Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping, and great deals. Hollar ranks 17th among Discount Shopping sites.
Their prices are unbeatable. They have such a selection of products. You also get immediate cash off, without any of the hassles. The shipping is quick. Blink and its at your doorstep. Great company to order from. I'm glad I do.
I have employed holler shopping agency twice and both times they have come up with excuses for not to deliver. I've paid for the service twice and no one will give me a refund. Think twice before you hire this company
I have employed holler shopping agency twice and both times they have come up with excuses for not to deliver. I've paid for the service twice and no one will give me a refund. Think twice before you hire this company
Products used:
Cash
I ordered in April. Had shipping insurance that they offered at that time. No package received. I've been asking for a refund for months now, it's September. No product and now they send me $2 of my $47 purchase. Scam!
Tip for consumers:
I’ve been fighting for months to get either the products or a refund. Nothing!
Products used:
None. Did not receive the package.
Are you serious, placed an order on Saturday. Next time I went to app, they closed the account. Refuse to answer emails. But my moneys been removed from my account. Shady business. Prices change, they change in your order be very careful. Product are crappy
Tip for consumers:
Don't trust the price it's advertised for or what it initially says in the cart, CLICK EACH INDIVIDUAL ITEM IN THE CART TO GET THE REAL PRICE. ADD IT UP YOURSELF. PAY WITH PROTECTION
Heads up to all deal seeking creatures such as myself. Hollar.com is a great website with name brand, toys, makeup and household items, pantry food items also. The only thing I would suggest is be careful, some items they advertise for $2-$3, you can get at your local dollar tree. Otherwise I highly recommend this site!
Hi Angie — Thanks for sharing your feedback about our pricing! Our incredibly talented merchandising team scours the markets to get you the best values for the best price. Please rest assured that we'll be forwarding your feedback for a better Hollar experience.
Called twice in one week during my half-hour lunch break and after 25+ minutes waiting, no one answered each time. Used their main number *******119.
VERY sketchy - especially, when they're charging monthly subscription fees ( Club Orange) but won't provide basic customer service for you.
I wanted to cancel it because I don't see myself making any future purchases after I saw the quality of my first order.
Hi Sabrina — Your disappointment and concerns are certainly understandable. Due to the unexpectedly high volumes of e-mails that we have been receiving, we were not able to address your concern immediately. While this is no excuse for not being able to process your request, our management team is aware of this situation and are currently working toward a long-term solution. You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!
Their prices are unbeatable. They have such a selection of products. You also get immediate cash off, without any of the hassles. The shipping is quick. Blink and its at your doorstep. Great company to order from. I'm glad I do.
Wonderful! Thanks for sharing, Nagi. We’re always adding new deals, so we hope to see you soon! Have a wonderful day!
I see people complaining about out of stock items, but that has not been an issue... in 3 orders, only 1 item out of stock. Also had one item arrived broken (a $5 item) which was credited back immediately, no questions asked. Know up front shipment takes a week. Satisfied with my experience.
Hey Lorraine — Thanks for sharing your Hollar experience with us! We can’t wait to save you more $$$. Happy shopping. :)
Order a spray bottle for $2.00... the top doesn't even stay on. I realize it is only 2 dollars but can we ship what is ordered? Then you charge $4.95 to restock it after I send it back... BS. Called Customer Service and was on hold FOREVER! I am done. You sent me an email asking if I would recommend Hollar.com... not at this point. Also, I am receiving messages from my bank card that purchases are made in California on my card in the amount of $500.00. They cannot connect you or your staff to these purchases but I have no business in California other than Hollar.com retaining my bank card number.
We are terribly sorry about your trouble, Amy. We would like to make it right for you, you can send us an email at support@hollar.com or call us at 1.888.682.5119 if you have time. Also, we may have collected your payment information, but we assure you that it is saved in a very secure environment.
I have purchased from this site many times with no problems, but the last few times has not been good. They said 5-8 days, and took almost 2 weeks to even ship the order. Next order bought on 11-13 has not shipped yet. Purchased something else later in the day that my daughter wanted and needed the items by today, the 22, to take back as gifts in Afghanistan. Chatted with a rep who assured me the box would be here by today. Checked status: Processing! These are advent calendars that will be useless because they will take a month to get there if I ship them I am finished with Hollar.
