Miss A Questions & Answers

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Here’s what consumers have asked with answers from Miss A staff and previous consumers.

34 questions answered
21% answered in 1 day
Question:

I placed an order 10 days ago, and i still have not gotten a shipping confirmation. how long does it usually take to ship out the items from the u. s?

Answer:

It can also take up to 2-3 weeks now. They changed things a bit. If you spend more than $35 you get preferred shipping and if you didn't then it will take longer, but I agree you should contact them

By Stephanie B.
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Question:

Answer:

I got some problems but they solved them very quickly and gave coupons. I wrote my review here, check it out.

By Celia F.
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Question:

I'm about to order concealers and foundations but i am not sure if they will be healty for my skin. İf you have tested their products before can you please reply me? i would really appreciate it, if you answered me.

Answer:

The foundations and concealers are as "healthy" for your skin, as any makeup is. There is a BB cream but other than that, they are as basic as all the other lower priced makeup is. For a dollar, they work pretty well. Depending on what type of coverage you like, you would just need to build up the coverage. Hope this helps.

By Stephanie B.
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Question:

Hi, i placed an order back on july 3,2015 and have yet to get my order from them, they took the money from my account but i haven't even received an email with a tracking number. i've emailed them, sent a message on their website... and no replies. i can't even find a number to be able to call them. i had heard such great things from people but i'm not happy at all. i really would like the items i ordered or my money refunded to me. any suggestions or tips on how to reach them about this situation? i'm feeling pretty helpless at this point.

Answer:

If you ever need immediate help, we like to recommend social media! We are able to respond much quicker via Social Media! :)

By ShopMissA R.,
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Question:

I'm trying to shop on this website, but it's asking me for a user name and password? anyone knows why?

Answer:

Hi! The site was down for maintenance, but we're back up and running! :)

By ShopMissA R.,
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Question:

How much is shipping?

Answer:

The shipping it says is $3.95 flat rate for all U.S. orders

By Ally M.
Question:

If i do buy something of the website shop miss a, will it arrive damage/not in good condition? also how long will it take to arrive to my house if i live in mississippi?

Answer:

Hey there! We pack our products pretty securely :) But occasionally while we pack safely, during delivery occasionally some items may get cracked/damaged during the process, if this happens we always take care of our customers and take care of it! Just be sure to contact us as soon as you notice an item like this and we handle the rest :)

By ShopMissA R.,
Question:

How do you access the site? when you pull up shopmissa.com for the first time it says user id and pw required and throws an access denied message

Answer:

Hello! The shop was down for maintenance, but we're back up!

By ShopMissA R.,
Question:

Hi i have orderd my items around 3 weeks ago going on to 4 i am from australia just wondering has anyone else from australia orderd anthing and how long did it take to arive?

Answer:

I ordered in start of July Sarah and I'm in Australia also. I was emailed that my item was sent on the 22. 7. 16 and looking at the tracking it says 2. 8. 16 data was recieved this is a total lie. I called Australia post and they have no record of the items ever landing it's only paper work they got. I have emailed miss shop a over and over again and they are giving me the Same reply that it's on it's way. I am so angry I want to report this company as a fraud I don't kno what to Do as I have spent $200 And they have no phone number nothing to contact them I'm so frustrated.

By Renee C.
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Question:

How long does it take for you to receive your tracking number?

Answer:

In my experience it usually takes about 2 to 3 days from the day I place my order to receive the tracking number.

By Rebecca P.
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Can’t see your question? Ask to get answers from the Miss A staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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