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Here’s what consumers have asked with answers from Gearbest staff and previous consumers.
Dear trevor, Thank you for your kind inquiry about your order. Please kindly note there will be updated delivery status online once the package arrives at a major transfer station. Please review more detailed information of shipping here: http://www.gearbest.com/about/shipping-methods.html We regret to tell you teh order number provided is not correct one. Could you please check it again in your account? We advise you contact us via message at support@gearbest.com with title"sitejabber Q&A from trevor g.+order number ". We will provided more information of the order for you. Thank you for your kind cooperation. Gearbest.com
Dear sushant, Thank you for your kind inquiry. Please kindly note we do not charge other fees except the item price. The shipping fees and other related fees in shipping are charged by the shipping company and the customs fees are charged by local customs. For more information of shipping, please kindly check it here: http://www.gearbest.com/about/shipping-methods.html Please review our FAQ to get more information of customs: http://www.gearbest.com/about/faq.html We kindly advise you contact us at this site for any question or issue: http://www.gearbest.com/about/contact-us.html We welcome your contact at any time. Thanks for kind support. Best Regards, Gearbest.com
Dear Ronald, Thanks for your feedback here. We regret that things do not work well with you. Please review our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html If any issue, we kindly advise you contact us at this site: http://www.gearbest.com/about/contact-us.html We are always here for your help. Please rest assured we will offer a resolution to you in the gearbeat account. Thanks for your cooperation and kind support. Best Regards, Gearbest.com
Dear Brian, Thanks for your inquiry about gearbest product shipment. Please kindly note we can ship product both from China and US. For more information of us, please check it here: http://www.gearbest.com/about/about-us.html Here is our shipping details: http://www.gearbest.com/about/shipping-methods.html We advise contact us at this site: http://www.gearbest.com/about/contact-us.html for any inquiry and advice. We are always here for your service. Thanks for your understanding and kind support. Best Regards, Gearbest.com
Dear manas, Thank you for your inquiry about shipment of this item. Please kindly note we ship this product to India. For more information of shipping, please kindly check it here: http://www.gearbest.com/about/shipping-methods.html If any question, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html Thank you for your kind support. Best Regards, Gearbest.com
Dear Mark, Thanks for your inquiry here. Please check our warranty and return policy here: http://www.gearbest.com/about/warranty-and-return.html. Here is our FAQ: http://www.gearbest.com/about/faq.html If there is any issue of your order, please feel free to contact us here: http://www.gearbest.com/about/contact-us.html Please kindly note our customer services are available 24/7 and will help to resolve any of your issue to your satisfaction. If there is any issue, we kindly advise you contact us at our support senter. We welcome your contact at any time. Thank you for your understanding and kind support. Best Regards, Gearbest.com.
Dear Tim, Thank you for your kind inquiry here. Please kindly click this link to get more detailed information of our warranty and return policy: http://www.gearbest.com/about/warranty-and-return.html Here is the detailed information of our terms and conditions: http://www.gearbest.com/about/terms-and-conditions.html If there is any issue or question related to your order, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html Thank you for your kind support. Best Regards, Gearbest.com.
Dear Janet, Thank you for your inquiry here. Please kindly note the order number is appreciated here. Once we get the information, we will provide the app for you. Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html Please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html Thank you for your cooperation. Best Regards, Gearbest.com
Dear Janet, Thank you for your kind inquiry here. Could you please kindly provide the order related to the item you asked here? Please kindly note once we get the accurate item information, we will provide resolutions to your question. For any after-sale issue, we kindly advise you submit a ticket to our support center at this email address: support@gearbest.com. We will try our best to solve any problem to your satisfaction. Here is how to contact us: http://www.gearbest.com/about/contact-us.html We appreciate your soon reply and understanding. Best Regards, Gearbest.com
Dear Kamal. Thank you for bringing this issue to our attention. We would like to express our sincere apologize for any inconvenience caused. For more detailed information of our payment methods, please kindly check it here: http://www.gearbest.com/about/payment-methods.html Please kindly check it here to get more details of the credit card verification issue: http://www.gearbest.com/about/verify-payment.html Here is our FAQ: http://www.gearbest.com/about/faq.html If you have any issue or question, please feel free to contact us here: http://www.gearbest.com/about/contact-us.html Thank you for your understanding and kind cooperation. Best Regards, Gearbest.com
