Shop Your Way Questions & Answers

Here’s what consumers have asked with answers from Shop Your Way staff and previous consumers.

4 questions answered

50% answered in 1 day

Question:

How easy is it to get a hold of customer service at shopyourway? How easy is it to get a hold of customer service at shopyourway?

Answer:

What representatives? The only one they have is the automated one who doesn't give 2 cents for your problem. The company is a scam.

By Jake C. over a year old

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Question:

Is shopyourway a scam or a legit company? Is shopyourway a scam or a legit company?

Answer:

It's a scam in the sense that you can't use your points in the way they advertise. They are very few items in their catalogue you can actually buy. Most are not available for shipping, not available in your area or out of stock. That's a scam!

By Alexis B. over a year old

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Question:

Can't use points for basic household items anymore.why?? Can't use points for basic household items anymore.why??

Answer:

The corporation is in trouble, but still trying to make a buck. They can't...

By Mary B. over a year old

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Question:

Can syw mastercard be used at stores other than sears Can syw mastercard be used at stores other than sears

Answer:

Yes, it can be used like any other credit card. Just beware that the points you earn will be hard to redeem. This said, CITI, the bank that issues the card, offers (me at least) very valuable cash back incentives to use the card. These incentives are unrelated to Sears or the ShopYourWay catalogue.

By Alexis B. over a year old

Question:

Why cann i not regester my card to pay my bills? i have tempted to do so 40 times, what seems to be the promblem?

Question:

Sears tech fail to repair a sears kenmore refrigerator at carmela stanton 2315 laurel rustic oaks houston tx 77014 onjuly 3,2020 case #6807077;#683475

Question:

48.00 gets automatically taken from my account every month and i want it stopped. i don't know what it's for but it's been happening for over w they y

Question:

Due to covid 19, i have not been able to pay my bill on time. how to take off late payments $28.00 per month??? not able to get thru on phone!!!

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Shop Your Way Questions & Answers

How easy is it to get a hold of customer service at shopyourway? How easy is it to get a hold of customer service at shopyourway?

Is shopyourway a scam or a legit company? Is shopyourway a scam or a legit company?

Can't use points for basic household items anymore.why?? Can't use points for basic household items anymore.why??

Can syw mastercard be used at stores other than sears Can syw mastercard be used at stores other than sears

Why cann i not regester my card to pay my bills? i have tempted to do so 40 times, what seems to be the promblem?

Sears tech fail to repair a sears kenmore refrigerator at carmela stanton 2315 laurel rustic oaks houston tx 77014 onjuly 3,2020 case #6807077;#683475

48.00 gets automatically taken from my account every month and i want it stopped. i don't know what it's for but it's been happening for over w they y

Due to covid 19, i have not been able to pay my bill on time. how to take off late payments $28.00 per month??? not able to get thru on phone!!!

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