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Amazon

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Overview

Amazon has a rating of 2.9 stars from 10,431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Amazon most frequently mention credit card, next day, and delivery date problems. Amazon ranks 5th among Marketplace sites.

  • Service
    1417
  • Value
    1329
  • Shipping
    1344
  • Returns
    1174
  • Quality
    1267
Positive reviews (last 12 months): 33.5%
Positive
60
Neutral
12
Negative
107
786
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How would you rate Amazon?
Top Positive Review

“Red-Light-Therapy for-Face and Neck Face Neck Massager for Skin Care, White”

Mahrukh A.
8/25/24

The 7-IN-1 Skin Care Massager is a must-have for anyone serious about skincare. With 7 LED light modes and 3 massage modes, it offers everything from deep cleansing to enhanced product absorption and soothing heat therapy. The ergonomic dolphin-shaped design fits perfectly on the face and neck, making it easy and comfortable to use. After just a few weeks, my skin feels cleaner, firmer, and more radiant. It's compact enough for travel and a fantastic addition to any skincare routine. Highly recommended!

Top Critical Review

“Return policy scam - don't order from them anymore!”

Véronique S.
10/6/24

Return policy horror! Never buy from them anymore! I have 3 returns that are stuck at processing. I checked every day and the refund dates keep on changing. Now there's a message that asks me to contact customer service for my items. I've contacted them and I was told 4 different answers. All I know is they received the items on September 17th and they say I have to wait until November 17th! 2 months for a refund? Horrible customer service, especially that I order everything from them. Never again for real this time! I have screenshot proof! Here is the message written when I check my 3 refund statutes, I contacted them as the message asks, theirs no point since they can't help you with anything! Message From Amazon: Refund not issued: "Your refund could not be issued as the return is stuck in processing Don't worry! Our Customer Service can help you with your refund". Need I say more?

Reviews (10,431)

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Reviews that mention popular keywords

customer service (1638) love amazon (777) credit card (203) return policy (172) delivery date (103) shopping experience (142) amazon account (79) gift card (132) phone number (65) shopping site (128)
Thumbnail of user klaudiaadamiuk28
1 review
0 helpful votes
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November 22nd, 2023

Zamawiam bardzo często i wiele rzeczy. Mogę odebrać na stronie wszystko, czego potrzebuję. Zawsze jestem zadowolony z jakości i dostawy.

Service
Value
Shipping
Returns
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Thumbnail of user noticiast
2 reviews
0 helpful votes
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June 15th, 2017

Muy bueno, para comprar en internet, recomendado 100 poriciento, llegan a tiempo sus productos, es un ntermediario entre el vendedor y el comprador,

Thumbnail of user oliviap21
4 reviews
0 helpful votes
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March 7th, 2017

Apres avoir acheter plusieur item que je n'est pas recus, amazon na pas voulu m'aidez a recuperer mon argent ou mes produit.

Thumbnail of user javiers22
4 reviews
1 helpful vote
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September 25th, 2017

Amazon es mi mejor amigo. Puedo encontrar todo en Amazon. Por ejemplo, recientemente compré una computadora y un teléfono desde allí.

Thumbnail of user christines123
4 reviews
4 helpful votes
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April 9th, 2017

La livraison a été rapide, les articles correspondaient à la commande, un suivi par mail pour connaître notre satisfaction, parfait donc.

Thumbnail of user francikf
5 reviews
3 helpful votes
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October 19th, 2021

Ho trovato Amazon in uno stato di grazia e sento che ha molto da offrire alle persone e ha portato sorrisi a molti, quindi è una buona recensione

Thumbnail of user javierg16
2 reviews
1 helpful vote
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February 17th, 2017

Siempre responde a tus dudas y problemas, cuando he tenido problemas con el pedido me lo han solucionado pronto

Thumbnail of user marcob42
2 reviews
0 helpful votes
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February 27th, 2017

Non Esiste sito più semplice e autentico di Amazon. Trovi sempre il meglio al giusto prezzo. Grazie Amazon

Thumbnail of user efrainh22
1 review
0 helpful votes
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April 16th, 2022

Espero un regalo de recompesa
Mi me gusta la compañía es buena me gusta mucho tremenda y eselenten compañía

Thumbnail of user rameshk47
1 review
0 helpful votes
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February 24th, 2020

Amazon prime customer care number *******578///*******637... Customer service and2gud customer care number *******578///*******637...

