Amazon

I can't believe that Amazon created such an empire, look at them, you can order almost everything. From kitchen table to self flying drone. If I need something I always go there. Thank you for your products, I also have Alexa in my home. She helps me a lot. "Alexa, give Amazon a 5 star review"

I've been shopping online on Amazon for almost 6 years now and every time I had an issue with an order, their customer service representatives were always there to answer me and help resolved the issue. I love that they put customer first making sure we are satisfied throughout the whole process of our orders.

It is amazing that I can find just about anything at this one place.

The prices are usually below what the original seller has on their own website. Amazon has ALWAYS made good on any warranty issues, which are few. They even create a return slip with a pickup order right from your own computer immediately.

Prices are cheap, butI feel like it's become too big for its own good now. Amazon's own delivery service is absolutely dire and always lies that you were in when they tried to deliver, and their customer support can be a bit frustrating as English is not their first language.

Haven't used amazon for quiet long. But when used to do it - everything was fine: products, their quality, delivery. Now, after reading negative reviews... probably will postpone my possible purchases for a while.

Amazon is trustworthy, reliable and offers such a large selection of products as well as buying options, its hard to go wrong. Also love the free ship/free return on many products. I always check amazon before any other site

Great customer service. I had a shipment worth over $100 of items stolen off my porch. I called Amazon, they immediately re-shipped everything at no charge. I probably buy 100 times a year from them because there is no easier or more reliable way to shop.

Received a Philips Sonicare toothbrush from them today. Unbeatable prices (compared to local department stores) and by far the best toothbrush I've ever used. Should have bought more than one replacement head, though.

4/5 because many of their electronics can't be sent over to Australia, but I used a third-party service to forward it to me. Unsure if the warranty will be valid, but here's hoping that it holds up :D

Great, fast, efficient, flexible, what can I say? I rely on Amazon for most of my shopping needs. There are some products (like some art supplies) that I am forced to get elsewhere. That sucks, because no one else is as good about shipping and pricing.

I order from here all the time. No matter what I need, I go here for fantastic prices and shipping. They use to only sell cds and books when they first came out. Now you can get pretty much anything!

If your a prime member you receive free 2 day shipping on all your orders. I never had any serious issues. When ordering constantly online there will always be a bump or two, but with AMAZON, they take good care of you. Their online chat is quick and easy and they do everything they can for you. Broken item? They replace it right away and won't bother you like some other sites. Got a bad seller? They take care of the problem for you.

By far the best customer service you will find online. A++++

Really like shopping here, everything i have bought is genuine and they offer collect+ on a lot of items which is a big decider for me as i work full time and am never home during day to receive parcels.
I have also bought quite a few things from Amazon US and all customs charges are included, its as simple as ordering from UK, also very quick, brilliant global service.
I have only ever returned 1 item to a seller, i just changed my mind, nothing wrong with the good but i was able to return no problem and got refund without any hassle.
Definitely would recommend trying Amazon.

Customer service is great to work with... they resolve your problems immediately. Selling on the site has become far too hard and one negative review can boot you out of being able to sell anything at all. I recommend eBay for selling and just use amazon for buying great stuff!

Every time I shop with Amazon they seem to get better and they have also been amazingly responsive on queries even when they are a bit complicated (misleading product description rapidly resolve, Amazon affiliates application wrongly rejected, etc.) Great service, a key site for me.

Writing reviews of a product has to be perfect for this company or they will email you threats. Avoid this company at all costs. 1 star is entirely too many.

Always accurate, fair and helpful. After many years of purchasing, I've yet to have a bad experience. My only complaint is that they're associated with the terrible, horrible, no-good, very-bad Woot.com. Amazon needs to do itself a favor and cut loose from that swindling company.

Someone compromised my account and made a roughly 570 purchase. Amazon caught the charge, flagged it as fraudulent and then claimed they reversed the transaction. I spent 3 weeks going back and forth with account reps who were completely incompetent and outright liars. I was told by 3 reps and 2 managers that someone from accounts would call me within 24 hours despite the fact no one ever bothered to even get my phone number. I pointed this out to the last "manager" I spoke with and he promptly ended the chat when I did. It took over a month, a dispute through PayPal, and a complaint to the Better Business Bureau to get them to finally actually issue the refund. Been Amazon free for four months and my world is a better place because of it.

It was 2005 when I knew that living in the USA was no longer my best option. My veteran husband was 100% disabled from serving in Vietnam. He needed warm clean lower altitude air and pure water to enable any quality of life. Yet, there are "things" that an expat wants (like quality sewing thread) or needs (like a pure mineral supplement) that often are not sold online expect by Amazon. Thank goodness for Amazon!

Amazon is extremely impressive at providing excellent customer service. Every time I have called their customer support they've gotten someone on the line within 2-3 minutes and they problem was always solved in one call. Returns are rarely an issue if ever and they have pretty much unbeatable pricing. Throw in Prime and there's almost never a need to shop at a brick and mortar store with the free two day shipping. But other than that Amazon are great

I mainly just publish comic strip books for free with them now. Although you can generate 70 % of what you charge for your books in sales by choosing the 70-percent option for the $2.99-$9.99 range, overall sales have plummeted for me here the last four years plus they don't provide your views tally; consequently, I had to move most of my books to another market. On the bright side, you can possibly get a $1500 advance by using their Kindle Scout program as a member; however, your submission must have at least 50,000 words and fall into a certain category. Minus getting a sale, you will generate revenue for each page of one of your books that someone reads on their Kindle but it is usually pennies literally. I give them strong credit for publishing your submission within 12 hours.

I had an issue with an item that I purchased from Amazon. After returning it I was informed I wouldn't get my refund for 30 days. That's now passed and I have yet to receive my refund. It's over $400 so definitely not chump change. I spoke with numerous representatives over a few weeks and was lied to by each one. I'm officially done giving Amazon another penny and am looking into other ways to let others know how this terrible company treats their consumers. Don't waste your money with these snakes.

Have been an Amazon.com customer for many years and have purchased a large variety of items. Very fair, straight forward. No issues (which is a good thing)! This company maybe big yet they obviously have a great staff of employees at all levels - it really shows! I am so frustrated ordering from others with poor customer service and poor policies, I just keep coming back to Amazon!

If you actually have a particular item in mind show around. Walmart, Google shopping, department stores. I'd say at least 85% of time you will find it cheaper. When it comes to convenience those same stores ship so you still do not have to go anywhere. Third party sales on Amazon will eventually ruin them. People don't realize that they are paying way more for everything because of the convenience.

Its Amazon... I cant remember every having any issues. Not everything is amazing, product wise. But, that really has nothing to do with Amazon. I buy from amazon and I'm more likely to order from here then drive to walmart. Amazon isn't ruining world by shutting down mom & pop shops. If anything, they include them :) Now they have verified handmade stuff too!