What doesn't this site have?!?! You can find literally everything you want. Avoid getting glass stuff getting shipped from Amazon though. It's too expensive. Other than that I've never had a bad experience with Amazon.com. Use it frequently.
They either process your returns too quickly, or not at all. I have done lots of shopping on Amazon - it's an easy go-to place for birthdays, holidays, special occasions, etc. However, I have noticed that they will issue a refund within minutes to hours after having it scanned at ups or usps or wherever. With a refund complete, I'll have thrown away the return receipt. Then, months later, they charge you again for an already returned item. I'm done with Amazon. They've made more than enough money off of me and in hindsight, I wish I had shopped elsewhere. Convenience comes with a price. Don't get sucked in.
A few of my last Prime orders have missed the promised delivery date due to carrier not receiving package in time. Made me look for other retailers with same products. Low and behold, Amazon is not always the cheapest.
I've been an Amazon shopper since 2002 and spend quite a bit there on everything from food to $1800 diamond earrings to a lawnmower and generator. I've purchased incredible bargains and some not so hot, but that was my choice since Amazon did not make the item! My customer service interactions have been fair to excellent, mostly quite good. You must remember and honor their 30 day return rule for easy and swift returns' refund. As long as any seller shown on Amazon's site is part of the Amazon guarantee program, they really will act on your behalf to correct the issue or provide a full refund which I was pleased to experience. They will refund or replace if food is expired or there is some other legitimate reason. Sadly they have really cut back on the Friday Gold box deals, but then now I don't impulse buy as much either. I visit there everyday and can find just about everything I need or at least a link to an external site.
I have ordered books and other gadgets from Amazon for almost two or three years. The product are always fine with good packaging. The shipment is very fast as well. I never once get disappointed. Will purchase more in the future. Guys, great jobs. Thanks.
Endless probably comes before Zappos for me in some things. I think they have a better selection of shoes, and they're ALWAYS prompt in shipping. I really can't complain much about them. They've got the trend, cost, and customer service parts down.
Amazon has some good prices but not necessarily the lowest on the web. Be VERY careful when ordering third party items from them as the shipping charges often make up the difference in any lower price they may offer. However they DO sell just about anything =)
There is nothing much to say. They are best online dealer in USA. I might have ordered 100+ items from amazon. Even if it is a one dollar item or 1000 dollars, they never let me down. The most reliable website for everyday shopping.
I'm really an Amazon person. From personal stuffs to the ones rarely needed or used, I usually go and see if Amazon carries them. Had some disappointing items there but overall this site is beyond amazing.
It's like "Money in the Bank", shopping at Amazon.com not only gives you the same products & quality, but at better values. Combine this with Amazon Prime to receive free shipping and the best program streaming available; never been happier!
Bruce
Man I love this site! Great prices, excellent return policy, first quality goods!
It has been very easy to navigate and offers almost an unlimited array of products. My past concerns have always been addressed with the utmost professionalism and courtesy.
I've had some problems with orders in the past, and customer service is always helpful. They will reship, price-adjust, or credit your account for shipping delays, especially if they are marked Prime and do not arrive when promised.
I love Amazon! I'm a prime member and have never had problems with my account and receive items promptly when they're eligible for 2 day shipment. You can literally buy anything on this page and that's why I continue to go back!
Customer service says sorry but isn't. Strongly recommend checking all other sources before buying through Amazon. They were great in the beginning but has dropped well below the acceptable level of a store where I spend my money.
Very bright! Daughter nearly blinded herself the first time she turned it on (oh how we did all laugh!) but it's actually an awesome little light, perfect for her iron bed frame so she can read or do her homework.
It does not matter which country or region you are from, amazon has a very great delivery system that delivers your products to your doorsteps. I never was disappointed with their services. They are the king if e-commerce industry.
I was a paid prime business member for 4 years. In the last 6 months their 2 day shipping has often turned into 1-2 weeks, Items they are shipping have not been what I have ordered, their customer service is horrific refusing to identify themselves or cancel missing orders while lying to you and making it your fault they botched the order.
Not much to say. Use them often. A little disappointed with the new Amazon Grocery feature which requires adding many household products to your cart to get free shipping, even if you already have Prime.
Their mobile web user experience is not good (for example, managing & editing subscriptions) and includes some dark patterns. Also, their customer services reps can be shady. Overall, I'm quite unhappy with this company.
Done business with Amazon for many years, will accept returns without a fuss. Makes sure you get all your products as soon as possible. And have a really good product review system in place. I go here to research products. Remember if you buy something from an independent seller through Amazon don't expect manufactures warranties.
Overview
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members