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OkCupid

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Overview

OkCupid has a rating of 1.8 stars from 647 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OkCupid most frequently mention fake profiles, customer service, and phone number problems. OkCupid ranks 644th among Dating sites.

  • Service
    96
  • Value
    100
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
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17
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How would you rate OkCupid?
Top Positive Review

“You came here for a reason didn't you?”

Silvia C.
1/10/17

I never ran into any bots, just worse, men who only took me as a pretty face. After about 20 dates with men that wanted nothing meaningful I was about to give up. The last date I went on was meant to be the last I'd accept from okc. We are now getting married after 2 amazing years together. He is everything I never thought existed and everything I ever dreamed. I would have never found him if not for those 4 horrible months of juvenile dating experiences. And with any site, that's just what you accept to endure in exchange for the help. At the end of those 20 dates I found the love of my life. Give it a chance.

Date of experience: 1/10/17
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Top Critical Review

“Low grade, no preferences, quantity over quality with few good options”

Ghostwriter t.
10/4/24

I came onto this site twice, each time paid the monthly fee and each time my preferences were totally ignored. I am specific about what I want so that I do not have to go through 100's of men's profiles to weed out the men who smoke or want children. I find this website did absolutely nothing for me. They say no particular pictures are allowed to be posted yet they are constantly posted and low quality people are here to choose from because no one is checking the sites for quality assurance. This is the worst site as far as low level for the price, is should always be free if the site isn't doing what it claims its doing for you.

Date of experience: 10/4/24
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Reviews (647)

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customer service (26) phone number (18)
Thumbnail of user ghostwritert1
New Jersey
1 review
1 helpful vote
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October 4th, 2024

I came onto this site twice, each time paid the monthly fee and each time my preferences were totally ignored. I am specific about what I want so that I do not have to go through 100's of men's profiles to weed out the men who smoke or want children. I find this website did absolutely nothing for me. They say no particular pictures are allowed to be posted yet they are constantly posted and low quality people are here to choose from because no one is checking the sites for quality assurance. This is the worst site as far as low level for the price, is should always be free if the site isn't doing what it claims its doing for you.

Date of experience: October 4, 2024

Thumbnail of user johnj4264
Oregon
3 reviews
6 helpful votes
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August 14th, 2024

There are three levels of membership:

Free which essentially lets you see pictures of people who may or may not be active members

Premium Membershp: Which I paid $70 for three months "membership"
READ the fine print CAREFULLY! All you get is pics and profiles of people who may or may not be active members. You CANNOT communicate with ANYONE, including a live customer service rep!

You CAN like someone BUT they can't see who likes them nor can you see who like you, UNLESS you upgrade to premium membership.!

So the bottom line is I paid $70 to see pictures of members who may or may not even be active. I can't even see who are free members, basic members and those (if any) who paid for premium membership. A total rip off!

SOOOooooo friends OK Cupid has now joined the ranks of corporate corruption and scammers.!

In my opinion: Stay VERY CLEAR of this site Its just SCAMMING people.

Date of experience: August 14, 2024

Thumbnail of user nunyab193
Missouri
1 review
1 helpful vote
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April 5th, 2024

DO NOT purchase! The ladies are either from Kenya, the Philippines, or Thailand and are bot accounts! If there is someone from your area (1 or 2 out of 100) they do not respond! Btw, I would rate it as a zero if I could!

Date of experience: April 5, 2024

Thumbnail of user kk566
Illinois
1 review
1 helpful vote
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March 5th, 2024

I'd like to leave a more in-depth review, discussing the sites features, the quality of matches, the variety, how it works to verify profiles and keep away bots, catfishers etc. But I can't. I made a perfectly OK profile, nothing explicit or rude, no swears, slurs or anything vulgar or otherwise problematic. Once I finished my profile, I was promptly signed out.

I tried signing back in only to find out my newly made profile, as well as my phone number were banned.

I tried appealing the ban through customer service. They took days to get back to me, and weeks to let me know that they will not be unbanning me. Didn't tell me what rules I violated either.

With how long my profile was up there wasn't even an option someone could have reported me, so I assumed it was some glitch, which they refused to correct, and refused to elaborate on why they didn't.

Complete garbage. Wouldn't leave any stars if that was a possibility. Just use Plenty of Fish.

Date of experience: March 5, 2024

Thumbnail of user doctorw13
Texas
1 review
1 helpful vote
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January 20th, 2024

Ok cupids filters are weak. I am absolutely not attracted to African women and have no desire to travel there. Yet every time I boost, I get likes and intros for 90 African women who I have to reject. Giving them hope that I might like them is cruel. It's better for them to not see my profile.

Also, it would be nice to have a filter option that let's me search for women by country. If you like Brazilian women, you should be able to search for them.

Date of experience: January 20, 2024

Thumbnail of user tariusn
New Jersey
1 review
1 helpful vote
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December 10th, 2023

This app is trash! There's no Black women on this dating app. It's like they completely left Black women out and only focused on white women. They truly need to do a better job of marketing and reaching out to women of color. Hands down the worst dating app ever. Down below, I added a screenshot of a user's profile stating that she does not support Black Lives Matter. Now how in the hell am I supposed to feel safe on this app?