Thumbnail of user ranchm
1 review
0 helpful votes
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March 18th, 2020

Amazon customer care number. *******169... *******169 Amazon customer care number. *******169... *******169

Thumbnail of user sylviet11
1 review
0 helpful votes
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June 19th, 2021

J'ai aucun regrets de mon achat sa va super bien c'est assez silencieux part très bien mais c'est un peu lourd

Service
Value
Shipping
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Quality
Thumbnail of user danielr1064
2 reviews
0 helpful votes
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May 28th, 2020

Yo quisiera saber y esti es de verdad q ellos lo leen porque yo dirria que es una de las mejores companias que existen nuy buen trabajo mis rapetos

Thumbnail of user simonaf5
2 reviews
1 helpful vote
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May 28th, 2019

No está mal, pero el servicio de atención telefonica brilla por su ausencia. Los productos de bajo coste son demasiado caros, por el resto bien.

Products used:
Monitor PC

Service
Value
Shipping
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Thumbnail of user sylvainm18
2 reviews
0 helpful votes
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May 15th, 2019

Amazon est un très bon site d'achat en ligne, avec un bon rapport qualité/prix, et ont y trouve de tout

Thumbnail of user carlad89
2 reviews
0 helpful votes
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May 8th, 2019

Site fácil de manusear produtos oferecidos de forma satisfatória com muita credibilidade e confiável

Thumbnail of user josel138
5 reviews
0 helpful votes
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March 5th, 2017

Que decir de esta pagina que ha revolucionado el comercio electrónico y ha dado confianza a mucha gente escéptica a comprar por internet.

Thumbnail of user dianes44
6 reviews
2 helpful votes
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August 7th, 2016

Je trouve le site un peu difficile à naviguer, et je trouve qu'il y a beaucoup de frais d'envoie comparativement à d'autre site du même genre

Thumbnail of user jesusm212
1 review
0 helpful votes
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March 5th, 2021

Es una empesa comfiable en venta de productos personalmente en las ocaiones que yo e adquirido productos e qudado satisfecho al 100%

Tip for consumers:
animense es una exelente pagina de venta al menudeo

Products used:
zapatos,electrodomestico

Service
Value
Shipping
Returns
Quality
Thumbnail of user alessandrob28
2 reviews
0 helpful votes
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September 29th, 2017

Penso che sia il miglior sito per gli acquisti on-line, soprattutto per la rapidità delle consegne, ma anche per la varietà delle offerte.

Thumbnail of user maribelm6
2 reviews
0 helpful votes
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March 30th, 2017

Segura per les compres. La meva experiència ha estat excel·lent, tant en les compres, com en l'atenció al client.

Thumbnail of user komalk18
1 review
0 helpful votes
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January 8th, 2020

*******@gmail.com

Amazon@ Customer Care Number@. 8250... 199.521

Amazon@ Customer Care Number@. 8250... 199.521

Thumbnail of user ranik9
2 reviews
0 helpful votes
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December 6th, 2019

Amazon customer care number
*******703Amazon customer care number
*******703Amazon customer care number
*******703

Thumbnail of user rajeshk92
1 review
0 helpful votes
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December 13th, 2019

Amazon customer care number O7O2927O183Amazon customer care number O81O*******Amazon customer care number O7O2927O183Amazon customer care number O81O*******

Thumbnail of user rahulk59
1 review
1 helpful vote
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February 15th, 2018

Amazon customer service no *******443
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