Poshmark

BUYER BEWARE! When shopping in the WOMENS section in the US, I ordered a size 8 shoe. I was shipped a men's size 8 UK shoe. Clearly, this is not going to work. Neither the seller nor Poshmark is willing to work with me to accept a completely unworn item that was misrepresented. They told me I could try to resell it on their site. I guess they want to get the double commission. I am now out over $900 with no ability to contact ANYONE! Please, do not use this site to buy anything!

Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.

Poshmark always sides with sellers even when they are wrong. I purchased a pair of shoes described as "purple" the photos were definitely purple. When I received the shoes which still has the original tag on the bottom they were a dark cranberry. The tag listed the color as rich cranberry. While I wasn't seeking a refund because it's dang near impossible to get I left negative feedback which the seller disputed. Poshmark requested photos which I provided. I even provided a stock photo of the item from the brands website which showed my photo was accurate and sellers was way off. Posh sided with the seller even though I stayed I wasn't seeking a refund. They should hold their sellers responsible for photos that are clearly off as that should fall under item not as described. They started out as a fun site to buy on but after this last fiasco I'm through buying anything on there. At least their competitors are not color blind and care about the buyers a bit more than posh. It's ridiculous.

I ordered a product on Poshmark and created an account. When I received an email from the seller with a link to a message for me, I was unable to log into my account. I emailed Poshmark, but they don't answer. After 2 weeks I still have not received my package and have no idea where it is or how to find out.

Company does not care about their customers. I purchased a pair of running shoes described and shown as being in like new used condition, with no visible flaws and tread that made it look like they had only been worn a couple of times. Well, the shoes began to split apart between the sole and upper after wearing them once on the first day. The listing had made no mention or shown any pictures of this defect, but it's clear this was a problem the seller knew about and had attempted to hide by re-gluing the shoe where it was coming apart. I opened a case the next day and poshmark said it was my fault because I wore them. I guess it's my fault for putting shoes on my feet, moving around in them, and expecting them to stay intact. $115 wasted on my end and poshmark's idea of making it right was giving me $5 credit. I'm sure there are plenty of good deals to be found on poshmark, but it's clear they won't stand by you when the shady ones happen.

Purchased a John Hardy sterling silver 22k gold bracelet that was in excellent condition on eBay. The bracelet was sent to eBay GIA department and passed inspection.
The bracelet was relisted on PoshMark. I used the eBay's sellers photos and exact description. When the bracelet sold, it went to PoshMark's concierge department. The bracelet was approved by PoshMark and sent to the buyer. The buyer stated that the bracelet was not as described and had two dents on it that were not disclosed in the listing. PoshMark approved the sellers case and the bracelet is being returned back to me.

The John Hardy bracelet went from eBay directly to PoshMark. The box was unopened.

Had this been any other seller, the case would have been declined.

Every single time a buyer opens a case against me, buyers win 100% of the time.

Will not me return a brand new item. I have opened a dispute with credit card company. Stay away from this place...

Once a month poshmark asks me (everybody) to review reported listings and mark whether or not I agree a certain listing is a reproduction. What do I know about the difference beween an authentic Coach bag and a reporduction? I just press, YES, YES YES. I Agree. I Agree.They are ALL reproductions. If they want to ask me stupid questions then they can get stupid answers.Normally the reported listings are just from disgruntled shoppers trying to make trouble... Poshmark is run by clowns. They should call themselves circustime

Poshmark has become overrun with scammers, aggressive sellers, and an unstructured marketplace. The mystery box sales and drawings are essentially forms of gambling, where participants are not guaranteed to receive anything of value. How are these items even shipped or marked as "sold" in such cases? Deceptive behavior with no ramifications. This type of operation is a gamble, which raises serious LEGAL and ETHICAL concerns.

The algorithm is highly biased, favoring certain users or aggresive behaviors for example sellers who use manipulation techniques that would not otherwise be allowed in a professional business who collects taxes. The platform is filled with sellers desperate to offload items at rock-bottom prices, devaluing brands (very often using brand names to fabricate keychains, tumblers, home decor that has a lux trademark but not actually made by that line and lowering the overall quality or value of the marketplace. Poshmark is rapidly becoming a spam-heavy, disorganized platform. Drawings, mystery boxes, raffles should not exist or be permissible on a platform where buyers pay taxes. This is a disturbing behavior now becoming prolific in live shows.

Customer service is notably nonexistent, often responding with generic, auto-generated emails sent by a "posh ambassador" with no formal training in reciprocating customer service.The platform is prolifically turning into a gambling site rather than a resale community. The live show hosts especially display troubling and disturbing selling tactics, as sellers frequently employ tactics that resemble bribery, pressuring viewers to buy. Mystery boxes, drawings, raffles or anything of that nature should be closely monitored during live shows for ethical violations and legal violations, as it is considered illegal activity of gambling. There is alot of unprofessional and unethical activity on this platform especially for LIVE shows. Again, Poshmark needs to be closely monitored for illegal activities, spammy behaviors, and the subliminal gambling activities especially live shows. There are no ramifications for this type of activity or are the community guidelines intentionally neglected by Poshmark CEO and "supporting" officers or whatever they're called.

Sold pair of Kate Spade shoes. Bubble wrapped and bagged shoes. Buyer complained of "crease" on side of shoe. Absolute nonsense.and Poshmark agreed with the buyer. This would not be such a big deal if the site was more productive.but it's gone down hill in the last couple of years.due to the Live Show additions and in general, both buyers and sellers are more into scamming then being authentic. The fees are high and customer service is almost non existent. I sell 4 times as much on eBay and can actually talk to a live person. Also in researching items, the algorithm does not function well. I am almost glad this happened as I am shutting my account down.too much work, too little reward.

