DealsMachine Questions & Answers

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Here’s what consumers have asked with answers from DealsMachine staff and previous consumers.

46 questions answered
15% answered in 1 day
Question:

Answer:

Dear Richard, Thank you for your question. There is no telephone number there and we are trying to fix this issue. But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

I placed an order but it redirected me back to shopping cart and it was empty?

Answer:

If you did't pay for it all ok. Check your bank transactions and cancel payment. Arty1

By arthur m.
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Question:

This letter from laurentiu m. is written in chinglish so is obviously sent in by a deals machine staff member, so, why do deals machine go to such lengths to maintain their bad image, wouldn't it be better to operate legitimately?.

Answer:

Dear richard b., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any issue. This is the link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :(

Answer:

Dear Natalie H., Thank you for your message. Please rest assured the item is checked before it is shipped out. As you know, we need the detail information to check the issue. Could you please send us the detail information to this link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Is it legit? some one who all ready order from this place?

Answer:

Dear Brikity N., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any other issue. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

How does deals machine decide who to treat badly and who to treat with respect as customers, i ask because i would like to know why i was chosen as one to be treated badly

Answer:

Well, first & foremost, I am only a customer of Deals Machine, & by no means am I a paid professional spokesperson. Having said that, let me say that in any transaction there is always the possibility for error. After a quick once-over of your review, it appears that your product was damaged during the shipping process. Without knowing the specifics of your experience in attempting to rectify the outcome of your purchase; keep in mind that these products will change hands many times before they reach their destination. Again, without knowing specifics, how the situation is presented to Deals Machine, and also how the presentation of the situation is perceived by Deals Machine, may determine the outcome of the experience. I only mention this because I've come to understand that the 2 buisness philosophies of the East & the West are very dissimilar, & are by no means administered from the same template. Unfortunately, the only satisfactory way to acquire closure to your experience, is to get it from Deals Machine themselves. J Lance.

By J-Lance P.
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Question:

What is the maximum time a shipment takes to canada?

Answer:

Mire pedidos pagados, pues después de pagar ya no estará en el carrito, si no está en pedidos pagados cancele el pago en su banco y escriba a Deals Machin, le responderán y le darán las instrucciones

By Neifren F.
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Question:

Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them.

Answer:

Dear David T., Thank you for your important feedback. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Answer:

Dear Gaduparthi, Thank you for your question, we apolofize for the inconvenience. Please provide us your order nuber, we will check this issue for you. Looking forward to hearing from you. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Hello, i want to know about ulephone touch 2, do you have black color in stock? do i get a case for it for free? what is my gurantee after paying that i will get the goods?

Answer:

Hi, you could buy the smartphone(Ulephone be touch 2) from us, we have it in black, it comes without a case, you have no problem buying from us, we use ''PayPal' the most secure payment online: http://j.mp/Ulefonebetouch2

By Leo P.
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Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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