We're sorry to hear that your orders did not arrive in our usual timeframe. This is definitely not the usual timeframe that we have, and please rest assured that we are working to address this. Please send us a note at support@hollar.com, or at facebook.com/shophollar with more details, and we'll see what we can do for your orders.
I bought a supply of disposable razors from Hollar and expected that if called itself a razor it would be able to shave reasonably well. These were 5 razors per $1.00 pack and in order to avoid shipping, I went ahead and bought 25 packs. To my shock, upon first trying this razor, made the literally painful discovery that it does not shave. It pulls! It jerks along shearing off about one out of every 10 whiskers while securely grabbing the other 9 and trying to pull out the entire follicle. I mean they even touted the Aloe Strip that further smooths shaving. Who adds an aloe strip to a razor that cannot cut a hair? Expect I will trash the remaining 124 razors.
Hi Bill — We're sorry for the inconvenience, and please rest assured that this is not the customer experience that we aim for. Would you be able to send us an email at support@hollar.com with the details of your order, please? We look forward to hearing from you, and seeing what we can do to make this right for you.
I'd give it zero stars if I could.
It was at first a site that seemed legitimate and went downhill from there. My first orders arrived on time and customer service was good when there was an issue.
Then they began adding different sellers to their site that had separate shipping costs that were very high. You'd have to be certain to click the Hollar only button and look carefully in your cart before purchasing because they try to hide the others at the very bottom of the page.
They also advertise store credit for referring friends but do not honor that credit but your associates will receive daily, yes daily, spam emails from them. That part was embarrassing and regretful.
My last and final order with them never even arrived. I waited and waited. I tried contacting them but was ignored. I did contact my credit card company.
DO NOT order from this company. Even if your first few orders are fine, there will likely soon be problems. I've read other reviews with similar issues I've had.
We're sorry to hear about your experience, Tonya! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!
Made order on 12/3 shipping said would be here on 12/13. This was a Christmas present. Have reached out to them multiple times no results no product no tracking number that is actually moving. Now it is 12/20 17 days! And still nothing. They will take your money and give you nothing!
We're sorry to that you did not receive your product yet, Nicci! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!
I ordered some items on June 10 and I still have not received them. It took almost a week just to arrive at the shipping facility once the order was filled and has been "in transit" since June 19. It hasn't even arrived at my local post office yet. I have NEVER waited this long to receive anything I ordered online. Good thing I don't need these items right away. Not sure if I will be ordering from them again.
* Hollar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are terribly sorry for the delay, Lori. We are now taking the necessary steps to avoid this issue from happening in the future. Please check out the private message that we sent you.
This is my first purchase with Hollar. However, delivery is slow and according to Hollar, delivery method used does not do online updates until order is delivered which could take up to 13 business days. Disappointed in method of delivery chosen since I don't need an online update if order has been delivered. When item arrived left ear volume is much lower than right and when I contacted Hollar to return, Hollar stated item must be unused yet they promise 100% satisfaction. Take your money elsewhere.
Hi Patricia — Thank you for sharing your feedback. We're sorry to hear about what happened with your order. We'd like to provide additional info as well as check up on your order and have sent you a private message. We hope this will be resolved as soon as possible. We're looking forward to hearing from you soon.
Ordered items for a raffle this weekend, and they are still not here. Ordered Aug 29, suppose to have 7 to 10 days shipping. No tracking as of yet, and generic response from customer service. Will not use again.
Hi Kimberly — We're sorry to hear about what happened. We're terribly sorry that your order hasn't shipped yet. We would be happy to look into this for you and see what is causing the delay. We have sent a private message to your account in regards to this concern. Kindly check it out.
They never mailed my order. Then when they did it was ten days late. Icing on the cake the piece of crab pillow pet I bought from them doesn't work. And now I get to wait 7-10 for my refund. Horrible customer service and horrible company. Do not buy from here
Hi Michelle— We apologize for the delay with your order. We’re in the process of moving warehouses and there has been a slight order delay. Our team is working around the clock to ship every order as soon as possible. It’s important that our customer’s have an exceptional Hollar experience and if there’s anything else we can do to improve your experience with us, just Hollar back.