I sold my expensive sauna which I purchased for nearly $2,000 and sold for less than $500!

It's been a month since I shipped it and I emailed Poshmark over 100+ times, wrote 2 negative complaints on Better Business Bureau and they still claim "they need time to investigate".

They just don't want to pay.

I am also a Posh Ambassador 2 but it means NOTHING TO THEM!

I bought a pair of pants. In the ad, the seller claimed the pants were size 38 waist. When I received the pants they were a size 32. Mistakes happen so I initiated a return. It wasn't enough for them to review the ad a look at the photo I sent with a tape measure showing the actual waist size. They want natural light photos, perfectly placed pants with no wrinkles, photos of the inseam, waist, rise, and length, and they wanted it within 48 hours. I sent them what they requested, and their response was to request the same information again. They suck at returns. I have cancelled my account that has been active for 8 years.

This is the absolute WORST, WORST, WORST company EVER! Don't walk...RUN from doing business with Poshmark! I purchased a belt that was NOT in excellent condition as the seller described. Good luck trying to return ANY item. I followed their return policy to the letter and instead of kindly accepting my return, they make you jump through hoops asking for more pictures which was ridiculous in my case since the problem wasn't visual...the belt was worn and stiff which wouldn't be reflected in a photo. When I made this point to them they ignored me. They refused to answer me so I wrote another message asking for an update to my response...again...silence. Finally the only response I DID get was a denial of my return. I WAS FLABBERGASTED! Are you kidding me? In this day and age of companies focusing on the customer experience, this company is doing the opposite over a $60 BELT!

Again, DO NOT DO BUSINESS WITH THIS COMPANY! Buy on Ebay, Amazon or any of the other thousands of companies that let you return an item!

I am a newbie at Poshmark. Set up an account yesterday. Started listing a few items and things started going crazy! Emails and different message popping up wanting info about this or that. Then I got a message saying someone wanted to purchase an item. Okay. I got an email that said I had to click a link indicating I accepted their offer, which brought me back to the Poshmark website. When I got back to their website a customer e]service chat box opened. It all went down hill from there. The person doing the chatting told me I had to add a credit card to my account so money could be loaded and said credit card HAD to have a balance of $200 to verify the credit card was legitimate. Stupid me, I loaded money onto a credit card since we keep zero balances on our cards. Scam. They took the $200 and then tried to get another $200! I tried to find a Postmark customer service area and sent them a message. Not sure if I'll hear back or get my money back.

As a 5 star seller and Posh ambassador, I was scammed by Poshmark. After selling 2 fun bags they cancelled the sales. I had already mailed the bags to sellers. Both sellers received their bags and owe me my earnings. Poshmark is now run by schemers and scammers that refuse to right all the wrongs. I have sold many of these bags on their site before. My hunch is scammers convinced them to cancel sales after my bags started postal tracking.

I recently purchased a pair of tennis shoes from Poshmark since I have worn several pairs of the same shoes before and needed a fresh pair. The shoes were in my usual size and when I tried to put my foot into them, they were too small and would not fit. I was asked for photos of the problem of the miss labeled size and because I have several pairs of the shoes, I was able to show the difference in size between them. Poshmark said that they did not receive multiple emails of photos that I sent them and closed my case! I was told to re-sell the shoes to someone who would have the same problem that I had! They are disreputable and I warn anyone that this could happen to them. I am out $56. For shoes that I cannot wear!

I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money

I ordered Prada shoes and wanted to get them before my vacation January 24. I emailed Poshmark and they helped me get them faster. And I am very grateful that I received them before the expected delivery date.Definitely will order again from Poshmark. Great team!

I'll start with the positives, poshmark is a huge plate form for country wide users. They have a large amount of traffic so the chances of selling your stuff it likely!

However, their rates are extremely high! They take 20% pre sale plus for some unknown reason you have to pay taxes on the poshmark fee. I'm selling used items/clothes and as the seller paying poshmark taxes...? This is not a business, if it were I'd have my own "business" website to sell. I've tried looking online for a reasonable explanation for these tax fees and there isn't.

I love Poshmark authentication because I shop with confidence for items $500 and up. Not like other websites that way Poshmark guarantees me authenticity of the item I bought without extra cost. Their experts are knowledgeable and they address my issues professionally.

Have been with this app for many years. Love it. Only complaint, these posh show notifications IN APP are super ANNOYING... can't turn them off, and they drown out more valuable notifications. I know there are tabs at the top for different things, but I don't want my main one overrun with show invites! I wish they would fix this- or at least let you opt out. Please fix, poshmark!

I got a genuine Dior Columbus avenue belt off of the posh mark site. The belt had been stored for years in the clothing drawer of the woman who sold the $300 belt for $25 dollars to me. When I received it was badly scuffed on the metal and body look a bit ashy from being thrown around the draw. This did not show in the pictures, but it was the real belt and I use it with my Columbus pouches that attach perfectly. I should have asked for more pictures. Heard you can get ripped off selling. Was going to sell my unused YSL and Baby Phat boots, but not sure after these reviews. I was lucky the belt was still worth the 25 dollars. My seller was fair in pricing that low.

I have been using Poshmark mostly to purchase used clothing and some home decor. So far I haven't had a bad experience but I have noticed some sellers misrepresenting their items. I do my research prior to purchasing to determine what the original retail price was and actual measurements etc. Some sellers offer this information and some are too lazy too. There is some price gauging on there but I have seen far worse elsewhere. Recently a seller was selling a Reborn Baby Doll and they sell the same doll on Amazon but the seller was charging $30 more. My only issue has been how long it takes the seller to ship. They tend to delay for some reason. Overall it isn't a very stressful experience.