There was an issue with a piece of furniture I received, they responded quickly with resolution and were very kind. I would highly recommend.
Wonderful customer service team that was very responsive in a timely manner to help correct an error I had made in ordering. Many thanks!
Paper ordered for our company was intact, very smooth and cheap, we enjoy every transaction we make with Bison. Good job! 6/5 on sitejabber!
Customer Service was great. I reached out due to an issue on my end and they were accommodating. Their pricing and quality of products is good
Desk came quickly. Price was better than others on line. One box had damaged part. Customer service responded fast and shipped me new box right away.
I did not receive neither the merchandise, no my money back. I had a lot of headache with this bisonoffice.com. Stay away from them!
The staff at BisonOffice are wonderful. The prices were lower than most - I will totally buy my furniture from them again. Thank you!
I had an issue with the product on two occasions. It was handled quickly, professionally and with great communication. Very happy.
I had an issue and customer service was quick to respond. They handled my concern with ease and support!
Answer: There is no reason to order from them. They charge a 20% restocking free for returns and make you pay return shipping. Customer Service is non-existentnt.
Answer: Dear Clare, Thank you for your message. Yes, if the item arrived damaged or defective, we either replace it or offer a full refund. Have a nice day!
Answer: Hello, A new instruction will be sent to you shortly. We apologize for inconvenience. BisonOffice Customer Service
BisonOffice has a rating of 3.4 stars from 350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BisonOffice most frequently mention customer service, perfect condition and best price. BisonOffice ranks 685th among Furniture sites.
Dear Fatima,
Thank you for your feedback.
We will be contacting you personally to try to find your order with us, as right now, we are not able to find any orders with the data that we have here.
Please contact help@bisonoffice.com and we will gladly review the case again.
Have a nice day!
Best regards,
BisonOffice Customer Support Team