Have been ordering from back market quite some time, so far very happy with any products I've ordered.
Samsung galaxy s10e device works fine but no charging accessories poor packaging may cause screen breakage during shipping
I've used this site several times for both phones and tablets, every experience has been absolutely wonderful.
The phone arrived on time and was/is in like new condition.
I would not hesitate to buy from Back Market or Tech Chrome again.
Fast shipping and items come packaged like new. I love the idea of refurbishing electronics since so much waste is electronic.
Best there is for service always get responses quickly. You guys take this as your own purchase thank
Nice, clean, functional phone in excellent condition, reasonably priced, and great communication throughout from Back Market. Love these guys.
I've ordered a few devices from Backmarket. Each one has been like new, never any issues. Thank you!
I purchased a used Iphone 6 last December 2019. The phone appeared to be in the described condition and worked for some time. In September 2019, I was playing a game while on a road trip and the screen glitched and went black. It would never start or turn on again. I sent it to them., They returned and said it has water damaged and screws and shields missing. Never has the phone been in the water, dropped in the water or did I take it apart to lose "screws and shield". If those things are the case then they sold it to me that way which is why it only worked for about 10 months. $160 down the drain. I am so disgusted. I am the first to admit when I have damaged something and I simply suck it up and replace it. THEY ARE LIARS! DO NOT TRUST! I should have read the reviews. AGAIN, DO NOT TRUST! WHEN THEIR PRODUCT BREAKS THEY WILL DO THIS TO YOU AS WELL AND YOU WILL HAVE LITTLE TO NO RECOURSE OTHER THAN TO WRITE A REVIEW LIKE I AM DOING... TRYING TO SAVE OTHER PEOPLE THE ANGER AND FRUSTRATION.
Nice MacBook at a great price and the shipping was quick. Thanks for making my purchase so so easy and complete.
No phone no. To call, my order just says Jan 5 delivery, its now 8th, nothing. Last time I EVER order
I recently purchased a 2nd gen iPhone SE, and couldn't be happier. The phone looks brand new, and the battery life is awesome!
The phone overheats & they will not respond to emails. I now have to contact CAB & Trading Standards
1. Shipment was DELAYED.
2. Package was UNABLE to be tracked.
3. I received the package DAMAGED.
4. Contacted Back Market with NO RESPONSE.
5. Back Market REFUSED to confirm that I would receive a refund.
6. Back Market STOPPED responding (until I reached out to my bank)
7. Back Market REFUSED to follow the terms and conditions.
8. Back Market claimed I signed something... nothing was signed.
9. Client CONFIRMED I would receive a refund in full in 3 days... NEVER occurred
10. Back Market employees FAILED to provide me with helpful information.
11. Back Market employees FAILED to read the prior response I was inquiring about.
12. Back Market employee "diego" FAILS to answer the question I asked.
13. Back Market STOLE my money. The company is stealing and sending broken objects to customers and scamming people for money.
14. No employee's responses aligned. All provided different information.
The only employee that has successfully read and responded to a question I have asked.
Everyone else, you either failed to read and understand English, or were too lazy to type out an original nonautomatic response.
Still unsatisfied!
This is a warning to anyone thinking about ordering here: DO NOT ORDER HERE! THEY WILL STEAL YOUR MONEY & LIE TO YOU TO GET WHAT THEY WANT! DO NOT RISK LOSING YOUR MONEY. THIS COMPANY IS A SCAM!
The delivery was very fast, the product that I bought was in exquisite condition as stated. This site is reliable, and at first I was skeptical of getting scammed but in the end I was content with my order and suprised by the service.
Nice phone so far no problem
Nice case
Very good price
May never buy a new phone
5 Star
Fast delivery. Nice communication
Exoeditive shipping and great price/product relation
The tracking of the product was very helpfull
Excellent choice
Answer: Bought a refurbed iPhone 11 unlocked, as a Christmas gift. It arrived and I had it activated. I had no problem with the phone. I went to Simple Mobil, and got their 25.00 plan. The phone is in great condition, works great, and I am happy with Back Market.
Back Market has a rating of 2.5 stars from 1,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Back Market most frequently mention return label, credit card and third party. Back Market ranks 4th among Electronic Component sites.