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ABCmouse

Overview

ABCmouse has a rating of 2 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ABCmouse most frequently mention credit card, customer service and free trial. ABCmouse ranks 295th among Kids sites.

service
14
value
14
shipping
5
returns
9
quality
11
+1
How would you rate ABCmouse?
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Canada
1 review
7 helpful votes
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Scam
February 20, 2020

Do not use this! They will charge your card over and over and there is no free trial and they will not give you a refund! Stay away!

Date of experience: February 20, 2020
Texas
1 review
5 helpful votes
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Awful
May 15, 2017

Theives disgusting theives. They will not refund your money, you will have to dispute with your bank.

Date of experience: May 15, 2017
GB
1 review
2 helpful votes
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Please do not fall for this, i signed up for a one month trial period, through a survey site, i signed up for the deal nothing today and then £9.95 a month for a year there were 3 options on the payment option 59.95 speecial offer then payments and the 3rd i had thought i dodged a bullet with this one- no thanks with a box to check and tiny writing underneath saying you would be charged today for the full year,
I checked the box saying payments then a popup with a pic of a mouse and a box with next appeared i clicked on next and was taken to a page which said speacial offer for new customers only it was for a special assesment add on which i wasnt interested in again the price list looks familiar this time with two choices the1st £39.95 for a year with special offer and then no thanks with tiny writing saying if u checked this there would be a oayment of £99.99 taken out of your account today. I thought ok how do i get out of this page without paying the short answer is i couldnt! I couldnt use abc mouse to get in to the parent part to my cancelation, at this point i knew the worst was happening, so i opened up my online banking and there it was in pending payments two charges from abc mouse the first for a small 89p and 2nd was for £15.99 i moved all my money into my savings account placed freezes on my card and am waiting on my bank calling me back to report the fraud and take the next steps, i usually check companys out before using them i got complacent as it was a survey site recommendation, please don't make the same mistake as me.

Date of experience: October 23, 2019
North Carolina
1 review
8 helpful votes
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These people fraudulently charged our card. WE HAD NEVER HEARD OF IT. They are being reported for fraud.

Date of experience: October 2, 2017