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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.8%
Positive
198
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
See positive reviews
Top Critical Review

“Save your money, it's a scam”

V D.
9/25/24

I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.

Date of experience: 9/15/24
See critical reviews

Reviews (5,561)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user hmc2213
Washington
1 review
0 helpful votes
  • Send Message
November 24th, 2024

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way.

I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Products used:
Resume, Cover Letter, and LinkedIn Profile writing.

Service
Value
Quality

Date of experience: November 14, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Heather,

We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.

Our Customer Care team will contact you to assist you better.

Thumbnail of user ellissaa
Florida
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Reason I chose this business:

I did a lot research ahead of time. TopResume was consistently rated best overall and the option to pay in installments through Affirm was a bonus.

Date of experience: July 17, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Ellissa,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user dwights200
Texas
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

I recently used TopResume to create my professional resume, and I couldn't be more impressed. The user-friendly platform guides you through each step with intuitive prompts and suggestions. The resume builder ensures that your document is visually appealing and optimized, significantly enhancing your chances of getting noticed by recruiters.

Date of experience: July 3, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Dwight,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user jonathans2239
Georgia
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I wanted a federal formatted resume and they delivered in the most professional way possible. The revision is my favorite part as it makes the resume feel more complete.

Reason I chose this business:

I chose TopResume because it was referred to me by multiple hired federal candidates.

Date of experience: July 15, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Jonathan,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Thumbnail of user kanayas
Virginia
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

The write did absolutely amazing. I connected with the details listed inside my resume. I cannot thank the writer enough for spending their time with me. I really do appreciate their time and dedication in help shaping my resume.

Reason I chose this business:

I wanted my resume to appeal to the employer. Also, I want it to reflect me as well.

Date of experience: June 29, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kanaya,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user kimberlyg1809
California
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I submitted all of the points in the questionnaire and had great follow through with everyone involved! I would definitely recommend this experience to everyone.

Reason I chose this business:

It had good reviews

Date of experience: July 12, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kimberly,

We appreciate your review!

It brings us joy to learn about your experience.

Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Thumbnail of user michaelp7229
Tennessee
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Well, I received 4 interview invitations within a week of receiving my new, upgraded resume. I'm very pleased, to say the least!

Reason I chose this business:

I wasn’t receiving much interest in my job search with my previous resume that I had written. I had always fancied myself a strong writer so it didn’t occur to me to enlist the help of professionals. Turns out, you guys are much better at this than me! Only wish I’d have reached out sooner.

Date of experience: July 24, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Michael,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user juanm1618
Texas
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

The intake process was seamless, the questionnaire was very helpful, and the interaction with the writer was incredible.

Reason I chose this business:

It was highly rated online.

Date of experience: July 17, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Juan,

Thank you for your positive review!

We're delighted to hear about your great experience.

Your satisfaction is our priority.

If you need assistance in the future, feel free to reach out.

We appreciate your support!

Thumbnail of user juliannk8
Delaware
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

My resume writer learned about my industry and background and produced a top tier resume in the blink of an eye.

Reason I chose this business:

I chose TopResume based on reviews, and your product description. The addition of a new LinkedIn profile was a huge win.

Date of experience: July 17, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Juliann,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user shandraw10
Alabama
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

This was a great experience. My resume was somewhat complex due to my vast experience. The rewrite was quite professionally done. I am pleased with the outcome.

Reason I chose this business:

I saw the advertisement on Indeed.

Date of experience: June 22, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Shandra,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user liamg61
New York
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

My resume writer, Sanika K, was great from start to finish. Sanika was very quick, thorough, and responsive. The first draft was a massive improvement on my existing resume, and all of my requests and edits for the second draft were implemented perfectly. All in all it was a very stress-free and positive experience. Thanks for all the hard work, Sanika!

Reason I chose this business:

I had signed up with Experteer.com for some job searches and took advantage of the free resume review they offer in partnership with TopResume. Once I got the review back I decided to proceed with getting a professional resume re-write with TR.

