenient - to take money, and deliver not when promised, but when it is convenient for Amazon, and maybe never. Summary: completely unexpectedly, Amazon has quietly turned into the worst delivery service, it is not worth talking about the clowns from the support service - it's just a circus. If this continues, the owner of Amazon, thanks to his employees, will become a beggar. Who would want to order goods that are not delivered. It is clear that the owner himself does not read these reviews, which is a pity...
P.S. After the stress of yesterday, Amazon delivered food for my pet, and today USPS brought a box for jeverly. I'm just wondering, is it really necessary to spend half a day finding out and proving something in order to get what you paid for within the time specified by the company!? Where is the world heading...