Amazon

Order ending in 3034. Supervisor Elle P has no sympathy at all. No apology for the mistake of the warehouse person given me a wrong item. I ordered a mechanical keyboard and got fabric softener. She is so far away from North America that she doesn't care. She considers her behaviour acceptable to customers as her agent Jasper was exactly the same unapologetic for any mishap. It's just that wrong items get sent all the time and the company doesn't care...

Amazon Help Center is all about simplicity and efficiency. No more navigating complex menus or waiting endlessly – just straightforward solutions from a team that truly cares. There team is really best.

I was really satisfied with Amazon since my first purchase of books in 2012, but my recent experience shows me that something is going on with their service. Some items I ordered were running about a week late. I had to cancel two items because the delivery status stated "items may be lost".

I sent a negative review on a product sold at Amazon as follows: "Expiration date might be an issue to weigh against price
Order date: Dec. 26,2018 Delivery date: Jan. 2,2019 Use by date: Mar. 31,2019 You decide if it is/was such a good value."
This was to protect the health of others seeking relief from high priced test strips and not knowing the expiration date was much sooner than expected. I included dates and photos. Within 24 hours it was rejected. They don't care about the health of others... only focused on their increasing their wealth and corporate share value.

Amazon so far has never disappointed me in any way. They always have anything that I am looking for, and it will be cheaper than anywhere else. And almost every delivery has been early. 5 stars all the way.

Did not give refund after it says I can get a refund. Late delivery more than once. Watched the Amazon driver refuse to deliver. Said next stop and then he was no where. I'm furious too that another package said delivered but is no where.

What a joke. How can a $1.42 trillion company justify raising shipping cost especially since inflation is rampant. Greedy and they make excuses about shipping costs. Most deliveries are by common people now. How sketchy is that. I've shopped at Walmart and they're just as good.

I have had nothing but good service from Amazon. I live outwith any town in the Highlands and find their delivery is usually on time and undamaged. I think some of the townies who criticise the service should use physical shops and then start realising the deals you can get. And they don't charge extra to deliver up here - unlike many others.
User's recommendation: Get in touch with them for your problems.

I'm not sure anyone else notices but over the last few months I've noticed Amazon promise to deliver and then sends information later telling you delivery will not meet the original time and day. Starting to feel that they now just flat out mislead people so they order only to let them down once the order is in. Is this a new game they're playing?

Customer Service is totally non-existent. Somebody decided that automated bots were the solution to their customer service calls and they suck. Worst customer service ever. I have spent tens of thousands of dollars at Amazon every year of my life and I'm at the point where I'm not going to use them anymore because it is impossible to get any kind of answer about any kind of problem anytime anywhere. Their chats take forever to connect the individual never understands what you're talking about the help is never useful it's ridiculous I finally got through to a phone call the other day and they hung up on me don't ask me why all I said was my introductory sentence.

Terrible customer service today... BOO Amazon! I purchased a fire stick and remote less than six months ago, you deemed it defective and can only offer a 10% discount on a new remote. It's a small item but the principle of it is huge to me! The customers helped build your empire, treat us right.

Whoever doesn't know Amazon is really missing out. I often buy from this website. What I like the most about it is that you can find a variety of items from hundreds of different brands. They also have free books! Highly recommend.

This is worst app, it's a foreign company and its doing fraud to people. I had purchased few things from it but every time I got disappointed, my last order was a sport shoes, it was so bad quality, when I requested for return they are not taking any action. I have made 3 attempts, but no response.
Please don't shop for amazon. Try Indian app

All my shopping experience has been great. The products always arrive in one piece. The only drawback is a different delivery date for certain item from a single order as I wish there was a way to get it all at once.

Amazon is manipulating all reviews and posting only favorable 5 star review on products. Every product i reviewed with 5 stars was posted. Every review with 1 star was REJECTED with a note stating it does not meet their guidelines. Can we say SCAM? Someone is manipulating the site in their favor. While unsuspecting buyers are cheated out of what they expected to receive. When i called several times to complain i was hung up on, promised someone will get back to me in 24 hrs and it would be escalated to a higher dept... NOTHING has been done... all false promises to get me to go away.

Although Amazon sell a lot of Things/Products but it's delivery time period is more 10 than days. Amazon also sell products on very high price rather than shopkeeper and other websites. I hate Amazon & will never buy product from this website.

I bought some seeds, put it on the ground and watered it for weeks and nothing showed up. Called and spent over 2 hours total with several customer service people and still cannot get a refund back! Don't ever buy seeds from Amazon again!

I received a package today from Amazon that was atrocious. Why would a driver leave such a package on my doorstep. You want to know why because he didn't give a damn and calling Amazon to report him is like pulling teeth you have all these international customer service people who can care less of what you are complaining about. I'm going to think long and hard before ordering from them. Had to be a crack head

Has anyone tried to self publish an e-book with Amazon Kindle. If you have then you will likely agree with me. Writing any kind of book takes 100's of hours. Then there's your cover and so on. I found this company to be an absolute nightmare every time I published a book. Your formatting will always be wrong and your book will look terrible even if you use their own software. They will accuse you of copyright infringement and reject your book over and over. Sure I sold a few books, but I don't think it was worth the aggravation. I would advise you to look elsewhere. The last straw for me came when they started rejecting images. Not content but images from an online source that offers freely available content. And by the way, their mobi file format is ancient history.

I have ordered tons of stuff from Amazon and I always get them. The problem they have is with the food delivery is should be more drivers because waiting a day or two days because the slots are full leave me hungry.

In my recent two-day purchase everything came fast and package well, no complaints! I ordered some Black seed oil.

Between all the China junk clothes with false good reviews and most brand name shoes being defective, Amazon will be losing me indefinitely as a customer. The last pair of Levi's I bought from them already had a hole above the back pocket. I believe they sell knock offs claiming to be name brand.

When you're paying $13 a month for fast shipping times, and getting your products at the date they tell you, you expect those things to be a reality. At amazon, that's just not the case. I ordered a part for my computer because one of the other ones i had didn't fit, which already started my frustration (though it had nothing to do with amazon, still frustrated me). I placed an order for the part and it was lost in shipping. A different order i placed after came in late but came in before the other package. I am entirely upset that we pay 100+ dollars every year just for this to happen way too often.

Their driver lost my package, but because it was from a third party retailer they're telling me to eat it up & move on. I can't buy from a place that boasts its customer service when in actuality they don't care. The customer should never have to pay for the mistakes of the retailer. Talk about injustice!