Zoosk has a rating of 2.4 stars from 3,552 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 22nd among Dating sites.
A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it
These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"! I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!
These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"!
I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!
Tip for consumers:
LET'S GET "ZOOSK" REMOVED FROM THE INTERNET! THEY ARE A "FRAUDULENT WEBSITE AND HAVE FAKE PROFILES AND SCAMMERS ON THERE"...THEY SENT ME FAKE PROFILES AND SCAMMERS ON THERE! TO LURE YOU IN THEY SEND YOU ATTRACTIVE LOOKING MEN THAT DON'T EXIST ON THEIR WEBSITE. YOU CAN WRITE TO 20 PEOPLE AND YOU ARE LUCKY IF EVEN "ONE" PERSON WRITES BACK! AS A FORMER "MODEL", IT IS HARD TO IMAGINE THAT NO ONE WOULD WRITE BACK! AND THEN, ZOOSK "BLOCKS" MY ACCOUNT!
Date of experience: October 21, 2024
Not my kind of members, I rather be alone. No better way to describe it. Clicked on one profile and he just did not get the message 'NO'...
Date of experience: October 5, 2024
This is the second time I have been on zoosk and I guess shame on me. They are not helpful the same picture circulate over and over and over again and then they give you these men that live far away and there's only a few that are close if they are even real.
I was not able to find where you could put in what you want your distance to be and again the same picture cycle over and over and over that say they viewed you and there's no looking at someone unless I guess you go visible and you have to pay for that extra.Zoosk is not worth your money.
Date of experience: April 14, 2024
Women don't want to meet like on
Seek4Match
And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.
Date of experience: April 2, 2024
At first, I didn't enjoy the multiple ways to navigate. It feels like a video game. The worst part though are the many fake profiles. There are also a bunch of really old profiles and inactive ones.
Date of experience: March 6, 2024
I don't have much experience with online dating, but this seems like a scam. It's free to sign up and make a profile, but when you try to look at messages, you have to pay. Also, there are coins you can buy to make yourself more visible to other users. It just seems kind of sketchy overall. Like if you made an account with no information they would send you fake messages hoping your curiosity would get you to pay for the subscription to read them.
Tip for consumers:
I really think it's a scam.
Date of experience: August 28, 2022
A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it
Tip for consumers:
My advice is that you make sure you are chatting with a real person before committing yourself. Most people on Zoosk are real, but there are still few fake people there. So be careful
Date of experience: August 17, 2022
This app is so horrible. It's free to download and make an account but you have to pay to talk to people. Ads even pop up out of nowhere. There is no point of signing up for this. There are better dating apps that you don't have to pay to talk to people. I tried to filter my search by looking for older men but it only went to 42. This app is horrible and I don't recommend.
Tip for consumers:
Do not use this site!!!
Date of experience: August 13, 2022
Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!
Date of experience: February 15, 2017
Never pay for any dating sites why would anyone pay for something that makes no Guarantee of anything your better off taking your money to the casino fake profiles people super far away and nobody ever responds complete crap
Date of experience: January 1, 2023
I checked out this website to see if it would be something I'd want to pay for, and I'm not sure it quite fits that for my tastes. As a gay man, generally I prefer to go to sites that are either queer-focused - having a stronger sense of what my needs are for a dating site - or with clear queer influence into how the site is set up, such as OkCupid.
That said, the site was overall professional-looking and solid. I did have trouble uploading an image, but otherwise I set up a profile very easily, saw at least one person in my area of interest, and I enjoyed filling out the icebreakers. I can imagine using this in the future but would probably want more of a taste of what's available before spending money on it (I wasn't able to look at anyone's profile in any depth).
Tip for consumers:
Keep in mind you don't get very much for free - you have to pay for a lot of the content.
Date of experience: August 23, 2022
I've looked at the way other big name online dating platforms, such as Hinge and Bumble are set up, and the way Zoosk is, is far from that. The App as well as the website need to be updated, it's not set up where a modern day customer can use the platform and not feel confused or overwhelmed by how crowded everything is. I also can't even imagine how confusing it must be to know whether the person you're talking to is a real person or not. Making a profile takes only a minute and there is barely any verification involved to confirm whether or not you are a real person.
Date of experience: August 30, 2022
Having glanced through some of the negative reviews, I can only echo their complaints. You get the feeling most accounts on here are fake. But what is maddening is that I know Zoosk could do something about it and they don't. They won't let you search by verified accounts. They do nothing for IP location tracking. After you've looked at enough profile pictures, you realize most of them are fake and claim they live in these remote places no one knows about. I wish I felt like these reviews would force their hand.
Date of experience: December 11, 2022
Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.
Date of experience: July 13, 2019
Ok, so I decided to go the free route & put in the bare minimum - no pic, no bio, no height, weight, build & of course NO pic - in other words zero.
Within a day I got women checking me out & saying they would like to meet me, they liked my profile etc. W-T-F?
Save your money & go elsewhere or try something different - actually approach people, use your connections & avoid those who hide behind the Internet looking for the love of their life.
Tip for consumers:
Save your money.
Date of experience: March 2, 2015
Don't do it! This is a fake bull$#*! site and majority of the guys are not serious or paying customers so your messages go unanswered.The same guys just keep viewing your profile with no intentions of pursuing a relationship
Date of experience: November 18, 2019
Yup. Fake profiles. If it's a beautiful woman with only one pic and no bio, it's FAKE. They have minions they use to send out messages and pretend to be real. Never more than a few sentences and never get anywhere. Get your money back through customer service at
The software is crap. Always doing the wrong thing and not reliable at all. P. O. S.
Date of experience: September 11, 2018
Zoosk is an absolute time-waster and money-grubber focused on making it impossible for you to cancel your membership. At best it can be just the place where you can hook up a prostitute (if you are lucky, she will show up).
Date of experience: September 20, 2023
In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!
Date of experience: February 2, 2024
I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.
Date of experience: January 13, 2019
It was most disappointing and disgusting experience. It's a total waste of time. Dishonesty, rudeness, and fake are three main characteristics of 99% men looking for money or hookups. Misleading information, lousy website, terrible company. They should be put out of business. They actually emotionally hurt people! People need to stay away from this website.
Date of experience: August 13, 2023
I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!
Tip for consumers:
Don't use it
Date of experience: August 16, 2014
Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service
Date of experience: October 6, 2013
I met this wonderful guy but messaging took forever do I provided my number and err spoke daily, several times a day until we decided to meet. There was an instant connection and we're making plans for the future!
Date of experience: September 27, 2015
Be honest and open. Be yourself. Love steals into your heart in the strangest ways. Give everyone a chance. When you find someone, hang on tight. Do not try to change anyone. Accept them for who they are.
Date of experience: February 19, 2017
Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.
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