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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
This summary is generated by AI, based on text from customer reviews
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Amazon is where I make over 80% of my purchases. Being a Prime Member really has its perks.
Great place to shop, even when I had a bad experience, customer service made it all better.
I will have to say Amazon has the online shopping experience down to a tee, and that is why they are my favorite place to shop online for anything!
I gave them a one star rating because they wont let you give them ZERO stars. This seller will take your money and ship you items much cheaper than what you ordered. I reported them to the better business bureau and I recommend you all do the same.
Best place in my opinion Highly recommended for all of you!
This company is by far the best company on the internet. No matter what I order from them,..., "and I order a lot" they always give me what I order and it is always super fast and well packaged. They do an excellent job with the sellers that sell there everything is perfect for me.
The service is usually good. The shipping is over priced. Some of the product prices are good. Some things are over priced. I have read horror stories about how the Amazon employees are treated, which makes me think twice about ordering from this company. Amazon has some hard to find items. I used to buy most computer parts here. But the N company has a better price on shipping. If you make too many returns of the cheap junk coming from China that Amazon sold to you in the first place, Amazon may threaten to close your account. I only buy from Amazon now if I absolutely have to.
Have used Amazon since it's early days of selling CD's, I have found the site has kept up with it's growth and continued to provide excellent service for everything I have purchased.
Whatever you need check Amazon first.
Everything under one umbrella I found many things which i was not expecting evven in the half price of the actual in which i got them.
I buy almost everything at Amazon.com, reliable, reasonable prices and good customer service for inquiries. Thumbs up
Love reviews on products! So easy to order according to reviews!
Used Amazon for years. Great way to shop for quality products at a reasonable price. Customer service is stellar, all efforts are made to resolve Issues immediately.
Ive ordered several items off amazon & so far havent had any issues. Would definitely recommend!
I have purchased many things from Amazon from books to electronics. Not all of the vendors are reliable but for the most part I have had pretty good results with this site. Whenever I did have a problem with an outside vendor, Amazon would investigate and work with me to resolve the problem, even reimbursing me for the money I was owed from a related vendor. I would definitely recommend Amazon.
I have ordered from Amazon on several occasions and has always be satisfied. I can always count on them to have quality merchandise. Love shopping at Amazon.com.
Amazon has been great! Unlike EBay and PayPal which I will NO LONGER use, Amazon has great customer service and stands behind what they sell.
I ordered a laptop and I was scammed by the person b/c they stole my gift card code but amazon did give me the $500 back to my account after a couple of agents but do your research when purchasing from third-party sellers through Amazon there are no regulations for them to follow and they know Amazon does not manage their gift cards well so they will try to get your money but thank you for my research and Amazon rectifying the situation
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members