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AM Used Auto Parts

How would you rate AM Used Auto Parts?
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Oregon
1 review
3 helpful votes
Follow JOHN K.
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Do not buy, do not trust, they will sell you junk!

They say All motors are tested before pulled! Nope.

They say they have to test it... pull it wrap it up for delivery.

My motor they said was being pulled from vehicle before sent out. That's why it takes so long. My mechanic found the tag on motor from original seller. Dated over 2.5 yrs ago and for 500 bucks! I'm sure they didn't even pay that due to the rough condition.

Sure you can send it back for 581 dollars they wont let you use there rate of 381 they paid the shipper!

Buy from some one else. Unless you want to throw your money out the window!

Mad buyer... Due to untruthful people ripping others off!

Date of experience: July 17, 2017
Louisiana
1 review
3 helpful votes
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Purchased 2006 Expedition transmission with supposedly ******* miles on unit on 02-02-2021 well in Sept. The trans. Failed. Well after 9 calls and 3+ hours on hold Ito Edwin Manuel their warranty person I was told I do not have a claim because I did not sign a warranty confirmation... what? They sure did take my payment the day I ordered trans. Which is the only part of this transaction that went quick. Trans was a week and a half late in delivery to begin with. And now 8 months later defective being a ******* mile transmission... ya rite... all I have to say is beware of these con artists they got me for $950.00 + all labor involved...

Date of experience: October 19, 2021
Kentucky
1 review
6 helpful votes
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We purchased a used motor and it arrived damaged with a cracked blocked. Damage either from shipping or was dropped while being crated for shipping. We wanted them to refund our money but were told lies and wouldn't return phone call. Had to dispute the charge on my credit card to get my refund back. I wouldn't do business with them as they are liars and con artists. Never keeping their end of the bargain.

Date of experience: December 5, 2022
North Carolina
1 review
5 helpful votes
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Crooks!
June 15, 2015

They sent wrong engine which took a month to get to my mechanic. Had to buy another one from them. Bryan said he would refund in full when first one got back to him. He would not refund all. I recorded my phone conversations with him. He is a liar and crook.

Replacement engine, which he said only had 53,00 miles, burns oil. Have to top off every two weeks.

Check out the B. B. B. On these guys! Plethora of complaints. Stay clear.

Date of experience: June 15, 2015
Michigan
1 review
0 helpful votes
Follow Stanley F.
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After reading the reviews I can't believe it's the same company. When I searched for a used transmission for my F 250. They pulled out all the stops. They went above and beyond the call of duty. Professional, reliable, courteous and extremely helpful. Thank you AM.

Date of experience: June 12, 2021
District of Columbia
1 review
1 helpful vote
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Good Results.
October 3, 2022

I was very pleased with the service I received from AM Used Auto Part. I purchased a used transmission for my Toyota Sienna. The price was very competitive, and the item was delivered within 13 days of purchase (very acceptable).

The external look of the transmission was rough, but it cleaned up nicely, what really impressed me was how well it ran upon installation! It ran like a dream, and I couldn't be happier with my purchase.

The only feedback I would give them is to improve their communication. It took some time to get a response to my emails, but they were very responsive when I called them.

Date of experience: October 2, 2022
Mississippi
2 reviews
0 helpful votes
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Helpful Hands
December 1, 2022

Just want to take a moment to thank all the fine people at AM Used Auto parts for all the in help in assisting me with my auto needs I'am very satisfied with my recent purchases and delivery continue your great service. Thanks again.

Date of experience: November 30, 2022
Alabama
1 review
5 helpful votes
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This is a middle man for selling engines. They purchase motors and resell them at a higher price. I would imagine they have no clue of the condition that the engine is in, they take a gamble and put a warranty on it hoping that it doesn't go out in 1-3 years. I received a motor that looked like it had been sitting at the bottom of the ocean, all the components were so far deteriorated that the required parts couldn't be replaced without extensive repairs. They did send me another motor that was in a little better shape with a few more miles than the original motor and I was able to install with still quite a bit of extra work. The company appears trying to be fair but when it comes down to it they got the better of me. I went this route to avoid spending the extra money of a new motor and in the end it bit me in the rear. (Shipping was ridiculously slow on both motors, not in transit, them getting the motor to the carrier)(

The company is based out of Florida but my motors came from the Northeast.

Bryan was the only part of the experience that was not horrible, however I believe he has no knowledge of the parts he is actually selling due to the fact they appear to be middle men.

Date of experience: October 4, 2018
California
2 reviews
1 helpful vote
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AM
September 5, 2023

My review was for another vendor, AUM Auto Parts in Del Ray Beach FL, my error. I would like to removve but do not know how.

Date of experience: September 5, 2023
Carter C. AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Massachusetts
2 reviews
0 helpful votes
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Transmission
August 31, 2023

The rep was great in answering my questions. The transmission was great and working well. Shipping took 10 days which was fine due to the shop being available. I have a 2004 ford f150 4.6 automatic. Came with a 3 year parts only limited warranty. I would buy from them again.