Tip for consumers:
It would have been helpful to know that this app lacks culture and only focuses on white people. WHERE ARE THE BLACK QUEENS?!?!?

Date of experience: December 10, 2023

Thumbnail of user leel393
Colorado
4 reviews
15 helpful votes
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July 21st, 2022
Verified purchase

I took their 50% offer and bought 1 month for $25. If you are looking to throw money away, this is one place to do it. It's a rotten company and rotten service that doesn't help its customers ~ it just takes your money and you are on your own. Like most dating apps, you have to pay them if you want to see who likes you. So who liked me? Kenya. Somalia. Philippines, Thailand. Indonesia but not a single person from the US, much less from Colorado where I live. The day after I paid to subscribe, their customer pool dried up and never came back. You're lucky if 2 or 3 new ones pop up daily. This website/service is a terrible and total waste of money. Give your money to a homeless person instead.

Tip for consumers:
Save your money.

Service
Value
Quality

Date of experience: July 21, 2022

Thumbnail of user samj928
Canada
3 reviews
3 helpful votes
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September 7th, 2023

Despite a preference for local matches, all my matches were from developing countries looking to get out. They lured me into the paid version of the app by saying I had lots of likes. Yeah, but likes from places I would like to have nothing to do with. I then restricted my preferences to local matches and still got matched with undesirables. How hard can it be to be matched with someone similar to me who lives locally? They promise quality matches. The only matches I see are those with minimal credentials. And they should really restore the income thresholds. Makes it easier to screen for potentials.

Tip for consumers:
Lopsided app. Too much riff raff. Needs a full makeover. Empty promises of love. Avoid!

Service
Value
Quality

Date of experience: September 7, 2023

Thumbnail of user richardt2500
North Carolina
1 review
2 helpful votes
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December 13th, 2023

I joined OK Cupid hoping to meet local ladies to interact with. Sadly the overwhelming majority of the women on the site are from other countries looking for assistance in coming to America. That is not what I signed up for. Unless you are looking to import women stay clear of OK Cupid.

Tip for consumers:
I requested a refund but got no response

Value
Quality

Date of experience: December 13, 2023

Thumbnail of user abhis40
California
1 review
2 helpful votes
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January 7th, 2024

This website is full of fake profiles from US and abroad. As soon as you join, you'll get tons of likes and messages from fake users to lure into taking membership. I wouldn't even spend 5 bucks for this crappy dating website.

Service
Value
Quality

Date of experience: January 7, 2024

Thumbnail of user chayl1
Pennsylvania
3 reviews
51 helpful votes
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July 11th, 2020

Pretty much the same people form all these site si have noticed, after being bullied in a few intros by the same person i reported and now have no access to my account funny how that happened? I only have to use dating sites because i work a weird shift its impossible to meet people, but these sites all seem to have the same people who don't work or have a place to live or just wanting random sex, look go hired a hooker and pay for it if that's what you want. And after you complain to staff about repeated harassment, funny how all my white friends can access their accounts yet mine says server error these days not my service not my device? Guess its my race sadly

Date of experience: July 11, 2020

Thumbnail of user ricki95
Netherlands
1 review
2 helpful votes
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November 7th, 2023

To start with, Match is very expensive when you pay for all the features you need to use it comfortably. Secondly, it's pointless site. I received 5 letters in 2 months, in the meanwhile I get 100 letters per month on EasyFling4You
I wonder how many real women there are on OkCupid. Don't pay attention to the reports they send you telling you about the women who are your potential matches, most of them are either absolutely fake or outdated or in relationship with other members. For some reason nearly all messages I sent on OkCupid were ignored. What is the point of such kind of search? It's pointless site.
Also OkCupid is very expensive when you pay for all the features you need to use it comfortably.

Date of experience: November 7, 2023

Thumbnail of user luigir17
Georgia
1 review
2 helpful votes
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January 28th, 2022

Be careful, even if you sign up for only 1 month, they will continue to charge you unless you cancel. I recommend you cancel right away if you DO join. You still get to keep your membership for the remainder of the month, it just won't charge you when it's over. The paid version also isn't that great. You're better off just messaging random people than waiting to see who likes you. Messaging is free.

Tip for consumers:
Don't trust them. They will take your money without you knowing and ignore your emails.

Service
Value
Quality

Date of experience: January 28, 2022

Thumbnail of user benl813
Netherlands
2 reviews
40 helpful votes
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October 25th, 2023

It's funny that they claim themselves as a free site. You have to pay money for pretty much every step you make. But just like a free site they have no vetting, no service, no fraud prevention, no results. If I pay, I want the results. OkCupid is like a ghost town. I'm pressed to give OkCupid one star, but really they don't deserve any star at all, because they are absolutely pointless. Moreover, they mislead their customers by numerous bots and fake profiles.

Date of experience: October 25, 2023

Thumbnail of user hazenm3
Vermont
1 review
5 helpful votes
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July 6th, 2023

OkCupid showed me the same 5 local people over and over. I also had many suggestions for obvious 'catfish'. The worst part was that they continued to charge me ($47/mo) even after I deleted the account. You will never speak with a human when you try to contact them. I asked them to refund my money or restore the account. I will NEVER recommend this app to anyone!

