• Avvo

Avvo

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Overview

Avvo has a rating of 1.4 stars from 419 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Avvo most frequently mention law firm, state bar, and community guidelines problems. Avvo ranks 81st among Legal Documents sites.

  • Service
    62
  • Value
    55
  • Shipping
    18
  • Returns
    20
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
39
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How would you rate Avvo?
Top Positive Review

“Very profesional.”

Linda W.
10/28/17

Mr. Holberg is very competent, professional, and an absolutely nice person. He wins. He has been my attorney for eight years. He has never lost a case while representing me. If I ever have to go back to court he will be my attorney.

Top Critical Review

“The whole kit n kabootle 4realz,...,...”

richard cranium D.
6/7/24

Just abt all the lawyers on there are snooty,self rightous,smartaz know it alls who dgafa"wedaPpl". N thats the troooof bruh

Reviews (419)

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law firm (16) client reviews (14)
Thumbnail of user andricp
New York
1 review
1 helpful vote
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January 27th, 2021

As others have stated, that rarely answer questions. They waste your time. I asked to simple questions about defamation.

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Thumbnail of user maryh310
Canada
1 review
4 helpful votes
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April 14th, 2017

Don't waste your time. I asked my question before I read all of the negative reviews. Thankfully I didn't sign up for a premium account.

Thumbnail of user jano70
California
3 reviews
16 helpful votes
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March 31st, 2018

THEY CENSOR HEAVILY. THEY ALSO SELL SERVICES TO ATTORNEYS. THAT'S WHERE THEY MAKE THEIR MONEY. DON'T BOTHER WRITING A BAD REVIEW AGAINST AN ATTORNEY AS THEY WILL NOT POST IT...

Thumbnail of user georgeh35
Georgia
4 reviews
6 helpful votes
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January 21st, 2013

Great to find the lawyer you are looking for, with reviews and information very informative and helpful.

Thumbnail of user benjamino8
California
1 review
12 helpful votes
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May 3rd, 2016

The free responses I get are always. Your situation is complex. You should get an attorney.

Brilliant

Thumbnail of user jayd189
California
10 reviews
37 helpful votes
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April 17th, 2020

As a JD, I wrote a negative review for Kevin Limeaux, APC. They refused to post it, claiming, "it contained too much personal information and wasn't safe"! The case is a public record! This scam outfit AVVO has this grifter listed with ALL 5 stars! Clearly Avvo is not posting negative reviews and rejects negative reviews citing arbitrary rules that don't apply to posts!
Try leaving a negative review for an unsrupulous attorney listed on AVVO and see what happens. Draft after draft will be denied for vague undefined violations. Attorneys cited by the CalBar Assoc. Can easily contest complaints and win! Positive client reviews have no point of reference to how they are vetted and most often wreak of bots and family members. Gary Langlais is an attorney for CSC Service Works, Inc. He is illegally practicing law and was cited by CalBar Assoc. As such. Yet AVVO refuses to let a negative review of his conduct be posted. Further Pablo C. Palomino, another unscrupulous CA attorney is hosting hate cites targeting protected classes, again noticed and acknowledged by CalBar Assoc. And is documented scrubbing comments that contradict his homophobic hate speech. AVVO refuses to host the negative review.

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Thumbnail of user himaly
Illinois
1 review
2 helpful votes
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October 29th, 2019

No answer for little bit complected questions. No recommend as per my experience and not using it now any more.

Thumbnail of user irvingt18
Georgia
1 review
4 helpful votes
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February 1st, 2023
Verified purchase

I've had two different bad attorneys and they refuse to allow me to speak the truth. They only allow good ratings, so don't trust them.

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Avvo ratings

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Thumbnail of user adamj77
New Jersey
1 review
13 helpful votes
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June 13th, 2016

Pay for a 10.0, or don't pay and have a sub-par rating. This is no way to evaluate the quality of an attorney.