Hollar isn't the same they use to be amazing had such good deals and sales, there's not and much stuff, they don't add new things as often, and most of the stuff I can get at 5 below. Some of the items are over priced. Shipping use to be free if you spent 19$ now it's 35$ some. Wish it would go back to the way it was in December
I ordered 2 products and paid for them. A week or so later i find out 1 of those products was sold out. Instead of contacting me i was given a refund which did not help me AT ALL. In the future if an item sells out it would be smarter not to sell the product also communication with customers is key to great success in a business!
Your disappointment is certainly understandable, Margarita. We are constantly looking for ways to improve our service and we appreciate you bringing this to our attention. It’s important that our customers have an exceptional Hollar experience and we will do our best to make it right for every customer. Please rest assure that your experience has escalated to our management team and that we're doing everything we can in order to prevent this from happening again.
I ordered my items a week ago. My order is still being processed. I've tried calling customer service to cancel the order because it's not going to get here in time for a birthday party. But everytime I call customer service I keep getting a dial tone. Can some one please help me with this. After this order is cancelled, or shipped NEVER again will I order from Hollar again.
Hey Ly — Our customer support team can be reached at 888-682-5119. Our hours are Monday - Friday | 7:00am - 4:00pm PT. You can also send us an email at support@hollar.com. We’d be happy to help you with your order.
Never received package they stated was shipped. Email correspondence with them has been less than professional. My credit card was charged, however they now state they cannot refund because my bank refused to accept. Thieves! Avoid!
Products used:
Received nothing.
I ordered back in May. They provide you with a bogus tracking site. The site says my items were delivered on July 14th. I never received any such package. Now I am getting the run around. Lesson learned I guess.
Products used:
Never received products.
I ordered a package on 6/27 and to date (7/12), it's still not here. My package was supposed to be here on 7/10. Hollar's package tracking says my local USPS has received it, but when I checked on the USPS website, it says it still hasn't shipped from its "partner carrier". This was my first time using Hollar and I really dished out $30, hopeful that they would be something great. Just a waste of time and money. Will not be ordering from them again, nor will I ever be recommending them. It's a shame. They showed so much promise. I guess the only people they'll deliver items to are people who they sponsor.
Hi Jamoni — We're sorry to hear about this experience. We've sent you a DM about your concern. Kindly check your inbox. Have a wonderful day!
I did not like this site one bit. I am a usual shopper of wish.com and I love wish. I thought I would branch out and try hollar.com since I enjoyed their advertisements on television, however, I was very saddened by the low quality of items that sell. I brought a hand held mirror that turned out to have some sort of film on it and could not come off. Therefore, the mirror was perpetually filmy and unable to see in it.
Overall, the products displayed on the site, in my opinion are not that great. But things sell for a dollar or so. I guess you get what you pay for.
* Hollar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize if you're not pleased with the items that you got. Your feedback will be brought up to the proper team.
I will never order from here again. 1. the prices of the items are not cheaper then target or walmart 2. If you want to return an item you have to pay a restock fee and pay for your own shipping.
NEVER AGAIN
Hi Cherry— If you’re not 100% satisfied with our products, please send our support team an email at support@hollar.com detailing why. I’m sure we can work together to find a solution!
I bought a couple
Sets of glass containers for storing leftovers and I have to say I
T was a waste of money... the packing was terrible so some of the containers were chipped... really just another If It' s too good to be true It usually Is... just know It's dollar store quality and really not worth the money. I read some comments about slow shipping but mine was shipped pretty fast... just use some common sense...
* Hollar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We know that this is truly a disappointing experience for you, Jan and we are very sorry. We sent you a direct message for us to further help you.
Hollar is the ultimate mobile destination for cool products at incredible deals starting at $1. Featuring thousands of items from toys and electronics to home, beauty and apparel – including unique curated gift and party collections – Hollar is all about the joy of discovery.
Early in 2015, Brian Lee and David Yeom caught up for lunch. Both with humble beginnings, they reminisced about shopping at dollar stores as kids. They both agreed: everyone loves a great deal. So what if there was an easier, more exciting way to discover incredible deals—all on the go? The idea of Hollar was born. They rallied up top talent in the industry but didn’t have to look far. The founding group is made up of friends and e-commerce veterans. With the founders and a budding team, Hollar was launched on November 5,2015.
I apologize for the the trouble that your're having with the app. Please reach us at support@hollar.com or call us at 1.888.682.5119, we open on weekdays from 7am to 4pm Pacific time. We'll be happy to look it up for you.