I would like to know that after receiving the dress and jacket for a wedding in May, the jacket isn't the same measurements I gave them, its full of marks and flaws in the material and the dress is sooo bad I can t wear it. They have made it completely incorrect and again its not been finished. I have tried to communicate with them and all they said was take it to the cleaners to get pressed! I need a refund instead.

Question

Dylan Queen UK Questions & Answers

622 reviews

56 questions & answers

Ask a question See all questions

I would like to know that after receiving the dress and jacket for a wedding in May, the jacket isn't the same measurements I gave them, its full of marks and flaws in the material and the dress is sooo bad I can t wear it. They have made it completely incorrect and again its not been finished. I have tried to communicate with them and all they said was take it to the cleaners to get pressed! I need a refund instead.

asked by Paula L. on 3/3/16

1 Answer

Add your answer

Ask a question

Get answers from the Dylan Queen UK staff and other customers.

Tracy L. · Answer 1 · 2016-04-09T05:41Z

Tracy L.

on 4/9/16

This is not a legit company they will not honor your product. If it doesn't fit they blame it on you for measuring wrong refuse to return or exchange, it's a horrible company and bring undo stress to any event coming up. Do not buy from them

Helpful (0)

Dylan Queen UK Questions & Answers

Add your answer

More questions about Dylan Queen UK

Ask a question