InboxDollars Questions & Answers

Hi Janah! Please reach out to one of our LiveChat agents 24/7 and they can assist you further! http://support.inboxdollars.com/hc/en-us

Yes, it does however, since it is a US Based company with US advertisers earning potential for Non US members is Games and Search.

Hi Jamie! If you are successfully completing surveys on Peanut Labs link from your InboxDollars account click the "transaction" link on your survey page and view your surveys taken. Select the survey shown and if it shows completed and there is no credit you can use the "report issue" link and Peanut Labs will review. You can also contact LiveChat for assistance as well - the link is in the Support Center.

Dear Lynette, You can access the Billy Spin and Win from the Survey page. If you have a bar that states "You have # Spins" click that bar to access the wheel. http://www.inboxdollars.com/surveys

All members located outside of the US are offered payment via Check mailed to the address listed on the account. We have more information here: http://support.inboxdollars.com/hc/en-us/articles/209741303-NON-US-Members-Payments

Dear Margaret, If you have any issues watching a video make sure you have the latest version of JavaScript and Adobe Flash Player on your browser. Also make sure you have ADBLOCK turned off as the videos will not display and/or play if you have AdBlocker enabled.

Hi Jordan, You are correct that the company that provided those cards ended their program back in June 2015 and we have full information in our Support Center that helps explain. If you had a card you would have received an email with that information as well. InboxDollars now has 3 ways to request payment and that is via Check, new Prepaid Visa Cards and eCards (Merchant Store Cards). Contact our LiveChat agents 24/7 if you need additional information or check the Support Center for full details.

Hi Marie! It may be that if you had not been on the account for a period of 6 months the account was removed but our LIveChat agents can be contacted 24/7 and can review your information directly. Even if your account is no longer active you can always create a new one!

Hi Brenda! Sorry to hear you are having an issue but please note you can access our LiveChat agents 24/7 from the chat link located in the Support Center. If you are clicking on a PaidEmail and it is routing to a blank white page there could be a couple of things causing this with your browser. 1. Make sure you have popups enabled as the link in the PaidEmail is a link 2. If you are using 1 browser try another to see if that resolves the issue 3. Contact LiveChat and they can escalate your inquiry to have our Resolution team review and assist further.

Dear Cindi, I'm sorry to hear you are having an issue! In reading your note it appears you may be discussing another reward site similar to InboxDollars as our site does not have any "Carried Cash Credits" nor do we have a Screen Pop Up when requesting payments. Please check your account information with that other site as it could be a site with a similar name as ours and you will need to reach out to them directly for assistance. I do hope you get it resolved soon!