Date of experience: June 5, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Liam,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Thumbnail of user robertm10011
New Mexico
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Sally did a great job on my resume and cover letter. In addition to the professional documents, she educated me on the contents of a modern resume.

Date of experience: July 9, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Robert,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Thumbnail of user paulv1305
Texas
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

Perfect resume was responsive and followed through with communication on the status of my resume. The assigned writer took my information and created a professional resume.

Reason I chose this business:

My resume was needing aa review and formatting update. Top resume reviews were positive.

Date of experience: June 17, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Paul,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user donc1225
California
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Such an easy process. Very easy to communicate with my resume writer and get the resume dialed in. The process was simple and the final product was excellent!

Reason I chose this business:

Found them online and pricing seems competitive so I took the step to elevate my resume.

Date of experience: June 18, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Don,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user antoniob440
Illinois
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Nathaniel was great in our phone call appointment. His reassurance of how my resume looked with summaries posted for every job gave me confidence. It was surprising and gave me worry because other experts often state, resumes should be short, concise and in bullet points. Outside of this, the waiting to be assigned a writer was a bit longer than expected.

Reason I chose this business:

I chose TopResume because the reviews and commercial advertising seemed very enticing. What was being offered in the most expensive package appeared to be a worthy investment in my self.

Date of experience: May 16, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Antonio,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user kaylad502
Alabama
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

Having always handled my resume solo, I was initially skeptical about using a professional system. However, my experience with TopResume has truly transformed my approach. The process was straightforward, leading to a resume that gives me a newfound sense of confidence. I'm genuinely looking forward to seeing how these improvements impact my job search. If you're seeking a genuine confidence boost and want to stand out in your job hunt, I highly recommend giving TopResume a try.

Date of experience: May 14, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kayla,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Thumbnail of user sonjim12
Texas
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

I'm very pleased about my resume again thank you for taking the time to complete my résumé

Date of experience: July 14, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Sonji,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user carmenw260
Illinois
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

I am very happy with my resume and prompt service I received!

Reason I chose this business:

I chose TopResume because some of my friends had great results with them.

Date of experience: July 12, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Carmen,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user jessicab3779
New York
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Very fast, reliable service. Very happy with how my new resume turned out

Date of experience: July 4, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Jessica,

Thank you for your positive review!

We're delighted to hear about your great experience.

Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.

We appreciate your support!

Thumbnail of user lizap64
California
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Very professional. I loved the updated resume and cover letter.

I accidentally paid for a service twice. They were very quick to correct and process refund.

Reason I chose this business:

I chose to presume because it presented easy and fast.

Service

Date of experience: July 1, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Liza,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user kylew796
California
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

My resume was reviewed and changed to become not only more visually appealing, but also much more emphasized on my accomplishments rather than just tasks completed.

Reason I chose this business:

TopResume reached out and had some undeniable productive criticism that made my resume much more appealing.

Date of experience: May 15, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kyle,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user tamial12
New York
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Tasha was very quick and informative with my resume and even helped me with some of my skills

Date of experience: June 29, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Tamia,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user michaelg7120
Indiana
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Overall it was a good experience, just delayed at times. Resume writer was very easy and pleasant to work with and connect. End result was great.

I have yet to receive a response on my purchase of Resume posting service

Reason I chose this business:

Based on web reviews and cost

Date of experience: June 6, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Michael,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user melissai820
New York
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

My resume and other documents were handled quickly and efficiently. Professional and updated resume and cover letter! I really appreciate the help!

Reason I chose this business:

Professional and credible service

Date of experience: June 8, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Melissa,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user kortneyc10
Georgia
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

My experience was great. My writer Jaden was very attentive and helpful. He listened to my wants and needs and applied them accordingly.

Reason I chose this business:

I chose top resume because they offered a wonder price for their service.

Date of experience: June 12, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kortney,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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