Bison is extra ordinary! They actually communicate w/customers frequently they out the transaction. Couldn't have been more pleased.
My chairs are exactly what I envisioned, they make the look to my dining room. My friends & family go crazy over my dining room. Thank you Bison!
Had a problem with a part of a chair. We contacted Bison and they took care of the problem. Very easy process. Thanks guys.
Carport was delivered fast and communication was good.price was great, and the team was helpful when I reached out.
Fast delivery, great customer service and beautiful chairs. One chair was defective but Bison sent me a replacement without hesitation :)
Wow! My first purchase on BisonOffice.com was amazing. Super fast shipping, easy to assemble, and came in perfect condition.
Purchased two children's platform beds and was able to assemble relatively easy (about an hour). They look really good in the kid's room.
They sent the gray color instead of the coffee color which was ordered and refused to send me a return label.
Nice customer service. They helped me to fix my order when something happened and were helpful and nice throughout the process.
Answer: There is no reason to order from them. They charge a 20% restocking free for returns and make you pay return shipping. Customer Service is non-existentnt.
Answer: Dear Clare, Thank you for your message. Yes, if the item arrived damaged or defective, we either replace it or offer a full refund. Have a nice day!
Answer: Hello, A new instruction will be sent to you shortly. We apologize for inconvenience. BisonOffice Customer Service
BisonOffice has a rating of 3.4 stars from 350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BisonOffice most frequently mention customer service, perfect condition and best price. BisonOffice ranks 686th among Furniture sites.
Dear Melany,
Thank you for your review.
I am very sorry to hear about your situation and I definitely understand the frustration.
We will forward the feedback to our Management for future improvements for such situations to never happen again.
If any further assistance is needed, please let us know.
Have a nice day!
Best regards,