Date of experience: August 31, 2023
Carter C. AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Illinois
1 review
3 helpful votes
Follow Hector G.
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Make sure they sent a picture before you buy anything. I bought an engine for my Honda and came with a big hole on the oil pan. Who wanted that? They charge me restocking fee and delivery fee because my mechanic refused that crap. And the check bounced. Really $1.500 for these? And still waiting for my money back. Don't buy anything for these guys

Date of experience: April 20, 2021
Maryland
2 reviews
4 helpful votes
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Bad motor
May 16, 2021

I bought a 2005 ranger motor 4.0 vin E, to start they send a motor that I had to strip completely. Then they said it had 89 thousand miles not so. The motor had the timing gear all chew up like my 245 thousand mile motor.an they off to buy a timing kit if I was going to do that I would have done to my motor.and all freeze plugs were completely rust off it looks like the engine been sitting in the weather for years. Now they refuse to pay shipping for a motor they send which is no good not a good honest company you hear Bryan

Date of experience: May 16, 2021
Michigan
2 reviews
1 helpful vote
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2002 GM Engine Purchase
October 17, 2020

Recently I purchased a GM 2002/ 3.4 liter engine from AM Auto parts. I was very impressed with the warranty provisions and the level of professionalism. The purchase price was competitive however the warranty added value. During shipping there was a logistics problem. My AM sales representative Bryan, went above expectations to make sure the engine was successfully delivered on time. The engine is in excellent condition and my vehicle is running great.

Date of experience: October 16, 2020
Pennsylvania
1 review
1 helpful vote
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I got a motor from these guys and 6 months later the timing chain went out and damaged valves. Took them forever to get back to me about warranty. Then they tell me I'm responsible for replacing timing chain upon installation of motor.

Date of experience: December 21, 2016
Illinois
1 review
4 helpful votes
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This has been the worst experience ever! These people are more than dishonest! The motor that was described to me was not the motor I got! It took them 5 weeks to get it to me and when It arrived it was dirty, oil all over, dirt, mud... and the rust is horrible! There is rust all the way through. This is not a motor with ******* miles that was told to me, even on the paperwork. A bunch of scam artists. Do Not Buy From These People!

+4
Date of experience: April 19, 2022
Florida
1 review
4 helpful votes
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My husband filled out quote form online and the option to text quote was given so he gave number. MISTAKE! They called immediately after sending form and not once but 5 times! Husband was in meeting! Bad feeling right then! So read almost all the reviews and WOW!

Date of experience: July 25, 2019
North Dakota
1 review
1 helpful vote
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I was looking for a transmission for my pickup due to mine not able to be rebuilt so I ordered a transmission from A and M used auto parts, took a couple weeks but eventually showed up. When I took it apart the fluid was burned and bad in smell and color they said it was tested so I put it in and it only had 2 out of the 5 gears, took it out and tried to
Use there warranty to send it back for a refund but they make you send it back at your cost (that's how they make their money) got quoted $400 just to return it, payed it and sent it back and now they won't reply to emails and getting a refund is like pulling teeth. This company has ZERO stock they find parts from junk yards close to you and send you the cheapest parts to make the most money and it's all a huge gamble if you get good or bad parts. Very unprofessional. Very untrustworthy.

Date of experience: May 26, 2020
Tennessee
4 reviews
0 helpful votes
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Transmission needed
September 3, 2023

I needed a transmission for my truck. Aparently it is not very common so much more expensive than most. Very limited on the used side to find. These guys snatched me one up that was 800 bucks cheaper than anything around me. I always call them before anywhere else.

Date of experience: September 2, 2023
Carter C. AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

New York
1 review
1 helpful vote
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Theifs
December 31, 2021

Order motor with California emissions sent non compliant. Wouldn't make it right with out costing me 1200. When it was their mistake they are theifs. Also took 30 days to get bunch of bs. Been in business 30 years never been screwed like this before

Date of experience: December 31, 2021
Colorado
1 review
3 helpful votes
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Purchased a transmission the supposedly had 77K miles on it. Cost $800 to install the first time and Never worked from day one. Was told they were not familiar with Subaru transmission, my thought was "then don't sell them!" Took forever for them to find and send replacement transmission. Was actually lied to, was told on phone "transmission is on dock in Atlanta", Freight bill showed it came from Salt lake city! Cost another $800 to get second transmission put in. To say we are on a tight budget is a understatement, but we would have been better off getting a local rebuild or taking our chances with Pull-N-Save $100 transmissions.

Would not recommend this company to my worst enemy!

Date of experience: March 7, 2018

Overview

AM Used Auto Parts has a rating of 1.9 stars from 178 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AM Used Auto Parts most frequently mention auto parts, year warranty and oil pan. AM Used Auto Parts ranks 781st among Auto Parts sites.

service
90
value
89
shipping
88
returns
65
quality
86
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