Poshmark

I feel like for the money they make there's no excuse not to do a better job of controlling what is being posted. The fake handbags are out of control. The new accounts with too good to be true mid range bags that are straight up counterfeit. I can appreciate a dupe. Quince is a great place to get a really popular profile for around $100 in leather. Not an exact copy, but close enough in passing, and maybe close enough it satisfies the need for the original style - nobody is purposely sounding $300 on a FAKE bag that retails $520 (on purpose)
They need to do a better job of protecting their buyers and closing down these fake accounts not leaving it to the community to do that for them!

I was a long time buyer/seller on Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. PM guidelines state payment is automatically released within 3 days of delivered status. In all of the years I have been active, it wasn't until recently that my funds started to not be automatically released. Instead, my funds are now being held-up. The last couple of months, on average it takes at least 7 to 8 to get my funds released. That is after I have to initiate and file an order problem inquiry on each case. Support doesn't respond until typically 3 days after filing an order problem inquiry. It is too much of a hassle anymore just to get paid. Something is up because I have never had so many problems with PM before.

Oh it's so easy, just list it right "here". The when someone wants to buy it, the wheels within wheels start turning. Set up the bank account - oops, you have to have an account with one of their partners. Set up a new account, you have to deposit $30- to verify it's you. Do that then go to the person that wants to buy your item and click receive and oh boy, they say I need to have at least $400 on the card. I'm sorry, but if they want me to send them $400 for a $30 item I am trying to sell, they can stuff it. Account cancelled as soon as I get my $30 back.

As much effort you have to put into selling the clothes, you get pennies for your clothes and then even the smallest mishap leads to a return and then you put all that effort for nothing. These are used clothes, easy to miss some things. Don't waste your time.

This company should not be allowed to do business. Case in point. Ordered and changed my mind. They ignored me. Kept after them until their response to my cancellation was "Well check with seller for date item will ship". Completely ignored my cancellation after numerous attempts on my part until order shipped and guess what? They told me it was too late to cancel after shipment was made! Incredible! I won't even say the customer service was terrible because THERE WAS NO CUSTOMER SERVICE!

Poshmark condones sellers misleading customers by selling fake merchandise. Stay away from this this platform. I have gotten duped twice. Never again! I'm done

BUYER BEWARE! When shopping in the WOMENS section in the US, I ordered a size 8 shoe. I was shipped a men's size 8 UK shoe. Clearly, this is not going to work. Neither the seller nor Poshmark is willing to work with me to accept a completely unworn item that was misrepresented. They told me I could try to resell it on their site. I guess they want to get the double commission. I am now out over $900 with no ability to contact ANYONE! Please, do not use this site to buy anything!

Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.

Poshmark always sides with sellers even when they are wrong. I purchased a pair of shoes described as "purple" the photos were definitely purple. When I received the shoes which still has the original tag on the bottom they were a dark cranberry. The tag listed the color as rich cranberry. While I wasn't seeking a refund because it's dang near impossible to get I left negative feedback which the seller disputed. Poshmark requested photos which I provided. I even provided a stock photo of the item from the brands website which showed my photo was accurate and sellers was way off. Posh sided with the seller even though I stayed I wasn't seeking a refund. They should hold their sellers responsible for photos that are clearly off as that should fall under item not as described. They started out as a fun site to buy on but after this last fiasco I'm through buying anything on there. At least their competitors are not color blind and care about the buyers a bit more than posh. It's ridiculous.

Don't deal with her! Claims 8 days to ship yet google says 3 business days...paid on Tues and Sat STILL NOTHING...claims was going to ship Mon and cancels on Sun...joke!

New seller now never seller on Poshmark. DO NOT DO BUSINESS WITH THIS COMPANY.
Said to verify my account they would not debit money from my accounts. That was a lie. Also have a debit for $132 from CA for Mint Mobile. Only people I gave this card to was POSHMARK.

I ordered a product on Poshmark and created an account. When I received an email from the seller with a link to a message for me, I was unable to log into my account. I emailed Poshmark, but they don't answer. After 2 weeks I still have not received my package and have no idea where it is or how to find out.

Company does not care about their customers. I purchased a pair of running shoes described and shown as being in like new used condition, with no visible flaws and tread that made it look like they had only been worn a couple of times. Well, the shoes began to split apart between the sole and upper after wearing them once on the first day. The listing had made no mention or shown any pictures of this defect, but it's clear this was a problem the seller knew about and had attempted to hide by re-gluing the shoe where it was coming apart. I opened a case the next day and poshmark said it was my fault because I wore them. I guess it's my fault for putting shoes on my feet, moving around in them, and expecting them to stay intact. $115 wasted on my end and poshmark's idea of making it right was giving me $5 credit. I'm sure there are plenty of good deals to be found on poshmark, but it's clear they won't stand by you when the shady ones happen.

Purchased a John Hardy sterling silver 22k gold bracelet that was in excellent condition on eBay. The bracelet was sent to eBay GIA department and passed inspection.
The bracelet was relisted on PoshMark. I used the eBay's sellers photos and exact description. When the bracelet sold, it went to PoshMark's concierge department. The bracelet was approved by PoshMark and sent to the buyer. The buyer stated that the bracelet was not as described and had two dents on it that were not disclosed in the listing. PoshMark approved the sellers case and the bracelet is being returned back to me.

The John Hardy bracelet went from eBay directly to PoshMark. The box was unopened.

Had this been any other seller, the case would have been declined.

Every single time a buyer opens a case against me, buyers win 100% of the time.

Will not me return a brand new item. I have opened a dispute with credit card company. Stay away from this place...