Thumbnail of user dand983
North Carolina
1 review
4 helpful votes
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September 11th, 2021

I have posted reviews of lawyers on this website over the last few years. When I post a five-star review of a lawyer, it goes through somewhat automatically, I get an approval statement from the website usually the next day. On two occasions, I submitted negative reviews of lawyers who had not done a good job. The next day, in both cases, my reviews were rejected for violating "community guidelines." The community guidelines are overly broad and, more interestingly, the website does not tell you which guideline you have supposedly violated. This is particularly noteworthy for a website that deals with lawyers, lawyers deal in details. In any case, in both of my negative reviews, I had to change the reviews until eventually, several days and several emails later, they were accepted. I know that in one of these two cases, the lawyer, Andrew Fitzgerald in Winston-Salem, North Carolina, actually tried to deny that I had been his client and Avvo asked me for proof that I have been his client. This is a violation of confidentiality by a website. In any case, Avvo eventually posted the negative review of this man in Winston-Salem, after several days and several emails back and forth.

According to its website, Avvo claims to provide "more information" to help potential clients make "better decisions." Yet, Avvo apparently makes little effort to screen positive reviews (which could possibly be provided by the personal friends of a lawyer). It is my understanding that the only way that Avvo actually verifies positive evaluations is to let the lawyers challenge such reviews. On the other hand, Avvo routinely intercedes with negative reviews (as well as allowing the lawyer to question such reviews, as happened to me with Mr. Fitzgerald in Winston-Salem). So, in the case of incompetent, unprofessional, or disreputable lawyers, Avvo does not really provide a platform for consumers to make "better decisions."

Tip for consumers:
This website is promoted as a source of reliable information about lawyers. However, website is biased to promote positive reviews, and tries to diminish negative reviews, about lawyers.

Products used:
posted online reviews of lawyers with whom I had consulted

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Thumbnail of user brittanya78
Florida
1 review
4 helpful votes
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September 19th, 2019

It wont let you actually write a negative review. I tried to post my review based on my real experience and facts of the case. They denied it.

Thumbnail of user chynab1
New York
1 review
8 helpful votes
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October 27th, 2017

Avvo removed an unfavorable and honest review of an experience I have had with one of their attorneys / clients...
I'd call it a total BS.

Thumbnail of user rogerw86
GB
1 review
6 helpful votes
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February 23rd, 2018

I made a complaint about Steven Katz who has a conflict of interest, but it was refused by Avvo on spurious grounds

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Thumbnail of user alicec48
Washington
4 reviews
29 helpful votes
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November 18th, 2015

This website is paid off by attorneys, do not use this site for anything. It is a wasted time and effort Scam!

Thumbnail of user bobl68
GB
1 review
10 helpful votes
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March 9th, 2016

Avvo is also sending emails to lawyers claiming that the lawyer has bought their service. Clearly Avvo is going out of business.

Thumbnail of user nataliai32
Washington
1 review
2 helpful votes
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July 18th, 2023

Don't trust Avvo reviews. They do not post bad reviews, the lawyer are paying them for the good reviews. All fake.

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Thumbnail of user rosap
California
2 reviews
22 helpful votes
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February 22nd, 2014

Avvo does not accept any negative reviews, and attorney Cornet S H could not be more crook then he is!

Thumbnail of user ch11875
Illinois
1 review
10 helpful votes
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April 23rd, 2015

I was solicited to write a review for my attorney on Avvo, and I wrote a glowing one indeed.

I received an eMail back, vaguely stating that my review was rejected because of Avvo's unspecified "community standards", although zero specifics are given. The review contained no profanity. Avvo provides no mechanism to revisit and re-edit my submission. I am to start again from scratch, after I take an an hour or so to read its tedious fine print boilerplate in an attempt to divine what it arbitrarily requires, and why — and then make a wild guess in the hope that whatever mystery word or phrase has offended its sensibilities has been toned down or removed. Wow, what an enticing offer.

I also seem to have been subscribed now to Avvo's broadcast mailings, which arrive containing no unsubscribe link. More specifically, to unsubscribe I must log into an account with logins I never created — in other words with a login which does not exist. How utterly lame. This makes Avvo's eMail perfectly fit the very definition of Spam, the technical textbook example of Spam itself, and as sure as sunrise, thousands of recipients will correctly tag them as such in their eMail clients' Spam filters, just as I have done.

