Kogan.com Questions & Answers

Not only rubbish customer service, they won't give you a refund if your product doesn't arrive. - Check these out - https://www.accc.gov.au/media-release/kogan-in-court-for-alleged-false-or-misleading-discount-advertisements https://www.choice.com.au/shopping/consumer-rights-and-advice/your-rights/articles/kogan-returns-and-refunds-issues I learnt the hard way so save your safe the time and stress and go elsewhere.

Impossible they are the worst online customer service I have ever experienced. Youd get more sense out of a shoe phone plugged into a mango

Only point of contact is through the Membership portal and Kogan first has no additional benefits and no additional contacts phone numbers or even an email go figure

No they just say they will get back to you eventually but they never do

Stay away from Kogan - I think you have by default signed up for some crap Kogan First Club - if you didn't unsubscibe within 14 days, they then hit you with a membership fee

Ring the bank to stop the transaction and iniate a query of same.

I would suggest that Kogan have not delivered to Kogan in a timely manner

Yes... most of the mainland Chinese options. Such as taobao or gearbest

They became famous here locally many years ago when they were the first to offer relatively cheap large flat screen TVs. Since then, in Melbourne they are a widely known option. After customer service I had lately though I will not be going back

Says that courier is not supported by tracking. IF FASTAWAY GOT YOUR PARCEL GOID LUCK WITH GETTING IT ON TIME!