Once a month poshmark asks me (everybody) to review reported listings and mark whether or not I agree a certain listing is a reproduction. What do I know about the difference beween an authentic Coach bag and a reporduction? I just press, YES, YES YES. I Agree. I Agree.They are ALL reproductions. If they want to ask me stupid questions then they can get stupid answers.Normally the reported listings are just from disgruntled shoppers trying to make trouble... Poshmark is run by clowns. They should call themselves circustime

Poshmark has become overrun with scammers, aggressive sellers, and an unstructured marketplace. The mystery box sales and drawings are essentially forms of gambling, where participants are not guaranteed to receive anything of value. How are these items even shipped or marked as "sold" in such cases? Deceptive behavior with no ramifications. This type of operation is a gamble, which raises serious LEGAL and ETHICAL concerns.

The algorithm is highly biased, favoring certain users or aggresive behaviors for example sellers who use manipulation techniques that would not otherwise be allowed in a professional business who collects taxes. The platform is filled with sellers desperate to offload items at rock-bottom prices, devaluing brands (very often using brand names to fabricate keychains, tumblers, home decor that has a lux trademark but not actually made by that line and lowering the overall quality or value of the marketplace. Poshmark is rapidly becoming a spam-heavy, disorganized platform. Drawings, mystery boxes, raffles should not exist or be permissible on a platform where buyers pay taxes. This is a disturbing behavior now becoming prolific in live shows.

Customer service is notably nonexistent, often responding with generic, auto-generated emails sent by a "posh ambassador" with no formal training in reciprocating customer service.The platform is prolifically turning into a gambling site rather than a resale community. The live show hosts especially display troubling and disturbing selling tactics, as sellers frequently employ tactics that resemble bribery, pressuring viewers to buy. Mystery boxes, drawings, raffles or anything of that nature should be closely monitored during live shows for ethical violations and legal violations, as it is considered illegal activity of gambling. There is alot of unprofessional and unethical activity on this platform especially for LIVE shows. Again, Poshmark needs to be closely monitored for illegal activities, spammy behaviors, and the subliminal gambling activities especially live shows. There are no ramifications for this type of activity or are the community guidelines intentionally neglected by Poshmark CEO and "supporting" officers or whatever they're called.

Sold pair of Kate Spade shoes. Bubble wrapped and bagged shoes. Buyer complained of "crease" on side of shoe. Absolute nonsense.and Poshmark agreed with the buyer. This would not be such a big deal if the site was more productive.but it's gone down hill in the last couple of years.due to the Live Show additions and in general, both buyers and sellers are more into scamming then being authentic. The fees are high and customer service is almost non existent. I sell 4 times as much on eBay and can actually talk to a live person. Also in researching items, the algorithm does not function well. I am almost glad this happened as I am shutting my account down.too much work, too little reward.

I sold my expensive sauna which I purchased for nearly $2,000 and sold for less than $500!

It's been a month since I shipped it and I emailed Poshmark over 100+ times, wrote 2 negative complaints on Better Business Bureau and they still claim "they need time to investigate".

They just don't want to pay.

I am also a Posh Ambassador 2 but it means NOTHING TO THEM!

I bought a pair of pants. In the ad, the seller claimed the pants were size 38 waist. When I received the pants they were a size 32. Mistakes happen so I initiated a return. It wasn't enough for them to review the ad a look at the photo I sent with a tape measure showing the actual waist size. They want natural light photos, perfectly placed pants with no wrinkles, photos of the inseam, waist, rise, and length, and they wanted it within 48 hours. I sent them what they requested, and their response was to request the same information again. They suck at returns. I have cancelled my account that has been active for 8 years.

This is the absolute WORST, WORST, WORST company EVER! Don't walk...RUN from doing business with Poshmark! I purchased a belt that was NOT in excellent condition as the seller described. Good luck trying to return ANY item. I followed their return policy to the letter and instead of kindly accepting my return, they make you jump through hoops asking for more pictures which was ridiculous in my case since the problem wasn't visual...the belt was worn and stiff which wouldn't be reflected in a photo. When I made this point to them they ignored me. They refused to answer me so I wrote another message asking for an update to my response...again...silence. Finally the only response I DID get was a denial of my return. I WAS FLABBERGASTED! Are you kidding me? In this day and age of companies focusing on the customer experience, this company is doing the opposite over a $60 BELT!

Again, DO NOT DO BUSINESS WITH THIS COMPANY! Buy on Ebay, Amazon or any of the other thousands of companies that let you return an item!

I am a newbie at Poshmark. Set up an account yesterday. Started listing a few items and things started going crazy! Emails and different message popping up wanting info about this or that. Then I got a message saying someone wanted to purchase an item. Okay. I got an email that said I had to click a link indicating I accepted their offer, which brought me back to the Poshmark website. When I got back to their website a customer e]service chat box opened. It all went down hill from there. The person doing the chatting told me I had to add a credit card to my account so money could be loaded and said credit card HAD to have a balance of $200 to verify the credit card was legitimate. Stupid me, I loaded money onto a credit card since we keep zero balances on our cards. Scam. They took the $200 and then tried to get another $200! I tried to find a Postmark customer service area and sent them a message. Not sure if I'll hear back or get my money back.

I'll start with the positives, poshmark is a huge plate form for country wide users. They have a large amount of traffic so the chances of selling your stuff it likely!

However, their rates are extremely high! They take 20% pre sale plus for some unknown reason you have to pay taxes on the poshmark fee. I'm selling used items/clothes and as the seller paying poshmark taxes...? This is not a business, if it were I'd have my own "business" website to sell. I've tried looking online for a reasonable explanation for these tax fees and there isn't.