Hollar Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Hollar staff and previous consumers.

123 questions answered
14% answered in 1 day
Question:

How long is the shipping time

Answer:

Depends on where you're located, I think, but being in CA which is where the company also ships from, I've received my orders in as little as 3-4 business days ;). Really pleased with them so far!

By S V.
See more answers (2)
Question:

So it is basically just like wish? they take forever also. wouldn't get what i ordered for months.

Answer:

Hey Chasity! We guarantee you that Hollar is a legitimate website. We always make sure that your card information is saved in a very secure environment once your place an order. We are also registered with the Better Business Bureau for your protection. If you have more questions, you can send us an email at support@hollar.com or call us at 1.888.682.5119, we're open on weekdays from 7 am to 4 pm PST.

By Brittany B., Hollar Happiness Officer
See more answers (5)
Question:

I'm getting the "no more than 2 per order" prompt when making a purchase, but i'm purchasing 6 different items. any way to bypass this? the items in question are lego dimensions figures.

Answer:

Hi Andy! We'd love to look it up for you. Can you please send an email to support@hollar.com? You can also call us at 1.888.682.5119, we're open on weekdays from 7am to 4pm PST.

By Brittany B., Hollar Happiness Officer
See more answers (3)
Question:

Hi good morning, i need to know how long is the shipping time

Answer:

Unfortunately from my experience you can expect to wait 14 days or longer

By Sandra A.
See more answers (2)
Question:

I have a charge on my bank account from you and i know i have looked atyour site but do not recall ever placing an order and i have not received amy

Answer:

We're sorry to hear about your experience, Cindy! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!

By Brittany B., Hollar Happiness Officer
See more answers (2)
Question:

How long does free shipping take

Answer:

Hi Patricia The standard shipping time frame is 7-10 business days. Once the order ships out, you will receive another email with the tracking number. We hope this helps!

By Brittany B., Hollar Happiness Officer
See more answers (2)
Question:

When things are shipped to you, will they come to directly to an apartment door, or does it need to be a house or post office?

Answer:

Hi Jason Orders will be sent to the address that you fill out when you completed the order. It can be a house address or an apartment complex. We hope this helps!

By Brittany B., Hollar Happiness Officer
See more answers (2)
Question:

How long does it usually take to ship out a order?

Answer:

Hi Colleen! We ship all of our orders from our Hollar distribution center in Los Angeles, California. After the order is placed, the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays). You will receive an email confirmation with the tracking number once your order ships.

By Brittany B., Hollar Happiness Officer
See more answers (2)
Question:

Do the orders come together?

Answer:

Hi Simsim, Usually when you create an order, all of the items come in one package. However, if you have a large order, it many have more than one shipment.

By Brittany B., Hollar Happiness Officer
See more answers (2)
Question:

L have been trying to place an order. do have have to order a minimum of any one thing. everytime i click on to add another item to my cart it eliminates the item i order before. also, on some things it wont let me order just one. would be great to have order instructions on the website. would save alot of time and frustration

Answer:

Hi Linda, Yes we have a $10 minimum for each order. Because were all about saving you tons of cash, a $10 order minimum helps us keep our prices and shipping costs irresistibly low. On the product description, it should state the amount you are allowed to order.

By Brittany B., Hollar Happiness Officer
See more answers (2)

Can’t see your question? Ask to get answers from the Hollar staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Hollar?
Post Review