Allstate

Please do not choose allstate! I was with them for years and they dropped me with NO warning. No calls no letters no nothing. Claimed too many accidents when most all were not my fault (deer, weather conditions). I was told by multiple reps that theres nothing they can do. Extremely cold and rude people. They do not care about their clients! Meanwhile my family suffers. I have home insurance with them as well which I will be cancelling. Horrible customer service. I've worked in customer service for 15 years, I know when I see bad service. If you care about your family, never choose allstate.

I found myself a great agent. Robyn Callaway *******987.
Text or call her and let her know Jade Carlucci referred you! She will get you the best rate she can and is a wonderful and understanding person.

They will find ways and excuses not to cover your claim. I had a roofer tell me i had hail damage that came by. Guess what, allstate claims there was no damage whatsoever. Find another insurer. Don't throw your money away to them. They suck money from their customers and dont pay them out when you need them.

They really need to update reviews to allow for 0 stars. Anyway, I was hit by a driver insured by Allstate and Amanda Standige won't do her job. She is the adjuster or claims representative—whatever they are called—on my bodily injury claim, and she just denied it. Now, I have a crash report with a witness listed who saw the accident happen and can confirm it was not my fault. It took Amanda Standige almost a week to even get in touch with her insured driver. Meanwhile, my insurance representative had obtained my statement and Amanda Standige's insured driver's statement before the week was up. My insurance denied liability on my behalf based on the statements and crash report. I finally got a hold of Amanda on Friday, 6 days after the crash, and she very rudely told me they were denying my claim due to a failure to yield on my part. How do I yield at a green light? Either way, I don't believe Amanda did her due diligence; she didn't contact the witness or bother to read the crash report where the reporting officer states that he believes that failure to yield while turning left was possibly the reason for the crash. If you are in an accident with someone who has Allstate, get yourself a lawyer as soon as possible.

I have been dealing with Allstate for over a month. The property damages their insured caused exceed $70k. Allstate was kind enough to send me a check for $4000 for full payment. I am under no obligation to deal with an insurance company that is being completely unreasonable. This means that the person that was paying all those premiums to stay out of court, will now be in court. He will most likely end up paying out of pocket and have to go after Allstate for breach of contract. If this sounds like fun to you, go ahead and buy insurance from Allstate. If not, run the other way.

I've had fraud issues with a woman using my address. Today, an All-State offer came with this woman's name. I called the agent, Chris Okeleye, attempting to explain the situation, but he refused to listen to me and started screaming at me almost immediately. He claimed her name with my address showed up on a list he bought. That would only happen if there's some fraud this woman is committing Obviously, he's either too stupid to understand my request or he's in on the scam. Either way, I would stay away from an idiot or con artist.

Worst insurance company ever. They do not pay for anything, even if you are injured! They have a cap on how much they are willing to pay out even when going through lawyers. In addition the agent I spoke to (Kandie Betters-Watson) was so rude when speaking with her. She was giving me attitude for asking questions on clarification about the policy of the driver who hit me. Do yourself a favor and spend the extra money on another insurance company as you will strongly regret them if you they are ever needed. When Allstate stand are you in good hand…. Absolutely not!

The agent didn't want a picture. He didn't want names or phone numbers, however, he did take the time to insinuate that everyone he didn't talk to was lying including a Lieutenant colonel who is now deployed. At that point I was done with them. I washed my hands of their mess and paid out of pocket

My wife and I were rear ended by an Allstate insured driver. We were at a stop light and he was looking down (probably phone) and he hit us. We have filed a claim with Allstate, taken all the pictures they have asked for but now Allstate can't get ahold of their customer so they can verify he was at fault. I gave Allstate the police report number but that report won't be ready for another 10 business days. We have had no help with a rental at this point nor has the claim process moved any further along so we are stuck with paying for a rental and have a busted car. The next step is contact an attorney and let him figures this whole thing out.

If you'd like to waste your money and pay an insurance, somebody that never pays you back for some thing that you can't control then this is the company to waste your money on. I wish there was an option for no stars. It should be five negative stars.