I'm not even sure why I'm taking the time to write and post this review. Maybe it's because I'm so annoyed with Avvo's wretched functionality choices, and conversely, so fond of my attorney. In other words, they've pissed off a user enough that he's actually taking the time to let the world know how severely they suck, instead of just sending their eMail directly to trash and instructing his eMail client's spam filters to block them completely in future, as the majority of users would, and certainly do.

They're asking me to volunteer my time to write a review. This is the equivalent of asking someone to take an unpaid survey. They then reject the submission, while offering no specifics as to why, or a direct link to edit whichever specific part of it has offended their sensibilities. Instead I'm instructed to donate my precious time reading, to educate myself regarding Avvo's lengthy community standards and vainly try again… because I'm just that devoted to Avvo's capricious needs.

Wow.

Thumbnail of user johns1175
New Jersey
1 review
6 helpful votes
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February 18th, 2016

Can you believe that a site would accept payment without implementing https?

This is 2015, not 1999 -- this is totally unacceptable.

Thumbnail of user cynthiah72
Oregon
3 reviews
16 helpful votes
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April 18th, 2017

I don't get that feeling. I tried to be as clear as possible and the answer was only about half pertinent.

Thumbnail of user kristinam249
Idaho
1 review
0 helpful votes
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March 30th, 2021

Avvo's customer service is a joke. I am a tenant in a 2 family home, and the other tenant family is neglecting their pets and damaging my property. They do not speak English, so I can't communicate with them; and my landlord seems to treat them with kid gloves. For this and other reasons, I believe they are illegal immigrants. Because they're certainly not awful people and I suspect that they may be illegal, I am reluctant to call the police on them which may get them into more trouble than is necessary. I'm sure that most people, lawyers included, after hearing my entire issue, would recommend that I first speak with them or call the police before getting legal assistance. In order to not waste answers from Avvo's lawyers with these recommendations and to stress that those two options are kind of out of the question, I made sure to include our inability to communicate and my reluctance to involve the police in the other facts in my question.

When I went to see my question and potential answers, I couldn't find it. Upon emailing customer service, I was informed by a very nasty "senior customer care representative" named Katherine who informed me that my question wasn't posted (which I'd have never known if I didn't contact them) because I included "unnecessary information" in it. Apparently, "their immigration status and inability to speak English" are irrelevant and discriminatory. I responded to reiterate that everyone suggests speaking with the neighbors first, and then if all else fails, calling my landlord or the police, as well as my reasons for not trying these options first. This "senior customer care representative" never responded to this or any subsequent emails from me.

So, even though I made it clear that I'd rather not get these people into trouble with immigration by involving the police, and cannot do this by speaking with them regarding the issues, one person at Avvo with insufficient reading comprehension skills decided that I must have an issue with illegal immigrants, and decided that I don't deserve legal advice. She also is apparently allowed to completely ignore customers despite being a "senior customer care representative."

Tip for consumers:
Don't bother

Products used:
Free legal advice

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Thumbnail of user romani4
Pennsylvania
1 review
6 helpful votes
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October 3rd, 2020

They deny almost all of the reviews submitted about these lawyers and just accept the reviews with the higher ratings. Do not trust this site.

Thumbnail of user norms4
North Carolina
1 review
16 helpful votes
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August 13th, 2017

They remove negative reviews of their client. Then contact you to remove it. What a JOKE! What kind of fake service is this?

Thumbnail of user carolyns496
New York
2 reviews
1 helpful vote
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October 9th, 2023

Ask a lawyer, get an automated answer with no follow-up. Like I haven't already read the suggested sites. This site went downhill fast.

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Thumbnail of user jjj89
Florida
1 review
1 helpful vote
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July 9th, 2022

Any attorney can write a review with family and friends and get 10/10, and is really bad and has bias.

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Matt L.
Typically does not respond to reviews

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