Allurez

Thank you so much 😊. My daughter received her Mother's Day gift a day early, I expected it to be late, but you said you would do your best and you did better than that!

Purchased a butterfly engagement ring for my wife last year. Was returned once for having the wrong stones on the side. After one year, wife woke in the morning and found the whole setting and stone were gone. Called Allurez... you purchase a ring its ONLY 1 year warranty and no type of warranty insurance on stones. They profess excellent customer service. I teach CRM. Spoke, e-mailed, was ignored on several occasions. There comment was you should have had insurance on your ring! So much for standing by your quality of work. Stay far away from this company!

Allurez sucks, I ordered a ring in 2019 and then requested for the order to be cancelled 24 hours later, they refused to do so and I ended up disputing the charge with my credit card company and getting refunded. They claimed that they sent me the ring, which I never received, tried suing me over it and dropped the lawsuit. Two years later a collection charge from Allurez shows in my account. This company is based on lies and thieves. One day you'll get what you deserve.

I was skeptical at first to buy jewelry online and for the amount of money they cost. But I'm very pleased to say that this experience has been one of the best in my life. They have went above and beyond with the crafting and engraving. The set is absolutely stunning. It was well worth the amount paid and quality is superb. I will be ordering more from this company. Customer service was awesome and they made sure the rings were here in time for my wedding.

Allurez has messed up THREE different orders.The 1st was an exchange but the next two required a refund. Been WEEKS no refund yet! Web site says within 7 days. NOT SO! I do not trust them to get my order right and return shipping per their instructions was $157 which they will not refund even though the products I received were not as ordered. I will never do business with Allurez again.

Somehow, Allurez had the *exact* engagement ring I've always pictured in my head, aquamarine side stones and all! They had an impressive number of diamonds to choose from, natural or lab-grown. Shipping was prompt after the ring was made (altogether a roughly 3-4 week wait from purchase to receipt). I also gotta say, having a little LED in the box to shine on the ring was an inspired idea.

Now I just have to wait for the next vacation with my girlfriend to pop the question! Thank you!

The earrings I purchased are absolutely tiny. If there was a photo on the web page showing actual size compared to something like a penny or ear that would have saved me the pain of ordering and returning these.

This recent purchase for a blue sapphire bracelet and opal necklace was so fantastic. Allurez's Customer Support was so incredibly helpful throughout the entire experience with continued recommendations whether through their Chat submissions or from follow up email recommendations and support. One of their Chat personnel provided my with some very honest and practical information to help me decide on the best bracelet to choose, based on her impressions on which she would prefer to receive, and it was not the most expensive one either. I will be considering future purchases with Allurez; and can highly recommend them for an extremely pleasant on-line shopping experience.