Tip for consumers:
Terrible app that has gone down hill.

Service
Value
Quality

Date of experience: July 6, 2023

Thumbnail of user chriss139
South Africa
1 review
7 helpful votes
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September 11th, 2013

Signed up, thought it was very well designed and easy to use. Then I try to sign in a couple of days later only to find out my profile (which I spent a good few hours creating) was deleted due to some unknown reason. I had not broken any rules or done anything unusual.

Search the complaints and you will find many more like this. They also have NO customer support.

Date of experience: September 11, 2013

Thumbnail of user magdap2
Czechia
1 review
18 helpful votes
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July 25th, 2017

I set up the account, spend several hours (!) answering their match questions, browsed some matches (did not seem very well matched, though, because the questions asked were strange at best, a lot about sex, too...). Then stayed away from the site for about three days and when I came back, I tried to log in, but my account was cancelled. Complete waste of time!

Date of experience: July 25, 2017

Thumbnail of user jonathanj10
Florida
3 reviews
4 helpful votes
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January 2nd, 2013

Great website! Cool approach to the online dating world. Mostly clean well managed, Free! There are obviously things that could be improved, like server speed or conversation approaching style option expansion, but again it's free.

Date of experience: January 2, 2013

Thumbnail of user debbiel179
GB
1 review
4 helpful votes
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July 9th, 2018

OkCupid better than some say but not anything to write home about unless you meet someone special. The only dating site that's found me an actual relationship was WeJustFit but unfortunately I blew that so here I am again, comparing & trying. At least its all cheaper than it used to be. Debbie

Date of experience: July 9, 2018

Thumbnail of user gasperg1
India
4 reviews
8 helpful votes
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February 7th, 2017

I have had some bad experiences with OKC but overall found the site itself useful to meet new people. I'd always recommend to use more than ons site to increase your chances of meeting someone. POF and Mingle2day are nice add-ons.

Date of experience: February 7, 2017

Thumbnail of user gregoryh3
California
11 reviews
82 helpful votes
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February 1st, 2018

This site was bought out by a huge conglomerate not too long ago. They then started using a Match.com blacklist and began shadow banning people... messages to and from people would be throttled if you were on that list. (I received messages from one woman a whole week late.) Then: no messages. AT ALL. As of 2018, they have changed their message system (again) and now they openly hold back any message you send unless the recipient has already pressed like and you have AT LEAST matched with her. It is now the equivalent of an internet ghetto (for most male users) that is designed to waste your time and give you a false hope. Basically it is a eugenics engine run by a technocratic, global company. The Technocrats have a special hatred of white Christian men or anyone who is conservative. BEWARE.

Date of experience: February 1, 2018

Thumbnail of user alek571
Illinois
6 reviews
31 helpful votes
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March 25th, 2017

Ive used this site for months and so far its been pretty good for me. Though Ive got an impression that there are lots of scammers on Okcupid Well, seems like all the dating sites suffer from them. Just need to be careful and never send any money to anyone before you actually meet the person.

Value

Date of experience: March 25, 2017

Thumbnail of user popsh
California
2 reviews
19 helpful votes
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August 28th, 2020

This went from being the best dating app (2016) to the absolute worst, you can't message, you can't answer specific grouped questions, Christ you can't even "like" more than ten people a day now! They approve accounts that are clearly someone using American Instagram pictures but claiming to be British because African & Russian scammers don't know the difference! It's basically a pile of crap. And then you want £50 a month... seriously?!... Wt* is wrong with you folks!

Date of experience: August 28, 2020

Thumbnail of user marlaw11
Florida
2 reviews
23 helpful votes
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June 10th, 2018

Nothing but hacked accounts with dangerous scammers. I feel sure OKC is doing nothing this courage this. If you meet someone or plan to be inactive I suggest turning off your account, and selecting a better password.

Signs of scammers;

1 profile indicates they are originally from some other country

2 never give your email though they'll ask for it immediately on OKC - they can break into your computer

3 exchange phone numbers and immediately text asking for a photo that does NOT appear on the site - any excuse is a scammer

4 if you talk to them by phone do they sound the way you expect or like a Rastafarian? Tell them, say something in German, or mention I understand you're allergic to dogs when they have written they love dogs. Catch them in a lie immediately.

5 If you happen to be up very late and they are active green throughout the day and night... scammer

Free sites are not worthwhile avoid

Date of experience: June 10, 2018

Thumbnail of user silviac19
Alaska
1 review
9 helpful votes
  • Send Message
January 10th, 2017

I never ran into any bots, just worse, men who only took me as a pretty face. After about 20 dates with men that wanted nothing meaningful I was about to give up. The last date I went on was meant to be the last I'd accept from okc. We are now getting married after 2 amazing years together. He is everything I never thought existed and everything I ever dreamed. I would have never found him if not for those 4 horrible months of juvenile dating experiences. And with any site, that's just what you accept to endure in exchange for the help. At the end of those 20 dates I found the love of my life. Give it a chance.

Date of experience: January 10, 2017

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